Usemanly レビュー 311

Usemanly からの回答

2026年2月21日

Hi Anita,

This was such a fantastic review to read, thank you. Hearing that it’s no longer a battle to get him in the shower is a huge win. That alone makes us smile.

We’re so glad he’s loving the body wash, shampoo and conditioner, especially the scents. When teens actually want to use the products every day, that tells us we’re on the right track.

And thank you for the kind words about our customer service as well. We’re a small team and we genuinely care about helping families however we can, so it means a lot that you felt that support.

We really appreciate you backing us and sharing your experience.

Callum,
Founder, Manly

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2026年2月21日

Hi Sally,

Thank you for such an honest and balanced review. We’re so glad you’re loving the quality and smell, and that your teen is actually motivated to use the products. That’s a huge win in any household.

I’m sorry the delivery ran a bit late over the Christmas rush. That time of year can get hectic, but we know that doesn’t make the wait any less frustrating. We appreciate your patience.

Thanks as well for the feedback on the marketing emails. That’s helpful for us to hear and we’ll definitely take it on board as we continue improving the overall experience.

It means a lot that you can’t fault the products themselves. We really appreciate your support.

Callum,
Founder, Manly

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2026年2月21日

Hi Greg,

We absolutely loved reading this, thank you. Hearing that the range is working so well for your hair and body at 57 is fantastic. Manly has never really been about age, it’s about feeling fresh and confident at any stage of life.

We hear that a lot actually, people saying they wish it was around when they were teenagers. That’s exactly the problem we originally set out to solve.

It’s great to know you’re getting that all day fresh feeling and comfort. That’s what we aim for every single time.

Thanks so much for your support.

Callum,
Founder, Manly

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2026年2月21日

Hi Michelle,

Thank you for being so honest with this. I really appreciate you sharing both the positives and the frustration. I’m glad the body wash, shampoo and conditioner are working well, but I completely understand the deodorant not holding up for an apprentice builder would be disappointing. Long days, physical work and heat are a tough test for any natural deodorant.

Our formula is designed to be effective without harsh aluminium based ingredients, but for very heavy sweating it may need reapplication during the day. Some customers in similar jobs find applying to completely dry underarms and doing a quick top up midday helps a lot.

That said, every body is different and if it’s not cutting it for him, I understand you wanting something stronger that lasts all day. If you’d like, reach out to us directly and we can chat through options or see how we can help further.

We genuinely appreciate you giving us a go and for sticking with the range.

Callum,
Founder, Manly

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2026年2月21日

Hi Juliana,

We really loved reading this, thank you for sharing it. Teenage boys can definitely be particular, especially when they start caring more about their hair and appearance, so that is a big win.

Hearing that he actually told you he loves the new products says everything. When someone fussy gives their approval, we know we’ve done something right.

We’re so glad you’re quietly thrilled. That’s exactly the kind of result we hope for in families.

Thanks so much for your support.

Callum,
Founder, Manly

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2026年2月22日

Hi Raesie,

Thank you so much for this lovely review. We’re so glad it arrived in time for Christmas and that your 20 year old grandson is loving the product. That makes it such a worthwhile gift.

I also really appreciate you mentioning the subscription mix up. It can be easy to click the wrong option at checkout, so I’m glad our team was able to sort it quickly and change it to a once off purchase for you. That’s exactly how it should be handled.

It means a lot that you’d be happy to purchase again as a gift. Thank you for your support and for trusting us with something special for your grandson.

Callum,
Founder, Manly

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2026年2月22日

Hi Lorraine,

This made us smile, thank you for sharing it. Buying four sets for your grandsons is such a thoughtful Christmas gift, and the fact that they’re now washing their hair without being told is a massive win.

We’re especially glad they’re loving the massaging brush as well. It’s a small addition, but it really does make the whole routine more enjoyable.

It means a lot that you’ll be coming back for more when needed. Thank you for supporting us and trusting Manly with your grandsons.

Callum,
Founder, Manly

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2026年2月22日

Hi Sarah,

Thank you so much for this. We really appreciate you highlighting the service and customer relations as well as the product itself. That means a great deal to our whole team.

Buying online should feel straightforward and positive, not stressful, so it’s wonderful to hear you found us easy and pleasant to deal with.

Thanks again for your support and for taking the time to share your experience.

Callum,
Founder, Manly

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2026年2月22日

Hi there,

Thank you for sharing this. We completely understand the “teenage bedroom” situation, so hearing that there’s been such a noticeable difference is fantastic. That’s exactly the kind of real world result we hope for.

It’s also refreshing to hear you were a bit skeptical at first. We know there are plenty of bold claims out there, so when someone genuinely sees a change, that means a lot to us.

We’re really glad it’s made such a positive difference in your home. Thank you for your support.

Callum,
Founder, Manly

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2026年2月22日

Hi Lynne,

We absolutely love reading this, thank you. If it’s giving your son a great reason to shower, that’s already a huge win in our books.

