I checked that they deliver here and they do. Paid top-whack for that but the order was processed. Then I got an email saying they'd cancelled the order as they don't deliver here. I emailed back... ãã£ãšèŠã
ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå 容ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ã確èªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
ãã©ããããŒã ã®å¥å šæ§ãç¶æãããããåœç€Ÿã®ãã©ãããã©ãŒã äžã®ãã¹ãŠã®ã¬ãã¥ãŒã¯ã確èªæžã¿ãåŠãã«ãããããã幎äžç¡äŒã§çšŒåããèªåãœãããŠã§ã¢ã«ãã£ãŠå¯©æ»ãããŠããŸãããã®ãã¯ãããžãŒã¯ãæ¬åœã®çµéšã«åºã¥ããŠããªãã¬ãã¥ãŒãªã©ãã¬ã€ãã©ã€ã³ã«éåããã³ã³ãã³ããç¹å®ããåé€ããããèšèšãããŠããŸãããã ãããã¹ãŠãæ€ç¥ã§ããããã§ã¯ãããŸããã®ã§ããæ°ã¥ãã®ç¹ãããããŸããããã©ãããç¥ãããã ããã詳现ã¯ãã¡ã
ã¬ãã¥ã¢ãŒã®ã³ã¡ã³ããèŠãŠã¿ãŸããã
Was looking to buy a globe water feature from this company, but the size we wanted wasnât in stock. However they were very helpful in advising the solar pump conversion for the unit we purchased els... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
Great choice of water features and prices are cheaper than anywhere else. I ordered a Rio Grande River Falls Giant Water Feature with Lights first and was so impressed I then ordered Woodland Multi f... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
I ordered some replacement lights for my newly refurbished water fountain. I received these items less than 24 hours after ordering them and fitted them straightaway. They were very easy to fit and lo... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
äŒæ¥æ å ±
UK Water Features ã«ã€ããŠ
åœè©²äŒæ¥ã«ããèšè¿°
|
|
 |
 |
 |
 |
 |
The online world of water features!
UK Water Features is home to over 2,000 different designs for you to peruse at your leisure. Many fountains are available with fast and hassle-free next day delivery.
We also offer garden ponds, fountain pumps and accessories to help you with the maintenance of your feature and give you peace of mind. Nestled in the beautiful Yorkshire scenery since 2007. Shipping services available across the whole of the UK.
é£çµ¡å
Unit 9, Strafford Industrial Park, Gilroyd Lane, Dodworth, S75 3EJ, Barnsley, è±åœ
- 01226388889
- info@ukwaterfeatures.com
- www.ukwaterfeatures.com
4.0
ã»ãŒæºè¶³
1754件ã®ã¬ãã¥ãŒ
顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããŸã
ãã®äŒæ¥ã¯ãããžãã£ãããã¬ãã£ãããåããã顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããŸãã
ãã¬ãã£ããªã¬ãã¥ãŒã«åçããŠããŸãã
ãã®äŒæ¥ã®Trustpilot å©çšæ¹æ³
ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
ãã®äŒæ¥ãé²èŠ§ãã人ã¯ã以äžã®äŒæ¥ãé²èŠ§ããŠããŸãã
Excellent product at a great price withâŠ
Excellent product at a great price with next working day delivery
2023幎8æ13æ¥
èªçºçãªã¬ãã¥ãŒ
UK Water Features ããã®åç
Thanks Donna, we're grateful for your feedback. We hope to hear from you again.
Many thanks
Joanne
UK Waterfeatures
Nothin fishy about this pondâŠit's a wildlife one!
Been after a small wildlife pond and this ideally fitted the bill. Good quality product at a reasonable price. Delivered on time and package very robust so highly delighted.
2023幎7æ12æ¥
èªçºçãªã¬ãã¥ãŒ
UK Water Features ããã®åç
Hi Peter, it's good to hear that you are happy with your pond. Thanks for your review, we appreciate your feedback.
Many thanks
Joanne
UK Waterfeatures
Restored my old water feature like new
Great service goods perfect for my water feature which is 8 years old and needed new pump lights and transformer. Working perfectly again
2023幎8æ24æ¥
èªçºçãªã¬ãã¥ãŒ
UK Water Features ããã®åç
That's great to hear Margaret, we're pleased to have been able to help.
Kind regards
Joanne
UK Waterfeatures
An excellent company to do business with
An excellent company to do business with, extra little personal touches, thier staff have a thourgh knowledge of the items purchased, having made contact on a few occasions with questions about the purchased product each time dealt with by Tracy and then Mathew, questions answered in a kindly manor,
2023幎8æ17æ¥
èªçºçãªã¬ãã¥ãŒ
UK Water Features ããã®åç
Hi Nicholas, thanks for your 5* review, we really appreciate your feedback.
