レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Asked a few questions before purchase & got a rapid answer. Found a discount code on the Facebook page. Placed an order and the router quickly arrived. Connected the cables, turned it on and connec... もっと見る

5つ星のうち5の評価

Excellent, wouldn't be without the UK TV Router. Great to have access to Catch-up TV & Box Sets and being able to Download a programme when it's been missed or failed due to the weather. Paul, Carolin... もっと見る

5つ星のうち5の評価

I switched from another provider nearly two years ago and never looked back. I got all the support and answers to my many questions when setting up and all went smoothly. There have been no problems s... もっと見る

5つ星のうち5の評価

Quick delivery, clear easy to follow instructions. After a couple of hours developed a problem with downloading. Contacted Paul who guided me through the problem diagnosis. Problem lay with the... もっと見る

企業情報

  1. テレコミュニケーション サービス プロバイダー

さまざまな外部ソースから提供された情報

The UK TV Router came into being in 2013 when we, at Base Satellite, were researching the best methods to view UK TV content via the internet. Our goals were to keep our existing customers watching TV after the upcoming satellite changes of 2014 but also, and of personal interest, the aim was also to find a reliable and easy way to connect up our Sky+ HD boxes and get all the new online content. We also wanted to connect up all the other internet/WiFi capable devices, such as smart TV's etc. And we cracked it!!! We now have customers in every country in Europe and in five continents around the globe. Base Satellite have been a successful supplier of UK TV in Spain since 2001. We are experienced in providing an excellent service, after sales care and a quality guarantee which is reflected in our database of over 6,000 returning and satisfied customers. This is a must have for all expats who enjoy being able to watch what they want, where they want and when they want. Get connected with UK TV Router!


連絡先

4.9

優良

TrustScore 5段階評価の5

187件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(187)

過去12か月のレビュー数: 0

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

This doesn t work for uk live tv the…

This doesn t work for uk live tv the staff were very rude and unhelpful
When i asked to return the eqipment for a refund they stoped answering my emails but they did still try to take money from my account what a con and i still want to return the equipment for a refund

2019年1月22日
自発的なレビュー
UK TV Router ロゴ

UK TV Router からの回答

Dear Lisa Mouza,
1. Our product does work for live UK TV as explained to you on the phone. We checked our router was proving you with the UK IP (our only job) which allows you to then use the UK apps on your smart TV to watch live and catch up UK TV. We provided advice on how to do this and as we didn’t here back from you assumed you had got your TV working (your job).
2. When you called, we were not rude to you, just astounded that someone would buy a product without reading what they are buying.
3. When you bought the product, you set up the monthly payment not us, therefore it is you who must cancel it if you no longer require the service. You do this by logging in with the email and password you created and clicking on “cancel my subscription”.
4. You at first requested a refund but after that we spoke on the phone and you have not since requested any refund. Please read the terms and conditions and FAQs on our site which you really should have taken the trouble to before ordering something you didn’t know what is was then complaining at us for providing exactly what you ordered. Had you done so you would have saved us both a lot of trouble.

5つ星のうち5の評価

Great service

I have been using the UK TVRouter for some years and can vouch for its reliability (provided you have a sufficiently fast broadband). Anything goes wrong and the team are quick to put it right. I am highly satisfied and would recommend it to others.

2019年1月21日
自発的なレビュー
5つ星のうち2の評価

uktv router

Whilst I was lead to believe that with 4speed download internet the uktv router would be fine to date this has not been the case. I will continue to monitor what is going on and then I can be more explicit

2018年11月19日
自発的なレビュー
UK TV Router ロゴ

UK TV Router からの回答

Hi There, could you contact us please at support@uktvrouter.com and explain what kind of difficulties you are having as we may be able to help you. I would contact you but I don't know who you are as you have identified youself as customer. Best regards and hope to hear from you soon. https://www.uktvrouter.com/contact Please in futre could you contact our customer service department prior to publishing derogitary reviews as we know our setvice works 100% so if you have issues they are not from our service. The mostl likley cause would be ISP related but our customer service department will help ypou find what the issue is.

5つ星のうち5の評価

An excellent company

I found the owners to be technically very proficient and just as importantly very helpful. I had some serious technical problems not of their making and was delighted how far they went to help me resolve them

2018年10月19日
自発的なレビュー
5つ星のうち5の評価

UK TV Router

Great company...have used them for years. Always extremely friendly, helpful & very quick to solve any problems. Would highly recommend them & I have done to many of my friends.

2018年10月18日
自発的なレビュー
5つ星のうち5の評価

What can I say except we’ll done great…

What can I say except we’ll done great job . While others said it can’t be done Uk tv or internet Paul took over my problem. After he went the extra mile and sourced a local dish fitter we were up and running very quickly. Great job Great service

2018年10月16日
自発的なレビュー
5つ星のうち5の評価

100% Satisfaction

Have been a customer for several years, based in France.
When the odd glitch happens, it has always been dealt quickly and efficiently and to our entire satisfaction. The system has been running perfectly for a long time now. 100% satisfied.

2018年10月11日
自発的なレビュー

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