Had abit of a rough start trying to get (Jayden, Brayden) fitter to come n him letting me down 3 times. Rang Andrew at the shop n had a moan, he was fantastic, n sorted it out straight away. Had Dale... もっと見る
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The workers were so helpful, to say I’m abit stupid and don’t know anything when it comes to this they were so helpful annd patient and bloody brilliant at getting it booked in asap. And did a great d... もっと見る
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Good service to start off with but a few problems regarding fitter and dates being changed
企業が回答しました
Great service. Popped in to look at carpets and to arrange someone to come and measure to be able to provide a quote. Within a few minutes, the lovely Andrew had us sorted with a carpet, rough esti... もっと見る
企業が回答しました
企業情報
当該企業による記述
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
当該企業による記述
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
連絡先
1 Nottingham Road, DE5 3DJ, Ripley, 英国
- 01773 570333
4.6
優良
49件のレビュー
最近のレビュー依頼の記録はありません
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ネガティブなレビューの 98％に回答しています
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5 Star service in the end!
Had abit of a rough start trying to get (Jayden, Brayden) fitter to come n him letting me down 3 times. Rang Andrew at the shop n had a moan, he was fantastic, n sorted it out straight away. Had Dale come in the end, he was fantastic, friendly professional n bloody good at his job. Thank you Dale and Andrew, you both deserve 5 ⭐️⭐️⭐️⭐️⭐️
2026年6月6日
自発的なレビュー
United Carpets & Beds - Ripley からの回答
Hi Lisa, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Ripley store could meet your expectations and provide you with a 5 star service throughout. We're sorry to hear that your experience with the fitter got off to a rough start but its great to hear that Dale was able to get everything fitted and sorted to a fantastic standard in the end.
We hope to assist you again in the future. Have a wonderful day.
Good service to start off with but a…
Good service to start off with but a few problems regarding fitter and dates being changed
2026年7月3日
自発的なレビュー
United Carpets & Beds - Ripley からの回答
Good afternoon Stephen, thank you for taking the time to leave a review.
We're pleased to hear that you were happy with the service you received initially, but we're sorry to learn that there were issues regarding the fitter and changes to the fitting dates. We understand how frustrating this can be, especially when you've made arrangements around an agreed appointment.
We appreciate your feedback, as it helps us identify areas where we can improve our service and communication. We hope that despite these difficulties, you are happy with the finished result.
If there is anything further you would like to discuss, please don't hesitate to contact the store directly and we'll be happy to help.
Kind Regards
The United Team
Attended United carpets and beds and…
Attended United carpets and beds and spoke with Andrew. Very polite and professional and nothing was too much issue for him. Sorted us out a good deal on x2 beds.
Great service all round. 😊
2026年5月29日
自発的なレビュー
United Carpets & Beds - Ripley からの回答
Hi Stephen, thank you for taking the time to leave a review.
We're so pleased that our Ripley store could meet your expectations and provide you with a great all round service.
We hope to assist you again in the future. Take care!
Andrew from Ripley helped greatly…
Andrew from Ripley helped greatly friendly person and great price for mattresses.
2026年5月29日
自発的なレビュー
United Carpets & Beds - Ripley からの回答
Hello, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you received from our Ripley store.
Thank you so much for the recommendation. Take care.
Andrew very helpful in giving advice…
Andrew very helpful in giving advice about carpets and underlay. Not pushing for sales so made the experience welcoming and easy
2026年5月28日
自発的なレビュー
United Carpets & Beds - Ripley からの回答
Hi Tiffany, thank you for taking the time to share how our Ripley store did.
Its such a pleasure to hear that Andrew was able to advise you on which carpet and underlay was best suited to you and your home.
We hope to assist you with any future projects you may have. Take care.
Awesome sales experience at Ripley
Awesome sales experience at Ripley, Andrew was great, no pressure and found a great carpet at a fantastic price!! Highly recommend, thank you Andrew!!
