Professional and friendly service. Great knowledge of the brand and attention to detail. Went out of the way to make a smooth and pleasant transaction. Highly recommended!
企業が回答しました
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レビュアーのコメントを見てみましょう
From the very first engagement Mark Hammond at TW White in Bookham was the consummate professional. Friendly, easy to talk to, and clearly experienced, he made the decision to go ahead with the sale... もっと見る
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Every time I use TW White for servicing or sorting problems , they are very attentative, efficient and honest. They have been serving my Mazda 3 sports for almost 9 years now and MOT for 6 years. They... もっと見る
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T W White is excellent. A small dealership operation, with an evident focus on delivering a great quality product in a very approachable and friendly way. I bought my new Mazda MX-5 from them in April... もっと見る
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4.8
優良
90件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
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T W White & Sons - Bookham からの回答
Mark, thank you so much for the positive review for Bookham Mazda.
New car sale.
New car sale.
I was looking for a new car and had been to several Mazda dealers but chose to buy from Whites because of the friendly straight forward sales approach, no pressure just decent advice. A really easy process both before and after buying the car.
2026年3月2日
T W White & Sons - Bookham からの回答
We're glad to hear we delivered such a great Mazda buying experience. If there's anything else we can do for you, we are happy to help.
Excellent service all round
2026年3月2日
T W White & Sons - Bookham からの回答
Mark, thank you for taking the time to let our Mazda service team know how they did. We hope to be of service to you again in the future.
Incredibly welcoming
Incredibly welcoming,
Knowledgeable and nothing too much trouble,
Accommodating on a time to suit you .
2026年3月2日
T W White & Sons - Bookham からの回答
Jennie, your wonderful feedback and rating mean a lot to us, and we'll be sure to share it with the Bookham Mazda showroom team, thank you.
Good efficient fix
Car broke down the AA took me to TW Whites in Bookham on Sunday on Monday they were fully booked but fixed my car within 2 hours of calling the service team good efficient service as I have always found previously
2026年2月2日
T W White & Sons - Bookham からの回答
Sandra, we're glad we could help. If you're ever in need of more help, please let us know.
From the first contact to collecting my…
From the first contact to collecting my car the service I received was first class.
2026年2月5日
T W White & Sons - Bookham からの回答
Hi Michael, we are very happy to have provided you with such a positive Mazda servicing experience, and look forward to seeing you again.
Always a pleasure dealing with these…
Always a pleasure dealing with these guys, super polite, informative and helpful. I wouldn't go anywhere else for a car.
2026年2月5日
T W White & Sons - Bookham からの回答
Lisa, thank you for your lovely response and high rating of our Bookham Mazda service team. If you ever need anything else from us, do get in touch.
Very efficient & informative
Very efficient & informative
Lovely car as described no problems
2026年1月29日
T W White & Sons - Bookham からの回答
Helen, thank you so much for your positive comments about our Effingham Suzuki showroom team. We're glad you're enjoying your Suzuki.
Work was carried out to the estimate…
Work was carried out to the estimate given. Work was done on time and the car valeted very nicely on completion.
2026年1月22日
T W White & Sons - Bookham からの回答
Robert, we thank you for your positive review, and look forward to seeing you again in the future.
T W White & Sons - Bookham からの回答
Richard, we're happy you found our team to be supportive during your latest experience with us and appreciate the 5 star review.
T W White & Sons - Bookham からの回答
Ben, we're so pleased to hear that our showroom team provided such a great buying experience, thank you.
Car Service
Car Service - 29/12/25 . Effingham /Bookham .
Harry who collected my car and was the person who managed my service was Polite , professional and respectful . he also listened to my requests .
I felt assured that the work was carried out carefully
2026年1月22日
T W White & Sons - Bookham からの回答
Mary, we're happy you found our service team to be so supportive throughout your servicing experience at TW Whites Bookham. We'll be sure to pass your lovely comments back to the team.
First Class Service.
I have been with TW White in Bookham for many years. This is my third Mazda that they have looked after for me. They have been excellent consistently. This month my car was collected for a service and MOT on time, by a polite and helpful member of staff. He explained things clearly. On return, he went through what had been done. Good value for money. I have absolute confidence in TW White in Bookham which is why I continue to buy Mazda cars.
2026年1月22日
T W White & Sons - Bookham からの回答
Elizabeth, our Bookham team strives to deliver an excellent experience, and are very glad that you have found this to be the case over your years dealing with us. Thank you for letting us know how we most recently did, as feedback is most important to us.
Always well looked after by the Service…
Always well looked after by the Service Team. Jenson, Harry, Ben at al
A top local garage.
2026年1月7日
T W White & Sons - Bookham からの回答
Thank you for your feedback, we're delighted to be your local garage of choice. See you again next time.
Service plan
I brought my car in for service, and that was completed satisfactorily. However I was at the garage for quite a long time, more than I would have expected.
2026年1月8日
T W White & Sons - Bookham からの回答
Paul, we do appreciate your honest feedback. Occasionally, booked service and MOT slots may take longer than expected and for that we can only apologise. We do try our hardest to give good service to all our customers.
T W White & Sons - Bookham からの回答
Catherine, our Mazda Bookham showroom team strives for 100% satisfaction, and it's great to see you had a positive buying experience with us. We'll be sure to pass your comments on to the team.
Really excellent service by everyone.
Really excellent service by everyone.. I love their caring approach to customer service. Thank you
2026年1月22日
T W White & Sons - Bookham からの回答
Tony, We're glad both our service and Bookham Mazda showroom team could be of help and thank you for your 5 star review.
Excellent staff and great service
Knowledgeable and very helpful staff made our change of vehicle a smooth and simple process
2026年1月15日
T W White & Sons - Bookham からの回答
Paul, thank you for letting us know how our Bookham Mazda showroom team did. We do hope to see you again in the future.
We have a family history of having our…
We have a family history of having our vehicles from Mazda. The staff were polite, knowledgeable and made the purchase of our car a smooth process.
2025年11月14日
T W White & Sons - Bookham からの回答
Thank you Mr & Mrs Simpson for this positive review. Long may you remain a customer of TW White Mazda Bookham.
T W White & Sons - Bookham からの回答
Stephen, thank you for your kind comments and recommendation for our Effingham Suzuki showroom team.
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