Trailersplus レビュー 10,829

Total chaos, disorganization, confusion, frustration, rediculous amount of paperwork, ridiculous experience when trying to buy my THIRD trailer from this company. The IT system failed, no backup, and the store didn’t have WIFI and tried to say their IT problem was really my fault!....that I had an old smart phone, trying to blame me the customer....btw my smart phone is less than a year old. The workers in the store were trying hard to get an archaic, paperless system to work with no back up...making me sit there for an hour while trying to download documents to my phone....which failed, and failed, with no back up!.....I won’t be buying my next trailer from this store!

GREAT SERVICE BY TIM IN FOREST LAKE, MN DEALER

Great buying experience. Will be back next year for another trailer.

This was the most easiest and straight forward buy I’ve done, the staff made it a great experience and were also super chill. I HIGHLY recommend trailers plus. My time was not wasted and I thank you for that

Everyone was very helpful and courteous.

Great service! TrailersPlus made the buying process quick, easy and informative. I was pleased with their attention to detail!

I had an appointment to purchase and pick up a trailer that I had reserved on line. I showed up n time and the staff was ready for me. I inspected and purchased the trailer. I was shown some of the features of the trailer, how to hook it up properly and was on my way in about 45 minutes. No hassle or surprises. I had went to another dealer to purchase a trailer that was shown to be in stock on their web site only to be told I should have called first because they do not update there web page when a trailer is sold. I had no issues like this at Trailersplus.

George, what a wonderful person. He was smiling all the time as he was helping us. It was getting late on Saturday afternoon and past the closing time for the business. As we finished taking care of all the paperwork George took us to help us with going over all the important things and how to take care of the new trailer I had purchased. As we started connecting the trailer not only George helped us to make sure we have everything we needed to pull off safely from the lot. As we found out that we needed a connector which I thought I had with me, without hesitation George offered us to get the right connector we needed from place nearby. Finally we left the sales lot around 5PM & George was with us until the last moment to make sure we are taken care of & left from there safely.

I would like to say, I really appreciate the employee, who helped me with my trailer purchase! I also purchased an upgraded rims and tires. I saved a lot of money that day! Thank you again!

Customer service at the location in Lavonia was great! The guy there was awesome and did a great job. He was always professional and my friend remembered him. He sold him his 6 by 12.
Things that could have been better:
1. Different taillights on the trailer from one side to the other. The guy there had to change out one side.
2. Did not have a wheel for the crank instead of a sand pad. Not in stock.
3. Did not have a spare wheel with black rim like the one on the trailer. Only had upgraded tire on black rim. I did not purchase it - lost sale.
4. Did not have any D rings. Lost sale.

EVERYONE here helped us have the most amazing experience with such a big buy. Buying something so expensive can be stressful, but because of the time and effort by everyone here it was a great experience and had some good laughs along with it! Thanks for being amazing!

Great customer service. Answered all of my questions and offered suggestions on accessories without extra pressure.

Awesome service!!! Great team!!! Smooth and timely transaction!!! Will definitely shop here for all of our trailer needs!!

Timely courteous, knowledgable. Everything I wanted salespersons to be.
I will recommend Reno Trailers Plus to anyone who wants a good experience.
They went over the things I needed to know about the trailer. The trailer pulled true even at 65mph, was easy to unhitch when I got home. This is a sweet little
trailer and will serve me well. Thank all of you.
76 yr. old Gra Ma

My purchase of an enclosed cargo trailer went seamlessly. The salesman, Victor, is like the Standard of the Industry when it comes to efficiency, knowledge, and professionalism. I would certainly strongly consider the Houston location Trailers Plus group next time I'm in the market.

Made the process very easy and to the point!!! We appreciate getting all of our questions answered thank you very much!!!

Super cool staff, seamless service and I got the best deal on a quality built, American Made trailer.
Don’t go anywhere else.