Usemanly レビュー 312

TrustScore 5段階評価の4

4.0

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5つ星のうち5の評価

Purchased the shower trio set for my 17‑year‑old son as an Easter gift, and it exceeded expectations. With ASD and strong sensory sensitivities, he’s very particular about textures and scents, yet he... もっと見る

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5つ星のうち1の評価

Impossible to cancel a subscription. Don’t use this company under any circumstances.. Unfair trade practices have been employed Further to the above, there is no clear Subscription opt... もっと見る

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5つ星のうち5の評価

My sons and partner have all begun using the complete range of Manly products. The natural deodorant is a top pick for people prioritising health and wellbeing over aluminium based traditional deodora... もっと見る

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5つ星のうち4の評価

I ordered the package of shampoo/conditioner, body wash and deodorant for my 13 yr old baseball player. You can imagine the added smell from the ball field ON TOP of the basic puberty BO. He loves a... もっと見る

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企業情報

当該企業による記述

I started Manly to make a real difference in men’s daily routines — most supermarket products are full of harsh chemicals that cause irritation, dryness, and breakouts. Our mission is to create natural men’s hygiene and grooming products that actually work — from body wash, shampoo, conditioner, and deodorant to targeted solutions for acne, dandruff, and body odour. By using high-quality botanicals instead of cheap fillers, we help men (and the mums, partners, and families who often buy for them) feel confident in their own skin. Manly is more than just a shower brand — it’s about giving guys simple, effective, and trustworthy products they’ll actually use every day. – Callum Founder of Manly


連絡先

4.0

ほぼ満足

TrustScore 5段階評価の4

312件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 86%に回答しています

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5つ星のうち5の評価

Manly.. but gentle enough for younger men too!

My son is only 11 but I am happy to have him begin a simple, no fuss routine of body wash, hair care and deodorant.

The scent is… well, manly! Without being too strong. It’s also important to me that the deodorant has no aluminium in it.

2026年2月3日
自発的なレビュー
Usemanly ロゴ

Usemanly からの回答

Hi Jo-Anne,

Thank you so much for sharing this. We love that you’re helping your 11 year old start a simple, no fuss routine early. Building those habits now makes such a difference later on.

We’re really glad the scent hits that “manly” note without being overpowering. That balance was important to us from the beginning. And we completely understand wanting a deodorant without aluminium. Creating an option that parents feel confident about was a big part of why we developed it the way we did.

We truly appreciate you choosing Manly and taking the time to leave a review.

Callum,
Founder, Manly

5つ星のうち1の評価

Truly appalling customer service.

Truly appalling customer service.
I ordered the “acne pack” for my son weeks before Christmas. A package finally arrived mid January, and only included some random samples, not the pack that I had actually paid for. The company is insisting that I ordered the samples despite the invoice that I have. I have now reported them to consumer affairs as they have not provided the product I paid for.

2026年1月31日
自発的なレビュー
Usemanly ロゴ

Usemanly からの回答

Hi there,

I’m genuinely sorry reading this. Ordering well before Christmas and then receiving the wrong items in mid January would be incredibly frustrating, especially when you have confirmation of what you purchased and it doesn’t match what arrived. I completely understand why you’re upset.

If you ordered the acne pack and instead received samples, that is not acceptable. We need to properly review your order confirmation and resolve this without any further run around. If we’ve made a mistake, we will fix it straight away, whether that means sending the correct pack urgently or issuing a full refund.

I’m also sorry this has escalated to the point of reporting us to consumer affairs. That tells me we haven’t handled this well enough so far, and that’s on us.

Please send through your order number so I can personally look into it and make sure this is sorted properly and quickly.

Callum,
Founder, Manly

5つ星のうち2の評価

The product is great but I want to…

The product is great but I want to cancel my subscription and I would like a refund as money was taken out of my PayPal and order has not been delivered yet. There is no contact number on your website and there is no way of cancelling my subscription on your website and your customer service is ordinary or lacks contact with the customer.

