Had a new laminate floor fitted through the hallway and into kitchen and beyond. The service from choosing to fitting was excellent. Special shout out to Billy and Tayo who were fantastic. They arri... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent service from United Carpets both at showroom, delivery and fitting stages. Friendly, helpful staff and good selection of flooring. We are in the process of having several rooms redecorated... もっと見る
企業が回答しました
Great service given in shop by Ash, advice given on choosing product, knowledge was Good, No problem with coming out to measure up. Callum and Nathan fitted flooring, Great guys, worked really well to... もっと見る
企業が回答しました
Good service from the shop, organised and great products but they were let down badly by the subcontractor fitters. Poor fitting of the floor and still not right after a revisit. Having to send photos... もっと見る
企業が回答しました
企業情報
当該企業による記述
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
当該企業による記述
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
連絡先
Earl Road, SK8 6PT, Cheadle Hulme, 英国
- 0161 485 7529
4.3
優良
133件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 99％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
United Carpets & Beds - Cheadle Hulme からの回答
Hi Elliot, thank you for leaving us a review!
We're so happy we could meet your expectations.
All The Best
The United Team
Peter the Salesman was very good…
Peter the Salesman was very good however the fitting took a lot longer than promised and twice fitters had to revisit to remedy problems left behind.
2025年5月12日
自発的なレビュー
United Carpets & Beds - Cheadle Hulme からの回答
Hi Anthony, thank you for taking the time to leave us a review.
We're disappointed to hear that the independent fitters from our Cheadle Hulme store failed to meet you expectations. Please don't hesitate to contact customerservice@unitedcarpets.net if there is anything further we can do to improve your experience.
Kind Regards
The united Team
Fantastic carpet experience
Sorry for the delay in answering. We had the carpet fitted and are so pleased, It looks fantastic. The installer was brilliant, we couldn't be happier.
2025年5月11日
自発的なレビュー
United Carpets & Beds - Cheadle Hulme からの回答
Hi Allan, thank you for taking the time to leave us feedback!
We're so pleased that our Cheadle Hulme store could make your experience with us a fantastic one.
We to assist you again in the future, take care!
Really good choice of carpets
Really good choice of carpets. The guys who fitted it were really good. Would happily use United Carpets again in the future. Definitely recommended.
2025年4月8日
自発的なレビュー
United Carpets & Beds - Cheadle Hulme からの回答
Hi Mrs Musrie, thank you for taking the time to share how our Cheadle Hulme store did.
We're so pleased that they could help you find the perfect carpet for you and your home.
We hope to assist you again, have a fantastic day!
Excellent fitters and great quality…
Excellent fitters and great quality carpet - thank you!
2025年4月11日
自発的なレビュー
United Carpets & Beds - Cheadle Hulme からの回答
Hi Rachel, thank you for taking the time to leave us feedback!
We're so pleased that our Cheadle Hulme store could meet your expectations and provide you with an excellent service.
We hope to assist you again in the future, take care!
Excellent service
I’m so thankful for the brilliant service and help from these guys - right from choosing the carpets all the way to final fitting. Highly recommended 👍🏼
2025年3月14日
自発的なレビュー
United Carpets & Beds - Cheadle Hulme からの回答
Hi Sue, thank you for taking the time to leave us such a kind review!
We're so pleased that our Cheadle Hulme store could meet your expectations and provide you with such a brilliant service.
We hope to assist you again in the future, take care!
The staff were great
The staff were great, helpful, knowledable, and friendly The showroom was clean, easy to map, and loaded with great stock. Lots of Colour, texture and varied prices to suit everyones taste, eye and budget. We would definitely recommend and will definitely go
back. 10/10 lads, thank you.
2025年3月19日
自発的なレビュー
United Carpets & Beds - Cheadle Hulme からの回答
Hello John, thank you for taking the time to share how our Cheadle Hulme store did!
We're so glad that they could provide you with such a positive instore service, with a wide range of products to choose from.
Thank you again for the recommendation, we look forward to your next visit with us.
All The Best
The United Team
United Carpets & Beds - Cheadle Hulme からの回答
Hi Amanda, thank you for taking the time to leave us a review!
We're so pleased that our Cheadle Hulme store could meet your expectations and provide you with a positive service.
We hope that we can assist you again in the future, take care!
A poor experience from start to finish
A poor experience from start to finish. Emails unanswered, lost the order, had to go through everything again. Quite a delay for it being booked in - again no communication from the store. Only on my second chasing email was a booking date agreed. I wish now I had cancelled the order. Fitters arrived, late with no phone call. Job done and they were gone in less than 30 minutes. When I came to shut the door it was clear the door plate was poorly fitted and the screw standing proud damaged the door. Immediately emailed the store and provided photos and video. Did get an answer, I asked in writing on 3 occasions for the complaint procedure- this was ignored. Elliot rang on the Monday. I have to say he was defensive and when I asked for the complaint procedure was told he was the owner and therefore he dealt with complaints. I found him rude and he constantly spoke over me. I would not set foot in a United Carpet store ever again. Outcome is I was more than reasonable and agreed that Elliot would pay the fitters.