2026年5月25日
自発的なレビュー
United Carpets & Beds - Ripley からの回答
Hello John, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you recieved from our Ripley store.
Thank you so much for the recommendation. Take care.
Fantastic service from Andrew
Fantastic service from Andrew. Thoroughly recommend the Ripley store
2026年5月24日
自発的なレビュー
United Carpets & Beds - Ripley からの回答
Hi, thank you for taking the time to leave a review.
We're so pleased that our Ripley store could meet your expectations and provide you with a fantastic service throughout.
We hope to assist you again in the future. Take care!
Dealt with Andrew at the Ripley store
Dealt with Andrew at the Ripley store. Was very helpful and forthcoming with advice. Great prices and great service. I have recommended them to friends and family.
2026年5月17日
自発的なレビュー
United Carpets & Beds - Ripley からの回答
Hi Linda, thank you for taking the time to leave a review.
We're so pleased that our Ripley store could meet your expectations and provide you with an great service with great prices.
We hope to assist you again in the future. Take care
Just been and found and ordered a new…
Just been and found and ordered a new carpet at the Ripley branch of united carpets,it was a pleasure shopping there the man in the shop (Matt) was so helpful and knowledgeable.
2026年5月13日
自発的なレビュー
United Carpets & Beds - Ripley からの回答
Hi Paul, thank you so much for taking the time to share your experience.
Its great to hear that our Ripley team were able to meet your expectations and provide you with a 5 star service.
We hope to assist you again in the future!
Andrew and Matt
Andrew and Matt, thank you for excellent service, smooth quotation and the best deal on a high quality carpet.
2026年5月2日
自発的なレビュー
United Carpets & Beds - Ripley からの回答
Thank you for taking the time to leave us your feedback and for the 5 stars!
It's always great to hear from a happy customer.
Kind Regards
United Carpets and Beds
Excellent service super helpful
Excellent service super helpful! Would recommend Ripley store!
2026年5月2日
自発的なレビュー
United Carpets & Beds - Ripley からの回答
Thank you for your kind feedback and for the 5 stars!
Kind Regards
The team at United Carpets and Beds
New lounge carpet
So Matt in the store was very patient and helpful, and stored the carpet while we waited for the new floor to dry before we could decorate. Yesterday Brendan and his son Harrison, did a fantastic job of laying it. We are delighted. Thank you all
2026年4月27日
自発的なレビュー
United Carpets & Beds - Ripley からの回答
Hi Andy, thank you so much for taking the time to leave a review.
Its such pleasure to hear that our Ripley store was able to meet your expectations and provide you with a positive service throughout. We're so pleased that you're happy with the finished results!
We hope to assist you with your future projects. Take care!
Great service
Great service. Popped in to look at carpets and to arrange someone to come and measure to be able to provide a quote. Within a few minutes, the lovely Andrew had us sorted with a carpet, rough estimate of a quote and we also got NHS discount.
Within the hour he’d popped round (we live locally) measured, agreed the price and ordered! We’re having it fitted next week.
Amazing service. Friendly, professional and knows his subject well.
Thanks Andrew! A+ 🙂
2026年4月19日
自発的なレビュー
United Carpets & Beds - Ripley からの回答
Hi Caroline, thank you so much for your kind words!
We’re really pleased to hear you had such a smooth and positive experience from start to finish. Andrew will be delighted to know his service made such a great impression.
We look forward to seeing your new carpet installed next week and hope you love the finished result just as much. If you need anything else in the meantime, don’t hesitate to get in touch.
Thanks again for choosing us!
The best guys around
The workers were so helpful, to say I’m abit stupid and don’t know anything when it comes to this they were so helpful annd patient and bloody brilliant at getting it booked in asap. And did a great deal on both carpets and vinyl. Such funny guys I feel like they are my best friends 🤣and that goes to the carpet fitter aswell he was so nice so talkative and chill we had a right conversation about music and just random stuff in general. In love with my carpets. Will always recommend these guys! Thankyou Andrew, Matt and Keron ❤️
2026年4月14日
自発的なレビュー
United Carpets & Beds - Ripley からの回答
Hi Eleesha, thank you so much for your feedback.