We’re so glad you’re loving the smell and that it’s such an improvement on what you used to have to put up with. Those teen years can definitely bring some strong challenges.

Thanks so much for sharing your experience and for supporting us.

Callum,
Founder, Manly

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2026年2月22日

Hi there,

Thank you so much for sharing this. We’re so glad to hear your teenager loves the products and that you’ve seen such a positive difference with dandruff and acne. That’s exactly what we hope for, real results and a scent they actually enjoy using.

I’m really sorry about the three week delivery delay. That’s longer than it should have been, and we completely understand hoping the next order arrives much faster. We’re continually improving our fulfilment times, especially after busy periods, so your feedback is genuinely appreciated.

It means a lot that you’d still highly recommend us. Thank you for your support and for sticking with us.

Callum,
Founder, Manly

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2026年2月22日

Hi Rachel,

We love this so much, thank you for sharing it. The fact that your son actually requested the full Manly pack for Christmas after getting it for his birthday is the ultimate compliment.

And as a Mum, having no smelly boys in the home is definitely a win win. That’s exactly the kind of outcome we hoped for when we created the range.

It means a lot that both of you are happy with it. Thank you for your continued support.

Callum,
Founder, Manly

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2026年2月22日

Hi Nadegda,

Thank you so much for sharing this. We’re really glad you felt kept up to date throughout the delivery process. Clear communication is important to us, especially when you’re ordering gifts.

It’s even better to hear your family members and friends loved their gifts. That kind of feedback means a lot, particularly when you’ve chosen something for other people.

We truly appreciate your support and hope we can help again in the future.

Callum,
Founder, Manly

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2026年2月22日 に更新

Hi Alan,

Thank you so much for sharing this. We’re really glad you found the ordering process easy and that everything arrived promptly. That’s exactly how it should be.

It’s lovely to hear they made ideal gifts for your grandkids. There’s nothing better than finding something they genuinely enjoy and will actually use.

We truly appreciate your support.

Callum,
Founder, Manly

Usemanly からの回答

2026年2月22日

Hi Trina,

Thank you so much for sharing this. We’re really glad you found it easy to order and that the bundles worked well for your sons.

It’s great to hear the fragrance hit the right balance. Fresh but not overpowering is exactly what we aim for. And we love that the boys are enjoying the scalp massager too. It’s a small addition that really makes the routine more enjoyable.

We truly appreciate your support and for choosing Manly for your family.

Callum,
Founder, Manly

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2026年2月22日

Hi Karen,

Thank you so much for sharing this. We’re really glad the delivery was quick within Sydney and that it arrived in time as a Christmas gift.

It’s even better to hear your son is loving the products. That’s the best kind of outcome when you’re buying something as a gift.

We truly appreciate your support and hope it continues to be a favourite in your home.

Callum,
Founder, Manly

Usemanly からの回答

2026年2月21日

Hi Corrina,

Thank you so much for sharing this. We’re really glad your son is loving the deodorant and that the solid consistency has been a win. That’s exactly why we designed it that way, less mess, no residue on clothes, and easy to use.

I’m sorry it took longer than expected to arrive. While we’re grateful the products are popular, that shouldn’t mean you’re left waiting without clarity. We’re constantly working on improving fulfilment times, especially during busy periods.

We truly appreciate your patience and your support.

Callum,
Founder, Manly

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2026年2月22日

Hi Joanne,

This is so good to hear. When teenage boys are happily using the products and Mum is sneaking a try as well, we know we’re onto something.

Soft, shiny, clean hair without that heavy build up is exactly what we aim for. And the fact you’ve noticed the difference yourself makes it even better.

Thanks so much for sharing and for having Manly in your home.

Callum,
Founder, Manly

Usemanly からの回答

2026年2月22日 に更新

Hi Edwina,

I’m really sorry reading this. Ordering before Christmas and then having to chase us just to confirm it was processed would have been incredibly frustrating. You shouldn’t have been left in the dark like that.

I also understand how confusing it can feel if it wasn’t clear whether you were making a one off purchase or starting a subscription. That lack of clarity and the difficulty cancelling is on us. The early morning emails are automated system sends, but I completely appreciate how impersonal and irritating that can feel.

Your subscription has now been cancelled and no further charges will be processed.

While I’m glad the products themselves were fine once they arrived, the overall experience clearly fell short and that’s something we need to improve. Thank you for being honest about it.

Callum,
Founder, Manly

Usemanly からの回答

2026年2月22日

Hi Jo-Anne,

Thank you so much for sharing this. We love that you’re helping your 11 year old start a simple, no fuss routine early. Building those habits now makes such a difference later on.

We’re really glad the scent hits that “manly” note without being overpowering. That balance was important to us from the beginning. And we completely understand wanting a deodorant without aluminium. Creating an option that parents feel confident about was a big part of why we developed it the way we did.

We truly appreciate you choosing Manly and taking the time to leave a review.

Callum,
Founder, Manly