2025年4月11日
自発的なレビュー
United Carpets & Beds - Cheadle Hulme からの回答
Good afternoon Sarah, thank you for your review.
We're disappointed to hear that you're not satisfied with the service you recieved from our Cheadle Hulme store & independent fitters.
We would like to hear more about your experience, please email customerservice@unitedcarpets.net at your earliest convenience, and a member of our team will be in contact.
Kind Regards
The United Team
Always an pleasure to buy from the…
Always an pleasure to buy from the Cheadle Store very helpful
2025年4月2日
自発的なレビュー
United Carpets & Beds - Cheadle Hulme からの回答
Hello Robert, thank you for taking the time to leave us a review!
We're so pleased that our Cheadle Hulme store could meet your expectations and provide you with a positive service.
We hope that we can assist you again in the future, take care!
Great service from Elliott
Elliott was great - very friendly and explained things clearly. We’ve had the mattress for over a month now and been very happy with it.
2025年3月2日
自発的なレビュー
United Carpets & Beds - Cheadle Hulme からの回答
Hi Freddie, thank you for taking the time to share how our Cheadle Hulme store did!
We're so glad to hear that you recieved a positve instore experience when visiting us, and its great to hear you're very happy with your new mattress.
We hope you continue to enjoy your new mattress and we hope we will get to assist you again in the future!
Excellent service 5 stars all round
Excellent service from Elliot in the showroom. Excellent service from Tayo and Kieran fitting the carpets. Very professionals lovely lads and fast fitting. Excellent service! Will be recommending to everyone and already started to re order, lovely carpets and great prices.very impressed from start to finish very happy customer. 5 stars all round
2025年4月8日
自発的なレビュー
United Carpets & Beds - Cheadle Hulme からの回答
Hi Katheryn, thank you for taking the time to leave us a review!
We're so glad that our Cheadle Hulme store could meet your expectations and provide you with an excellent service.
We hope that you love your new carpets, we hope to assist you again in the future, have a fantastic day!
United Carpets & Beds - Cheadle Hulme からの回答
Hi Ramzan, Its so good to hear that our Cheadle Hulme store could make your experience with us great from start to finish.
Thank you so much for leaving us a 5 star review, take care!
Excellent service and carpet fitters…
Excellent service and carpet fitters kept in touch and were great. Really nice and nothing was too much trouble. Very pleased with my carpets.
2025年2月14日
自発的なレビュー
United Carpets & Beds - Cheadle Hulme からの回答
Hi Barbara, thank you for taking the time to leave us feedback!
We're so pleased to hear that our Cheadle Hulme store could provide you with such an excellent service. We hope that you love your new carpets, take care!
United Carpets & Beds - Cheadle Hulme からの回答
Hi Teriese, thank you for taking the time to let us know how our Cheadle store did!
We're so pleased to hear that they could provide you with an extremely efficient, excellent service.
We hope to assist you again in the future, take care!
Great product and service
2025年2月5日
自発的なレビュー
United Carpets & Beds - Cheadle Hulme からの回答
Hi, thank you for taking the time to leave us a review!
We're so pleased that our Cheadle store was able to meet your expectations and provide you with a positive service.
We hope to get the chance to assist you again in the future, have a fantastic afternoon!
Used United carpets and great service beds for most…
Used United carpets and beds for most of my house now! Excellent service. Just sad altrincham closed down!
Fitters were so neat and tidy. Great couple of guys. Love my flooring! Thank you
2025年2月28日
自発的なレビュー
United Carpets & Beds - Cheadle Hulme からの回答
Hi Lesley, thank you for taking the time to leave us such a kind review!
We're so pleased that our Cheadle Hulme store and independent fitters were able to provide you with an excellent service.
We're so glad that you love your new flooring, and hopefully we will see you again soon!
We got great customer service from…
We got great customer service from walking in the showroom to the final fitting of our carpets. We were never pressured but there was always someone to answer questions and help.
2025年1月4日
自発的なレビュー
United Carpets & Beds - Cheadle Hulme からの回答
Hello Sandra, thank you for sharing with us how our Cheadle store did! We're so pleased to hear that they could provide you with a great instore experience, and that the independent fitters could meet your expectations. We hope to get the chance to assist you again in the future, take care!
Immediate and helpful advice
Acknowledge immediately on entering the shop. Good advice from salesman. Bed delivered as ordered and on time.
Carpet layer arrived on time and was helpful with moving furniture for an octogenarian.
2025年1月21日
自発的なレビュー
United Carpets & Beds - Cheadle Hulme からの回答
Hi Lesley,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you on our range of beds and flooring as well as great delivery and fitting from the independent fitters.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Cheadle Hulme
Excellent service and definitely recommend
Very very helpful and accommodating
Explained everything very well anc price was excellent
2024年12月21日
自発的なレビュー
United Carpets & Beds - Cheadle Hulme からの回答
Hi Lyn, thank you for taking the time to leave us a review! Its great to hear that our Cheadle store could meet your expectations and make your experience with us a positve one. Thanks again for the recommendation!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。