We're so pleased that our team and Ripley was able to meet your expectations and provide you with such a positive service. Its great to hear how they could find you such a great deal on your carpets and vinyl!
We're so pleased that you're happy with the overall service that you recieved and the finished results. Take care.
Andrew in Ripley was very helpful and…
Andrew in Ripley was very helpful and we walked out with just what we wanted
2026年4月4日
自発的なレビュー
United Carpets & Beds - Ripley からの回答
Hi, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you recieved from our Ripley store.
Thank you so much for the recommendation. Take care.
Carpet buying made easy
Good customer service by Andrew at the Ripley Branch from coming out yesterday to measure up to giving us a fitting date today , will review again when carpet been fitted many thanks
2026年4月1日
自発的なレビュー
United Carpets & Beds - Ripley からの回答
Hi Lesley, thank you for taking the time to leave a review.
We're so pleased that our Ripley store was able to meet your expectations and provide you with a positive service throughout.
We look forward to assisting you again in the future. Have a wonderful day.
We were served by Andrew who was really…
We were served by Andrew who was really helpful in sorting us out with a new carpet for our spare bedroom
2026年3月28日
自発的なレビュー
United Carpets & Beds - Ripley からの回答
Hi Phil, thank you for taking the time to leave a review.
We're so pleased that your happy with the service that you recieved from our Ripley store.
Thank you so much for the recommendation. Take care.
Carpets beautiful
Carpets beautiful, so that is what the two stars are for, but the Ripley Derbyshire branch did a hard sales and I felt pressured to nearly buy most expensive underlay, was on a budget so had to borrow money. Asked for fresh grippers, they charged me but didn't put new grippers in, so had to ask for money back. Stayed in all day for carpet fitting, was suppose to come 12pm....kept phoning they said said they were on their way, they didn't get here until after 4pm. Carpet fitters were lovely, they said there was no way they could of got to my house for 12pm, they were working away. Asked them to be very careful of new oak skirting boards because they were glued on, they pushed the carpet too much up to the expensive brand new skirting boards that one wall of skirting board came off! I won't bother going there again, was always pleased with previous carpets over the years, but new owners in now 😕
2026年2月10日
自発的なレビュー
United Carpets & Beds - Ripley からの回答
Good afternoon Sharon, thank you for your feedback.
We’re really pleased to hear that you’re happy with the quality of your carpet and that our fitters made a positive impression on the day.
However, we’re very sorry to hear about the issues you experienced with the sales process and your fitting appointment. This is certainly not the level of service we aim to provide. We never want any customer to feel pressured when making a purchase, and your comments regarding the underlay will be taken seriously and reviewed with the team.
Please contact the store directly or alternatively email customerservice@untiedcarpets.co.uk, so we can investigate this fully and work towards resolving your concerns. Your feedback is extremely valuable and will help us improve our service moving forward.
Kind Regards
The United Team
Andrew from Ripley Store done an…
Andrew from Ripley Store done an amazing job today . Thanks
2026年3月8日
自発的なレビュー
United Carpets & Beds - Ripley からの回答
Hi Adina, thank you for taking the time to share how our Ripley store did.
We're so pleased the team could meet your expectorations and provide you with a 5 star service.
We hope to assist you with any projects you may have in the future. Take care.
Ripley store
Visited the Ripley store for some carpet. Lots of choice for colour and styles in store. The friendly and helpful salesman soon got me sorted out. Offered the fitting only 4 days later.
Overall very impressed.
2026年2月22日
自発的なレビュー
United Carpets & Beds - Ripley からの回答
Hi, thank you for taking the time to leave such a kind review.
Its a pleasure to hear that our Ripley store was able to make your experience a positive one with a wide range of styles and colours.
Thank you again for the recommendation. Take care.
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