Kind regards
Joanne
UK Waterfeatures
Brilliant service regarding solar water fountain
I emailed as I purchased a second solar fountain for my dads 80th however it stopped working after a couple of days. My own worked fine so gave this one to my dad. After emailing uk water features they immediately responded and replaced the fountain that had stopped working with no charge or hastle and it arrived in a couple of days. I have never had such fast response and immediate replacement from a company and myself and my dad love our little fountains.
2023幎8æ17æ¥
èªçºçãªã¬ãã¥ãŒ
UK Water Features ããã®åç
Hi Kerry, it was a pleasure to be able to help resolve this issue for you. We're delighted to know that you are happy with the service we provided and that you and your dad are both enjoying your fountains.
Best wishes
Joanne
UK Waterfeatures
Great solar fountain
Great solar fountain, very pleased with the product, great price and delivery. We ordered another one for my mum, she loves hers too.
2023幎6æ30æ¥
èªçºçãªã¬ãã¥ãŒ
UK Water Features ããã®åç
Hi Patricia, we're delighted to hear this. It's great to hear you and your mum are enjoying your new water features.
Best wishes
Joanne
UK Waterfeatures
Failed item just out of warranty
I bought a solar powered water feature from UK Water Features, the pump failed a few times and was told to clean it. It then failed completely a week out of the warranty period and I was told to buy a replacement pump with no offer of goodwill or anything else. I wouldn't buy from this company again
2023幎6æ9æ¥
èªçºçãªã¬ãã¥ãŒ
UK Water Features ããã®åç
Hi Paul, we're sorry you feel this way. The issues you originally reported with the pump happened very soon after your purchase and were easily resolved through the usual troubleshooting. As far as we are aware, the pump has been running without problem for the past year.
Unfortunately as we explained in our email, all warranties do have to have a cut off point. It's really unfortunate that your item has developed a further issue outside the warranty period. Unfortunately we're not able to send free of charge replacement parts indefinitely, but we have offered a suggestion of a possible alternative pump you could purchase which may get your water feature up and running again.
We hope you manage to resolve things.
Best wishes
Joanne
UK Waterfeatures
Difficult to get delivery detail
We had to chase delivery several times to get delivery details and had to contact Global , the head office to find out . Delivery company did not contact us to make sure we were in although they did leave it in a good place .
Although we were happy with the overall quality the black putty to seal in the hose did not work effectively.
2023幎7æ26æ¥
UK Water Features ããã®åç
Hi Francis, we're so sorry to hear that you have had a bad experience. If you need further assistance with any of these issues please don't hesitate to contact our customer care team, we will be happy to help.
Kind regards
Joanne
UK Waterfeatures
Prompt delivery.
2023幎7æ26æ¥
UK Water Features ããã®åç
We're delighted to hear your order arrived on schedule, we hope you will be happy with your purchase. Thanks for your order and review.
Best wishes
Joanne
UK Waterfeatures
Delivery comucation was excellent andâŠ
Delivery comucation was excellent and was delivered on time and good after sales service.
2023幎7æ26æ¥
UK Water Features ããã®åç
Hi, thanks for your review and kind comments, we really appreciate this.
Best wishes
Joanne
UK Waterfeatures
Water feature review
Great choice of water features on the website. Paid and delivered within a few days. Item came well packed, looked the same as photos. Description was perfect
2023幎7æ24æ¥
UK Water Features ããã®åç
That's all really good to hear Susan, thank you for your lovely feedback and 5* review, this means a lot to us.
Best wishes
Joanne
UK Waterfeatures
Brilliant quality at great price
Brilliant quality at great price. I ordered the wrong size pond (my mistake) and company response helpful and prompt. Thank you
2023幎7æ23æ¥
UK Water Features ããã®åç
Hi, thanks for taking the time to leave a review, your feedback is really important to us. We're glad to have been of assistance.
Best wishes
Joanne
UK Waterfeatures
Perfect replacement.
Received later than expected due to supply issues.
I wasn't sure if the pump would be compatible with the transformer but it was perfect. The cable length was just right and so was the offshoot light. Looks great in the water feature.
2023幎7æ23æ¥
UK Water Features ããã®åç
Hi Stephen, thanks for your patience with the delivery issue, we really appreciate this. We're delighted to hear that you are happy with your purchase and with the service we provided.
