Seriously make absolutely certain you follow their website instructions to the letter. I have completely renewed two doors without any difficulty or problems so 5 stars there. Communication is non exi... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Having ordered a special front door cylinder lock I had a query and was emailed by Ava who dealt with me and communicated promptly. Ava demonstrated a very professional approach coupled with excelle... もっと見る
Don’t use them -time wasters I have been charged for priority tracked delivery and after I called them lady said it will take another week to investigate and send it over
I ordered two cylinder locks from UPVCStore which arrived promptly. I reported an issue with one of the locks to which they responded immediately and sent a replacement. I would say that my experience... もっと見る
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 16%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Delivered on time and intact
Delivered on time and intact, correctly sized, don't need anything else except competitively priced. Very happy
Easy to use and great service
Easy to use website filters and good explanation of important measurements for the handle mechanism.
Really quick shipping and reasonable price.
An easy to navigate website
I was able to navigate the company website easily and they had the part I needed
It was despatched in good time.
Sliding door handle broke and I…
Sliding door handle broke and I approached a local highly regarded door and window company. To say that they were unhelpful would be an understatement!
Then I found UPVC STORE on line. What a huge difference. Found the handles easily, ordered, arrived in no time and fitted with immediate advice following a confusion over fitting. All sorted, no fuss. Why use any other supplier? They were fantastic.
Poor Company
Very poor customer service, absolutely no communication on delivery the driver just turned up, no response to emails, I would not use this company again.
Good product as described
Great service and great product
Deliveey took too long
Deliveey took too long. Sent wrong item. Not answering phone calls to resolve the issue. No answering the emails for the second days. We will have to make a claim through the bank. STAY AWAY!!!
No customer service
The goods ordered were not as described on web site so were returned immediately via tracked sign for delivery. The goods were received by UPVC store on 26/03/25 but my refund was only made nearly 3 weeks later after emails to them. Very unimpressive as this company took my payment when I made the order immediately! There is no customer service telephone line in use and responses to emails appear to be when they have time.Be wary when dealing with this company
A fine example of how it should be done
Very prompt delivery but unfortunately a production fault caused a need for a replacement item.
The equally prompt replacement and courtesy of the sales team were very impressive which went a considerable way to making the slight inconvenience acceptable. Well done.
Order no 45484.
Order no 45484.
I purchased 7 Mila window handles
For a customer.One fell apart out of the bag,and a second failed after 5 minutes of Fitting.Sent Emails no reply, phone number not working and chat bots fell asleep.I guess you don't want a good review.
I haven’t recieved my order
I haven’t recieved my order, tried calling and emailing and still nothing, ordered handle 2 weeks ago!!

UPVCSTORE LTD からの回答

UPVCSTORE LTD からの回答

UPVCSTORE LTD からの回答
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