TravelStaytion レビュー 

I am a professional hosting company. I have not received payouts from TravelStaytion for almost 6 months. They owe me over $20,000 USD. I have been trying to get the issue resolved for a month and no one will help me or update me. I can see that all the guests have paid so TravelStaytion has just kept the money and not given it to me.

Exceptional quality accommodations and surroundings. The gate workers were extremely friendly and check in was a breeze. It was a decadent condo and I felt privileged to stay there.

Despite being on the edge of the gentrified section (Av. B between C. 11 and 12 Este), it is only a few short blocks from the main areas of Casco Viejo.

The apartments facing the street are labelled 1A, 2A, etc., while those at the back are 1B, 2B, etc. The studio units are spacious and have a full kitchen, shower, and bed. I find them the best value for the money at Casco Viejo.

However, as with everything at Casco Viejo, parking is a challenge. There is a dance club next door and another one across it, so it isn't quiet. Additionally, the neighbours at the back were partying until 7 am. The hosts provided earplugs, but it was still difficult to ignore the noise.

Lovely apartment, was perfect for us with plenty of space, it is on a noisy road but it did not affect our stay as we were out most of the time.

Excellent location, friendly host (victor), clean appartment, and punctuality.

Annulation de notre réservation à 14h de notre depart en avion sur Tenerife. Bon d'achat de 25% pour repasser une autre réservation mais AUCUNE offre disponible à cette destination. Par la suite, constat que votre plateforme est bourrée de BUGS et quasiment INEXPLOITABLE.

Pour reference mon "TravelStaytion reservation code" était GYA2AKR8

The house was clean and comfortable, and the neighborhood was very safe.

Liver House was a very good choice. The room was perfectly clean, and equipped with everything a customer would need. Unusually for a B@B it had a cooker and a fridge. Everything worked in the room, the only comment I would have is that the hot water was only warm.

We had an excellent experience with the House everything was in clean order everything we needed was in the house it is a very nice neighborhood and the view was incredible thank you very much and I will recommend it to family and friends who are thinking of going there thank you again

I listed my properties with Travelstaytion. I wish I had read these reviews first! I obtained my first booking through Travelstaytion on 30 September 2024. I am supposed to be paid within two days of the guest checking in. It took nearly a month, and payment was received only after I threatened legal action. Initially they ignored my emails pursuing payment from them, then after I threatened legal action I got some excuse stating: "We have been changing the workflow of our Finance Department resulting in delays due to the increased workload." No interest or compensation was provided for the delay. It seems from the reviews below similar excuses have been used by Travelstaytion in the past. I have since removed my properties from their website. I will not deal with them again and I strongly caution owners/hoteliers to be careful in their dealings with them. I would be concerned about their cashflow given it appears their delays in payment are not isolated. It will be interesting to see whether Travelstaytion try and fob this review off with a cop out like "We have no records of any booking or outstanding payment" as they have used in response to other reviews below.

We have been cooperating with TravelStaytion for a while. In the past, we encountered some issues with payment delays, but everything seems to have changed in 2025. Now, everything is on track. We are very satisfied with this improvement. Keep up the good work!

Booked and stayed in a very central flat in Paris. I had to amend my booking due to change of my travel dates, the customer service team was very helpful and addressed everything for me and the property owner.

Travelstaytion failed to address my complaints. They said they were investigating but never came back to me. Tried their phoneline and you can`t get through. They are a smoke and mirror company - you can`t actually deal with them and they don`t care at all.
AVOID BOOKING WITH THESE PEOPLE

Be Careful. I am extremely unhappy with my experience at RNTLS Marbella through Travelstaytion. My booking was cancelled 10 days before arrival because they said the price was wrong. Now they are demanding three times the amount I originally paid. I made the booking a month ago and the cancellation came at short notice and without warning.

I tried to contact Travelstaytion. First by email, no response for 2 days.

I cannot recommend either TravelStaytion or RNTLS Marbella.

Terrible, very difficult company to deal with, unresponsive, promise to pay their customers but delay....

To follow Travelstaytions reply, yes they dont now, as they made the payment last week!!! However it is still not the full amount as the transaction charged fees, We will be taking matters further to small claims.
Honestly stay well clear of this company!

I booked what I thought to be a nice stay for a whole month in Bavaro, Dominican Republic. The discription in their web was beautiful. The reality was disappointing and frustrating. I lived in the middle of a construction site. All the windows and balconies were open to a lot of construction noise and action each day from 8 to 7pm, also at the weekend. Very often also night work, sometimes longer than midnight. They actually mentioned at the bottom of their catalog in the small print area that there may be construction work 5 days a week from 9 to 5, which I did not see. Also the apt. was not in the shape as described. Dirty and partly in a miserable technical shape, some described things not working or available. During my stay when I asked them to consider the difference between fiction and reality they started an arbitration ending with fake comments of the owner. There was no way of arguing against them. Beware of TravelStaytion. As customer you have no rights. They don't seem to be member in any British or European professional organization where you could blame them. You pay your money in advance and you lose all your rights.

Come host, stiamo aspettando pagamenti da mesi e il servizio clienti è pressochè inesistente. Utilizzare altri canali di vendita per non incorrere in spiacevoli incovenienti... sconsigliatissimo

Scusate se continuo a mettere recensioni su questa ota, ma ritengo necessario avvisare soprattutto i nuovi host. Confermo che sono veramente dei truffatori , da circa un mese aspetto il pagamento di 13mila € nonostante l’accordo è quello che il pagamento sarà effettuato dopo il check in . Da ieri non mi rispondono nemmeno alle mail.

I recently booked a villa in Crete

My experience with Travelstaytion was seemless. They really helped me with my reservation and also with the additional services I required.

I would definately recommend Travelstaytion to anyone looking to book an unforgetable holiday!

As a host, working with TravelStaytion for over 2 years, I'm more than happy with their services. Since our collaboration started, I noticed a 30% increase to our bookings. The team is really helpful and our account manager is always available and ready to resolve any issues we might face.