Professional and friendly service. Great knowledge of the brand and attention to detail. Went out of the way to make a smooth and pleasant transaction. Highly recommended!
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レビュアーのコメントを見てみましょう
From the very first engagement Mark Hammond at TW White in Bookham was the consummate professional. Friendly, easy to talk to, and clearly experienced, he made the decision to go ahead with the sale... もっと見る
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Every time I use TW White for servicing or sorting problems , they are very attentative, efficient and honest. They have been serving my Mazda 3 sports for almost 9 years now and MOT for 6 years. They... もっと見る
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T W White is excellent. A small dealership operation, with an evident focus on delivering a great quality product in a very approachable and friendly way. I bought my new Mazda MX-5 from them in April... もっと見る
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4.8
優良
90件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great customer service and purchase…
Great customer service and purchase journey from start to finish with special mention to Mark Hammond for his professional and knowledgeable approach.
2026年4月23日
T W White & Sons - Bookham からの回答
Jeremy, Thank you for letting our Bookham Mazda showroom team know how they did. We'll be sure to pass on your comments.
T W White & Sons - Bookham からの回答
Janis, thank you so much for your feedback, we look forward to seeing you again next year.
Helpful staff and efficient service.
2026年4月16日
T W White & Sons - Bookham からの回答
Keith, thank you for your praise and kind comments about our servicing team.
Free pick up and return service
Free pick up and return service. Monthly service payment plan, so easy to budget. Knowledgeable and courteous staff.
2026年4月16日
T W White & Sons - Bookham からの回答
Sue, we're happy to hear that you always have such a positive experience with our servicing team, and thank you for sharing your comments.
T W White & Sons - Bookham からの回答
Yury, thank you for your kind words regarding our servicing operation.
Great customer experience
All of the staff in Bookham are so friendly and professional. They go out of their way to be helpful and to look after their customers well.
2026年3月31日
T W White & Sons - Bookham からの回答
Hazel, thank you, your wonderful feedback and rating means a lot to us. We'll be sure to share with the Bookham team.
Excellent service when purchasing our…
Excellent service when purchasing our second Suzuki Vitara.
2026年4月2日
T W White & Sons - Bookham からの回答
Steve, we appreciate your positive review about your recent experience with our Suzuki Effingham showroom team, thank you.
That the staff are friendly and explain the issues if any ,like in this last service, which it didn't happen in the previous year
Both customer service and service team were friendly and explained the issue that was found at the time of the service
2026年4月2日
T W White & Sons - Bookham からの回答
Jose, thank you for letting our servicing team know how we did. We look forward to helping again in the future.
Great service
The company and Mark from T.W.White Bookham was amazing from start to finish.
He just knew just what I was looking for.
He was very polite and helpful, and his knowledge was amazing.
So thank Mark.
2026年4月2日
T W White & Sons - Bookham からの回答
Garry, we're so pleased that you're happy with your choice of Mazda and the service that you've received from the Bookham team. We'll be sure to pass on your comments.
We were made to feel welcome.
We were made to feel welcome.
We were not pressured to purchase.
Staff polite and very helpful
2026年3月26日
T W White & Sons - Bookham からの回答
Tracey, we sincerely thank you for your positive Suzuki purchasing review for our Effingham team and look forward to seeing you again in the future.
Every time I use TW White for servicing…
Every time I use TW White for servicing or sorting problems , they are very attentative, efficient and honest. They have been serving my Mazda 3 sports for almost 9 years now and MOT for 6 years. They pick up and return my car in sparkling condition having been washed after its yearly service
2026年3月9日
T W White & Sons - Bookham からの回答
Our team strives to provide an excellent experience, so are glad that you have always found this to be the case, and thank you for taking time to let others know.
Staff were v helpful even when a…
Staff were v helpful even when a special tool was required for servicing the Suzuki engine they arranged for a free hire car for 24h.
2026年3月23日
T W White & Sons - Bookham からの回答
Bill, thank you for letting our servicing team know how we did. We look forward to helping again in the future.
T W White & Sons - Bookham からの回答
Paul, we're happy to hear you've had a positive experience with our team, we do hope you remain a customer for many years to come.
Excellent customer care
From the very first engagement Mark Hammond at TW White in Bookham was the consummate professional. Friendly, easy to talk to, and clearly experienced, he made the decision to go ahead with the sale an easy one.
This professionalism carried through to after sales , when the car developed an unforseen mftr fault. The level of customer care and ease in getting it resolved was exceptional. Can't recommend TW White in Bookham enough.
Thanks to all the team.
2026年2月21日
T W White & Sons - Bookham からの回答
Dee, thank you for leaving us this glowing feedback. We do always strive to give a top quality buying experience to every customer. So we're pleased that you were happy with our service.
Excellent as usual
Hassle free. Only issue is it took 3 months to book in ! However once in all excellent service
2026年3月23日
T W White & Sons - Bookham からの回答
Kevan, thank you for your 5 star review and we are sorry that you had to book so far in advance for this investigative work. These things often require a substantial timeslot, and we do get quite booked up in advance. But thank you for bearing with us.
Helpful staff.
2026年3月23日
T W White & Sons - Bookham からの回答
Andrew, thank you so much for your high rating of our Mazda servicing team.
Excellent service
Very knowledgeable and helpful staff. No rush, no hard sell. Good part exchange rate too.
2026年1月27日
T W White & Sons - Bookham からの回答
Peter, thank you for your kind review of our Suzuki team. We do look forward to seeing you again in the future.
A seamless process from start to…
A seamless process from start to finish. Excellent support and information.
2026年3月2日
T W White & Sons - Bookham からの回答
Geoff, thank you for taking the time to let us know how our Mazda showroom team did. It's great to hear our team were fully supportive throughout your buying journey. We look forward to seeing you again.
A piece of plastic interior was left…
A piece of plastic interior was left loose in the boot so I tried to fix but ended up having to ring to find out what to do.
2026年3月5日
T W White & Sons - Bookham からの回答
Helen, thank you for bringing this matter to our attention and we're sorry for the inconvenience this caused. I understand our service manager has now reached out to you with regard to this matter, and do hope that this will not deter you from using our services in the future.
T W White & Sons - Bookham からの回答
Alison, thank you so much for your positive comments about our Bookham Suzuki service team.
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