Vanarama ロゎ
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Vanarama レビュヌ 8,363

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TrustScore 5段階評䟡の4.5

4.6

カヌ リヌス業
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レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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5぀星のうち5の評䟡

Excellent Customer Service, treated as an individual. Great listening skills and the knowledge of each person I spoke was outstanding. The ordering process was easy, the guys take responsibility if... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

This will be my second lease car with Vanarama and each time the agent has been exceptionally helpful and knowledgeable. Godfrey was extremely professional and made the whole process incredibly easy a... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

The service I've received from Ian has been exemplary and it's been a real pleasure getting our first van from Vanarama. I called rather than use the website, simply because I didn't know what I reall... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Ben Haghi and Muheed Ali have been super helpful in helping me make my mind up about my new lease contract. I’ve leased with Vanarama for nearly three years now and, was initially a bit apprehensive... もっず芋る

䌁業が回答したした

䌁業情報

  1. カヌ リヌス業
  2. 自動車販売店

さたざたな倖郚゜ヌスから提䟛された情報

Multi award winning Van and Car leasing broker. Sponsors of The Vanarama National League

連絡先

4.6

優良

TrustScore 5段階評䟡の4.5

8363件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

Trustpilot では、本物の人間によるコンテンツに重きを眮いおいたす。ただし、この䌁業は返信原皿の䜜成に圹立぀ AI 支揎ツヌルにもアクセスするこずができたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Easy and really friendly staff and


Easy and really friendly staff and knowledgeable about the products and very quick service.
Hannah was very friendly and an excellent asset to the company.

2026幎3月26日
Vanarama ロゎ

Vanarama からの回答

Hi, we're happy to hear that you found our staff friendly and knowledgeable, and that you experienced quick service. We appreciate your positive feedback and are glad you enjoyed your experience.

5぀星のうち5の評䟡

So far so good

My application hasn't finished yet but so far it's been so easy and a smooth process.
Very straight forward process with no hidden horrors so far!

2026幎3月22日
Vanarama ロゎ

Vanarama からの回答

Hi, we're happy to hear that the application process has been easy and smooth so far. We appreciate your feedback and are glad the process has been straightforward for you.

5぀星のうち4の評䟡

Nissan primostar

Very good service overall, only negatives wasn’t told first van quote was a stock vehicle. When placing an order no vans available so had to change to another slightly more expensive van
.

2026幎3月19日
Vanarama ロゎ

Vanarama からの回答

Hi, we appreciate your feedback. We're glad the service was good overall. We regret you weren't informed the initial quote was for a stock vehicle and that you had to change to a more expensive van due to availability. We'll review our communication process.

5぀星のうち5の評䟡

Exemplary service

The service I've received from Ian has been exemplary and it's been a real pleasure getting our first van from Vanarama. I called rather than use the website, simply because I didn't know what I really wanted and I prefer talking with humans. There was no real wait to speak to someone and no nightmare call centre. Just straight forward friendly advice and help and within 24 hours everything's sorted. Happy days!

2026幎3月20日
Vanarama ロゎ

Vanarama からの回答

Hi, we're happy to hear that you had such a positive experience getting your first van. It's great to know that the service you received was exemplary and that you appreciated the straightforward, friendly advice. Thank you for sharing your feedback.

5぀星のうち5の評䟡

5 star service

Fantastic communication from all of the team at Vanarama, especially Shabs who mainly dealt with myself. No pressure on selling to yourself, with the best deal possible that they could find for you. Excellent service.

2026幎3月17日
Vanarama ロゎ

Vanarama からの回答

Hi, we're happy to hear that you had such a positive experience. It's great to know that you were impressed with our team's communication and the service you received. Thank you for your kind words.

5぀星のうち5の評䟡

Excellent Service

Fast and very efficient.

2026幎3月18日
Vanarama ロゎ

Vanarama からの回答

Hi, we're happy to hear that you found our service fast and efficient. Thank you for your positive feedback; we appreciate it greatly.

5぀星のうち5の評䟡

Straight forward return of previous


Straight forward return of previous contract hire vehicle and ordering of new vehicle.

2026幎3月17日
Vanarama ロゎ

Vanarama からの回答

Good afternoon, we're glad you found the return and order process straightforward. It's great to know that your experience was a positive one. Thank you for your feedback.
Peter

5぀星のうち5の評䟡

Very helpful staff on the phone

Very helpful staff on the phone, Brendan was super helpful

2026幎3月15日
Vanarama ロゎ

Vanarama からの回答

Good afternoon, we're happy to hear that our staff were helpful. Thank you for taking the time to share your positive experience with us.
Peter

5぀星のうち5の評䟡

Slick

Slick, professional, helpful in supporting throughout the process.

2026幎3月12日
Vanarama ロゎ

Vanarama からの回答

Good afternoon,we are happy to hear that our support was helpful and professional throughout the process. Thank you for your positive feedback.
Peter

5぀星のうち5の評䟡

Excellent service and polite helpful


Excellent service and polite helpful staff and smooth transaction

2026幎3月12日
Vanarama ロゎ

Vanarama からの回答

Good afternoon, we're glad you enjoyed your experience. Thank you for your positive feedback regarding our helpful staff and smooth transaction.
Peter

5぀星のうち1の評䟡

Absolutely useless service

Absolutely useless service, I ordered a van as they said maximum 5 weeks delivery. Finance got accepted, vehicle registration assigned to me and contract was sent for me to sign, whilst reading the contract I noticed VW were offering servicing, tyres and maintenance package for £32 a month compared to the £80 a month that Vanarama were quoting. I called and spoke with Estella who is meant to be dealing with my application who advised she would get the contract amended and resent for me to sign to arrange delivery of the van. That was 3 weeks ago still no contract, no update from them, I call and ask for updates to be told VW systems are down which is nonsense because I’ve spoken with VW leasing directly. They don’t return callbacks promised, complaint logged with Peter who again doesn’t follow up with any updates or even attempt to resolve the issues. What I don’t understand is if they can’t get their act together to get this issue sorted to arrange delivery of the van why chase my sale in the first place!

2026幎3月13日
自発的なレビュヌ
Vanarama ロゎ

Vanarama からの回答

Good afternoon Gary, We appreciate you bringing this to our attention. We're sorry to hear about the issues you've experienced with the contract, communication, and the service package. As we have previously stated we are updating you when we have information and the main issue has been with the funder and their system issues. Hopefully we will resolve the issues with them shortly.
Regards
Peter

5぀星のうち3の評䟡

The price given is provisional

The price you get told will probably be changed, Vanarama should say 'provisional' price. The connection between Vanarama and the actual leasing company is patchy, in my case VW, the leasing company sets the prices and their and Vanarama's systems do not sync perfectly. Vanarama repeatedly quoted prices that were out of date. Their automated email system always seems to be one step behind and you have to keep phoning back.

2026幎3月12日
Vanarama ロゎ

Vanarama からの回答

Good afternoon,
With most funders unfortunately the can change up until full approval. In recent weeks there has been fluctuations in prices at very short notice. I am sorry if this wasn't made clear to you during the process and if you haven't been updated sufficiently. I will pass on your comments.
Kind regards
Peter

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