Exactly the level of help I needed: I was guided through the options, process and documents step by step. All my queries and requests were addressed, so I could make an informed decision.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
They always keep me up to date on any problems with my car promptly. This resolves most problems being sorted for a successful same day pickup. Always treated respectfully and with good humour
企業が回答しました
Dealt over the phone with a well discounted new car. The advisor was straight, didn’t force any extras on me and gave a competitive part ex price. They also fitted a Mazda towbar with caravan electric... もっと見る
企業が回答しました
Having just leased my 4th Mazda from the Weybridge dealership I have nothing negative to review. Previously I had Mazda 2 models but they are now hybrid which was not suitable for my needs. Organised... もっと見る
企業が回答しました
4.7
優良
51件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sorry I can’t remember the salesman’s…
Sorry I can’t remember the salesman’s name at weybridge but he was really helpful and not pushy. The pert exchange was very good all went very smoothly, many thanks.
2026年4月23日
T W White & Sons - Weybridge からの回答
David, we're glad you found our Weybridge Mazda showroom team to be so supportive during your buying and part-ex experience with us. We'll be sure to pass your comments on to Harvey.
Satisfactory.
The car suited my needs, appeared in reasonable condition but was overpriced.
2026年4月23日
T W White & Sons - Weybridge からの回答
Malcolm, we're sorry that you thought your Mazda was overpriced. Our showroom team are not commission based so would not have exerted pressure to buy. We do try hard to ensure our car stock is of good quality and fairly priced.
The young man Harvey was very
The young man Harvey was very
professional . Excellant customer service. I was very happy with him.
2026年4月23日
T W White & Sons - Weybridge からの回答
Stella, we're happy to hear that you had such a positive experience with our Weybridge Mazda showroom team, and thank you for your high star rating.
OVERLY PLEASED OUTSTANDING SERVICE FROM HARVEY
OVERLY PLEASED - OUTSTANDING SERVICE FROM MY REPRESENTATIVE.
I had Harvey as my representative. Who was absolutely EXCELLENT.. Harvey I met last year when I first came in, where we sorted out paperwork and information. Life happened and I returned back 5 months later. And contact Harvey, who remembered myself and very easily continued where we’d left off.
He made the whole entire process, easy and everything was done so promptly.
I have to give the biggest thank you to Harvey, for always being outstandingly professional, yet kind, friendly, very informative, efficient. As he managed everything and made it ever so simply to complete a couple of quick forms to fill in and complete and made the whole transition truly comfortable and enjoyable. And came with me on my test drive and managed my whole experiences successfully leading to the full joy and excitement to receive my new Mazda. Which I did collect and absolutely love.
Overall the process was extremely smooth, easy, comfortable, enjoyable,
Thanks to Harvey being ever so polite, respectful, professional, experienced, honest, again friendly and able to communicate fully and I couldn’t have met another person I feel who was a part of the reason for wanting to go back and confirm my decision..
This is Harvey 100% absolutely represents the company to its best. And I advise anyone thinking of purchasing a new vehicle to come here, as the Mazda itself it’s an absolutely beautiful, smooth, quality vehicle and support is ongoing if you need to ask any questions or are unsure of anything, Harvey and the whole team respond back right away and are there for anything regarding your new car, before, during and after collection (or delivery).
I’m so impressed with Harvey and this branch, Harvey is clearly a leader and has a management style about him, in where you hope other representative were all this way.
But also the every other member of staff I spoke too and communicated with, were also truly lovely, helpful, polite and aware of one another. Which you had the sense they were also a team with a family feel.
BEST BRANCH, BRILLANT ONE ON ONE SERVICE THROUGHOUT WITH HARVEY, BEAUTIFUL CAR, and EXCELLENT TEAM who all made it very easy and simple, with a nice quick true to word process.
Thank you Harvey and the whole team truly, ever so much.
I’m so grateful and truly appreciate everything you have done throughout and the customer service and care you provide from the beginning, my return and throughout.