Best wishes
Joanne
UK Waterfeatures
Excellent service
2023幎7æ23æ¥
UK Water Features ããã®åç
Hello Stephen,
Thank you for taking the time to leave a 5 star review and you were happy with the service you received.
Many thanks
Becky
UK Water Features
Looks good, just what I wanted
Looks good, larger then I expected . Arrived promptly Easy to set up, works well just what I wanted
2023幎7æ23æ¥
UK Water Features ããã®åç
Hi Gill,
Thank you for taking the time to leave a review. We are so glad to hear how happy you are with your feature.
Many thanks
Becky
UK Water Features
UK Water Features ããã®åç
Hi Dennis,
Thank you for leaving a review we are delighted to hear how happy you was with the products we have.
Many thanks
Becky
UK Water Features
Ordering gadget was straightforward.
2023幎7æ23æ¥
UK Water Features ããã®åç
Hi Phillip,
Thank you for taking the time to leave a review. We are happy you found the ordering easy.
Many thanks
Becky
UK Water Features
Delivery late no emails to keep me upâŠ
Delivery late no emails to keep me up to date I had to email the company re my item very poor.
2023幎7æ23æ¥
UK Water Features ããã®åç
Hi Bonnita,
Thank you for taking the time to leave a review. We really appreciate your feedback regarding your order.
Many thanks
Becky
UK Water Features
still waiting to get this working
The actual water feature looks nice....if only I could get it to work. To begin with I could not understand how to fit, the written instructions were poor. Live chat was not available to start with but I eventually got through to someone who helped me. The fitting is quite simple and it wouldn't take much effort to write clear instructions. Once fitted it did not work properly and I was advised the pump was at fault. New pump sent through-but this is a different model, 0 instructions and I've no idea what to do with it's extra cable. Again no live chat. Disappointed and fed up with the whole thing
2023幎7æ28æ¥
èªçºçãªã¬ãã¥ãŒ
UK Water Features ããã®åç
Hi, thanks for your review. We're sorry you have been experiencing problems with setting up your water feature and that you found the manufacturer's instructions to be unhelpful. If you would like to get back in touch with our customer care team we will be happy to work with you until this issue is resolved.
Our live chat facility is available depending on current resources and only during office hours. Unfortunately, if all advisers are busy we won't be able to respond, but in these cases your message will be converted to an email and we will get back to you as quickly as possible, this is usually within 24 hours.
Many thanks
Joanne
UK Waterfeatures
Water fountain
Delivered on time easy to assemble got to say this is my second water feature but this is by far better than my last 1 I love it
2023幎7æ12æ¥
UK Water Features ããã®åç
Hi Deb, thanks for your review, we're delighted to hear you are happy with your water feature.
Best wishes
Joanne
UK Waterfeatures
Trustpilot ãšã¯ã¹ããªãšã³ã¹
Trsutpilot ã®ã¬ãã¥ãŒã¯èª°ã§ãæžãããšãã§ããŸããã¬ãã¥ãŒãæžãã人ã«ã¯èªåã®æžããã¬ãã¥ãŒããã€ã§ãç·šéãããåé€ãããããæš©éãããããããã®ã¬ãã¥ãŒã¯ã¢ã«ãŠã³ããã¢ã¯ãã£ãã§ããéã衚瀺ãããŸãã
ãã©ãããã©ãŒã ä¿è·ã®ãããå°éããŒã ãšé«åºŠãªãã¯ãããžãŒãé§äœ¿ããŠããŸããåœã¬ãã¥ãŒãšã®éãã«ã€ããŠã®è©³çŽ°ã¯ãã¡ãããäžèªãã ããã
Trustpilot ã«ãããã¬ãã¥ãŒ ããã»ã¹ã®è©³çŽ°ã«ã€ããŠã¯ãã¡ããã芧ãã ããã
ããã¬ãã¥ãŒãæžãããã®8ã€ã®ãã³ããã芧ãã ããã
確èªãè¡ãããšã§ãTrustpilot ã«æçš¿ãããã¬ãã¥ãŒã [LINK-BEGIN-PEOPLE]å®åšã®äººç©[LINK-END-PEOPLE] ã«ãã£ãŠæžããããã®ã§ããããšã®ä¿èšŒã«ã€ãªãããŸãã
ã¬ãã¥ãŒã«å¯ŸããŠã€ã³ã»ã³ãã£ããæäŸããããéžæçã«ã¬ãã¥ãŒãäŸé Œãããããããšã¯ãTrustScore ã«ãã€ã¢ã¹ãçãå¯èœæ§ããããŸãããã㯠åœç€Ÿã®ã¬ã€ãã©ã€ã³ã«åããŸãã