TravelStaytion レビュー 

Shocking company to deal with. After returning from the USA they contacted us direct and asked us to review the property. We made it clear in the review that the actual property was lovely but two incidents spoilt our experience and this was down to the property owner. They then asked for evidence which we duly supplied and was promised a response within 48 hours. After over 6 weeks and repeated reminders we finally got a reply basically saying thank you for bringing the matter to our attention.
One of the issues was that the rear patio door lock was broken so anybody could walk in through the back door. Every time we left the property we had to wedge open the door with a broom handle.

We booked through booking.com and didn’t realise we were booking through this company. Many errors in the whole experience and not an enjoyable stay. The main complaint (after booking, we were informed we would be charged a 40 Euro penalty due to our delayed flight.
Really unfortunate that most people booking using the company will do so via a 3rd party and won’t realise the horrendous service until it’s too late

Wauw wat een slechte site. Staan onbetrouwbare prijzen bij de vakantiehuizen. Reserveren is erg omslachtig en ze willen direct 100% vd prijs via creditcard.
SLA DEZE SITE OVER!!!

The TRAVELSTAYTION company IS A SCAM. We (in U.S.) tried to book a house in Spain through Expedia. Expedia responded that the house was unavailable -understandable. However, somehow Travelstaytion stole our name, credit card number etc. from our Expedia reservation attempt and they then promptly made a large charge on our credit card! After a horrible time trying to get this resolved, thankfully our credit card security person recognized Travelstaytion’s charge was a scam and stopped Travelstaytion’s charge from going through. —As we were unaware that Travelstaytion had taken our info and made a charge on our credit card until after they had already done it, to prevent this I can only suggest not booking a house through Expedia, because Travelstaytion has somehow hacked into Expedia to steal customers’ names and credit card info (although one other reviewer here got into the same trouble with Travelstaytion while trying to book through Hotels.com). What a terrible, dishonest situation we should never have to encounter - and my husband and I are both professional people who are experienced in business and travel.

This place is a scam! We rented a condo through Hotels.com, but found out after our booking that we were dealing with Travel Staytion. The condo was GROSSLY misrepresented. We encountered live roaches crawling across our bed, all bedding was yellow stained with A LOT of human hair and other human excrement, extra sheets that didn't fit ANY bed in the place, dried blood on blankets, broken doors (silverware drawer), broken sliding glass screen door, dirty couch, dirty chair and old, yellow stained pillows. There wasn't ONE piece of bedding that wasn't disgusting! The condo had mold around the sliding glass door and in the bathroom, rusted towel rack, rusted shower head, dried toothpaste on the bathroom wall, the microwave door was busted almost completely off, the dishes had dried food left on them, only 2 of the doors had working locks, and EVERY piece of carpeting or rugs were heavily stained...no walking barefoot in there! The ad said you could use their kayaks on the bay, but they were under lock and key with no access, so nope. They said there was a "decibel machine" in the condo but this made NO SENSE due to the paper thin walls and ceilings. Their online information stated that these were "Not Cameras", but I'm curious why you would even have to spell that out? Must have been what was behind the one closet door with a security code and dead bolt on it....Hmmmmm. I called Travel Staytion MULTIPLE times to complain about the unsanitary and unhealthy conditions and was met with the same BS..."Oh, we are sorry for the inconvenience of you having to buy ALL new bedding, wash every dish, broken this, soiled that...blah, blah, blah, but we're not going to do anything about it". We paid $2,000 to stay 7 nights in Gulf Shores, Alabama during 4th of July week, so no other places to go,,,,HOTELS.COM also received a review with pictures. We waited all year for this trip and it was stressful as all get out! DO NOT rent from these people. They should be run out of business as should ANY owner who pays them money to manage their properties!!! If the ad says "Coastal Beach condo right across from beach" and it's hosted by ALEXANDRE, DO NOT WASTE YOUR MONEY!!!!!

If I could give TravelStaytion zero stars, I would. We booked a property in London months in advance for a family holiday. We were informed on December 29th (3 days prior to check-in) that our reservation was cancelled. No alternative accommodations were offered. We were left to scramble, overseas, with three young children to salvage our family vacation. To date, we've not received the promised refund or an acknowledgement of the additional costs we incurred. I would not recommend using any property managed by TravelStaytion.

This site uses third parties for their rentals. You think you're working with Travelstaytion but if there is a problem, they won't do anything for you except refer you back to the property manager. Customer service seems helpful when you first contact them but it's a sham. I gave them detailed emails and photos with my complaint. It was a waste of time. Two weeks and two different service reps and all I got was a canned cut-and-paste response that didn't even have the right gender (called me "he"). If I'm renting with Travelstaytion they should bear responsibility if something goes wrong. Will never rent with them again.

We rented a house (Casa Emma in Sant'Agata, in Massa Lubrense in Italy) and the description was completely misleading.
We had to find an emergency replacement at the last minute, and Travelstation and Casamundo refuse to hear about our claim for a partial refund, even refusing to admit any issue.
This is a scam, do not ever book through Casamundo or TravelStation!