2026年1月30日
自発的なレビュー
Usemanly ロゴ

Usemanly からの回答

Hi Carmel,

I’m really sorry to read this. I completely understand how frustrating it would be to see money taken from your PayPal, not have the order yet, and then feel like you can’t easily get hold of someone. That’s not the experience we want anyone to have.

Your subscription has now been cancelled and no further charges will be processed. We’ve also organised a full refund for the most recent order.

We take your feedback seriously, especially around communication and how easy it is to manage or cancel. We clearly need to do better there, and that’s on us.

I’m genuinely sorry for the stress this caused and appreciate you bringing it to our attention.

Callum,
Founder, Manly

5つ星のうち5の評価

Perfect product for our 11 year old.

These products have been great for our 11-year-old son. They last really well, so we needed to extend the time between subscriptions, and Manly responded quickly and adjusted it straight away. Amazing customer service. Bonus that he’s stopped using my expensive products and loves having his own! Smells great too!

2026年1月17日
自発的なレビュー
5つ星のうち5の評価

Easy to use website

Easy to use website. Products are outstanding( great smell). Customer service was very helpful and kept me in the loop about my order. Will definitely order again.

2026年1月9日
自発的なレビュー
5つ星のうち5の評価

Excellent product

My son has been using the product for almost a year and loves the products and it smells great. Customer service is great.

2026年1月20日
自発的なレビュー
5つ星のうち5の評価

Manly products are brilliant

Manly products are brilliant, my husband, my self & my grand son all love the fragrance plus the natural ingredients & are using the shampoo, conditioner on a daily basis.
We have used them now for 6 months or more.
The service has also been quick, responsive & anything dealt with effectively.
Very happy to recommend & continue using daily.

2026年1月19日
自発的なレビュー
5つ星のうち5の評価

Use Manly has great products and…

Use Manly has great products and excellent customer service. I bought the pack for my son for his birthday and at first he was really disappointed because he said he didn’t like this type of gift…but once he used the products his opinion changed. He particularly loves the shampoo and conditioner. I had a small problem around the purchase and received amazing customer service with great communication. Highly recommend these products

2026年1月18日
自発的なレビュー
5つ星のうち5の評価

Product is excellent

Product is excellent, delivery was also quick no fuss. Impressed with the communication very easy to deal with. Gaining acceptance from 2 autistic grandchildren was the challenge. It has taken months for full use of the products

2025年8月15日
自発的なレビュー
5つ星のうち4の評価

Multiple Items ordered

Ordered 2 body wash, 2 head scrubbers, 1 body scrubber, and 2 deodorant sticks. Delivery was slower than expected, but it was ordered over the Christmas/New Year holidays. When everything arrived, one of the body wash caps had broken (either in packing or in transit), so I took photos and notified the company via email (which responded within a day and has committed to sending out a replacement). Body wash smells excellent, and foams up very nicely. Head scrubber works very well (and I recommend it!). Body scrubber was ok, though I would prefer something a bit more abrasive to remove dead skin better (personal preference). Deodorant sticks smell good (slightly citrus but not overpowering), but are very solid (and a bit difficult to apply as a result - would probably be best immediately after a shower, before you've dried off, I think).

Overall, happy with the customer service, and pretty happy with the products.

2026年1月8日
自発的なレビュー
5つ星のうち5の評価

Happy with this purchase

I ordered some products for my son just before Christmas as I had seen an ad on my socials. Considering the time of year, my parcel arrived within a decent time frame. It was packed well. He decided to try it the other day and actually doesn’t mind the smell and said it works good with getting rid of his body odors

2025年12月24日
自発的なレビュー
5つ星のうち1の評価

I was charged after 14 days..

I was charged after 14 days... not 1 month... I emailed to question it and all I received was a cancellation notice... no actual response... so disappointed!!! Do not join the subscription... it's a scam!!!... I've been charged 3 times in 6 weeks... .
I emailed to try and sort it out... no response, just a cancellation notice! , without explanation..
I am beyond disappointed!!

2026年1月12日
自発的なレビュー

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