2026年4月17日
自発的なレビュー
T W White & Sons - Weybridge からの回答
Amber, your wonderful feedback and rating means a lot to us. We do strive to provide a supportive yet unpressurised showroom experience, so are so pleased that you felt comfortable with that throughout. Thank you for sharing your Mazda buying experience here.
Staff courteous and kept me informed of…
Staff courteous and kept me informed of pick up time and how long the car would be in the workshop
2026年4月2日
T W White & Sons - Weybridge からの回答
Nicky, thank you so much for your positive review of our Byfleet servicing team.
T W White & Sons - Weybridge からの回答
Rosemary, thank you for your kind words about our Mazda showroom team. We appreciate the recommendation.
Brilliant service on my Hyundai Tucson…
Brilliant service on my Hyundai Tucson and so friendly....5 star no question
2026年4月2日
T W White & Sons - Weybridge からの回答
Mark, we're happy to have provided you with a 5 star servicing experience at our Byfleet site. Thank you for your kind comments.
Very helpful and nothing too much when…
Very helpful and nothing too much when asked questions
2026年3月23日
T W White & Sons - Weybridge からの回答
Lynda, thank you, we're glad you found our Byfleet Mazda servicing team to be supportive throughout your experience with us. Hope to see you again next year.
We visited Mazda showroom in Addlestone…
We visited Mazda showroom in Addlestone Rd Weybridge & saw Ross Greaney. He was very helpful & gave us very good advice regarding buying a CX30 on PCP
2026年3月23日
T W White & Sons - Weybridge からの回答
Steve, we're happy you found our Mazda showroom team to be so supportive during your buying experience, and look forward to your next visit.
Service with a Smile!
Reception staff are polite and helpful. I am always reminded that the service MOT is due in good time and additional work is explained fully without the hard sell. Grateful for the car valet after, particularly in the winter months!
2026年2月27日
T W White & Sons - Weybridge からの回答
Judith, your wonderful feedback means a lot to us and we'll be sure to pass it on to the Byfleet service team. We look forward to your next visit.
T W White & Sons - Weybridge からの回答
Andrew, thank you, we appreciate you leaving this positive feedback.
super service from all the team
2026年3月23日
T W White & Sons - Weybridge からの回答
Alan, thank you for your kind comments for our Byfleet servicing team.
T W White & Sons - Weybridge からの回答
Nina, we appreciate your kind comments about our team, thank you.
A very pleasant and professional…
A very pleasant and professional experience at the dealer when I had my car serviced, no complaints at all and very friendly staff.
2026年3月23日
T W White & Sons - Weybridge からの回答
Alan, we're happy you found our Byfleet Mazda servicing to be of a high professional standard and the team friendly. We do hope you visit again in the future.
Trade in and purchase
Trade in and purchase went without a hitch.
I’m enjoying my new car.
2026年3月12日
T W White & Sons - Weybridge からの回答
Philip, thank you, we do appreciate you taking time to leave our team this feedback.
T W White & Sons - Weybridge からの回答
Nina, thank you, we're glad our Weybridge Mazda showroom team could help with your purchase. Don't hesitate to contact us if we can help with anything else.
T W White & Sons - Weybridge からの回答
Clive, thank you for your kind comments following your visit to our Byfleet service centre.
Amazing sales team in Bookham and…
Amazing sales team in Bookham and amazing repairs team in Byfleet. A decent business that looks after its customers well and knows the Mazda brand inside out. Highly recommended.
2026年3月5日
T W White & Sons - Weybridge からの回答
Janie, we're glad we could help, and thank you for your recommendation which we're always appreciative of.
Great communication leading upto…
Great communication leading upto service visit. Excelant customer service. Acurate on timings. handing car back everything was clearly explained.
2026年1月15日
T W White & Sons - Weybridge からの回答
Gary, we're happy to hear you had such a positive experience with our servicing team, and look forward to your next visit.
Put the customer first
Put the customer first. Accommodated easily that the car was late but all work completed as scheduled. Service with a smile.
2026年1月24日
T W White & Sons - Weybridge からの回答
Stephen, thank you for bringing your Hyundai to our Byfleet service site. We do strive to provide a top quality service to all our customers and are glad you found that to be the case.
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