Vanarama ロゎ
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Vanarama レビュヌ 8,366

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TrustScore 5段階評䟡の4.5

4.6

カヌ リヌス業
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5぀星のうち5の評䟡

Excellent Customer Service, treated as an individual. Great listening skills and the knowledge of each person I spoke was outstanding. The ordering process was easy, the guys take responsibility if... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Excellent service as always. Just ordered my 3rd van from vanarama the process was very smooth and quick. Brilliant prices for the van needed would definitely use vanarama again🚚🚚

5぀星のうち5の評䟡

This will be my second lease car with Vanarama and each time the agent has been exceptionally helpful and knowledgeable. Godfrey was extremely professional and made the whole process incredibly easy a... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

The service I've received from Ian has been exemplary and it's been a real pleasure getting our first van from Vanarama. I called rather than use the website, simply because I didn't know what I reall... もっず芋る

䌁業が回答したした

䌁業情報

  1. カヌ リヌス業
  2. 自動車販売店

さたざたな倖郚゜ヌスから提䟛された情報

Multi award winning Van and Car leasing broker. Sponsors of The Vanarama National League

連絡先

4.6

優良

TrustScore 5段階評䟡の4.5

8366件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

Trustpilot では、本物の人間によるコンテンツに重きを眮いおいたす。ただし、この䌁業は返信原皿の䜜成に圹立぀ AI 支揎ツヌルにもアクセスするこずができたす。

この䌁業のTrustpilot 利甚方法

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5぀星のうち5の評䟡

Excellent company

Excellent company - efficient, friendly staff and prompt with returning calls, emails etc. Would highly recommend.

2026幎1月12日
Vanarama ロゎ

Vanarama からの回答

Good afternoon, we're happy to hear that you enjoyed your experience with our efficient and friendly team. We appreciate your recommendation and thank you for your positive feedback.
Regards
Peter

5぀星のうち1の評䟡

⛔⛔⛔Leased a van which unfortunately


⛔⛔⛔Leased a van which unfortunately broke down. Vanarama offered no help, no courtesy vehicle, no refund . The van has been off the road for nearly 3 months with no signs of being fixed. They are still taking payments. I now have had to buy a new van to keep my business running. So now paying for 2 vans. Stay away from this company ⛔⛔⛔ if the vehicle fails, you are on your own

2025幎11月16日
自発的なレビュヌ
Vanarama ロゎ

Vanarama からの回答

Good afternoon, we're very sorry to hear about the issues you've experienced with the van. However we are leasing brokers and at the outset of the lease you declined our maintenance plan and chose to self-maintain. This means that our ability to help you is limited. The fact that the vehicle has still not been repaired is a matter for the repairing garage and/or the manufacturer. As a self-maintained vehicle you should approach the garage for a courtesy vehicle. As the broker and not the funder we are also unable to offer a refund as the payments for your vehicle are not made to us but are paid to the leasing company. We have explained this to you in some detail following your complaints to us directly.

Regards

Peter

5぀星のうち5の評䟡

Really fast & professional

Really fast, professional service.

2026幎2月2日
Vanarama ロゎ

Vanarama からの回答

Good afternoon, we're happy to hear that you found our service fast and professional. Thank you for your positive feedback; we appreciate it.

5぀星のうち5の評䟡

Personal thank you

I would like to say a personal thanks to Shab in customer service. He went above and beyond for me and was super sensitive regarding my recent bereavement. Professional throughout my contact with him. Looking forward to the delivery of my new Jaicoo 5.

2026幎2月4日
Vanarama ロゎ

Vanarama からの回答

Good afternoon, We appreciate your kind words. It means a lot to us that someone from our team could provide support during a difficult time. We are grateful for your feedback and hope you enjoy your new vehicle.

5぀星のうち5の評䟡

Fantastic Service

I placed an order for a van late 2025. The service offered by jamie.fitzgerald-beagley was exceptional.

During the initial sales call, Jamie proposed a number of different solutions to meet the needs of my business. Advising on specific lenders and matching my business requirements to a suitable vehicle.

Unfortunately after placing an order, my vehicle was delayed a build date. This is where Vanarama really put the work in. I received an initial call in relation to the delay and if the time frame would cause me any complications (it would have). After my feedback, Jamie put together a new solution and Vanarama negotiated a fantastic package for a new van.

The van has now been delivered and I'm confused by some other reviews. Its brand new, with a 75 reg and minimal delivery mileage (which has been recorded). The van is spotless and perfect for my needs.

Thank you Jamie and the wider team (Elliot Murphy).

It's been a smooth ride and I'm very happy.

2026幎2月2日
自発的なレビュヌ
Vanarama ロゎ

Vanarama からの回答

Good morning Mike, we really appreciate your positive feedback. We are so glad that the solutions offered met your business needs and that we could negotiate a great package despite the initial delay. It's great to hear you're happy with your new van. Many thanks.

5぀星のうち5の評䟡

1st class service

Kwame was Very professional & helpful
He made the process of leasing a new vehicle easy & stress free.

2026幎2月2日
Vanarama ロゎ

Vanarama からの回答

Good morning Mark, we're happy to hear that the leasing process was easy and stress-free. We appreciate your positive feedback and are glad that our team was helpful and professional. Many thanks.

5぀星のうち5の評䟡

You were fast,efficient and courteous.

You were fast, efficient and very courteous. Please congratulate the whole team.

2026幎2月2日
Vanarama ロゎ

Vanarama からの回答

Good morning, we're happy to hear that you had a wonderful experience with our team. We appreciate your kind words and will share them with teh team. Many thanks.

5぀星のうち5の評䟡

Van Purchase

Excellent communication and the process was made very easy

2026幎2月2日
Vanarama ロゎ

Vanarama からの回答

Morning Neil, we're happy to hear that our communication made the process easy for you. Thank you for your positive feedback; we appreciate it. Many thanks.

5぀星のうち5の評䟡

John Proctor

Shihabul talked me through the process explaining each step throughly in a very professional and friendly way, making sure i understood and agreed with each step.

2026幎1月28日
Vanarama ロゎ

Vanarama からの回答

Good morning John, we're happy to hear that the process was thoroughly explained to you in a professional and friendly way. We appreciate you taking the time to share your positive experience with us. Thanks

5぀星のうち1の評䟡

Disappointed with Vanarama

We have used Vanarama before and everything seemed to be going smoothly, but I have just had a phone call to say that all of a sudden they can not source the van ordered at the price we ordered it, even though all the paperwork etc was completed for the lease.
VERY disappointed.

2026幎1月26日
Vanarama ロゎ

Vanarama からの回答

Good morning, thank you for taking the time to leave feedback.

We are sorry to hear of the issues you had with your order. We apologise for any inconvenience caused but unfortunately the change to a factory order was due to circumstances beyond our control.

Regards

Peter

5぀星のうち5の評䟡

Excellent and promt communication!

Excellent and promt communication!
Very accurate descriptions and follow up information

2026幎1月27日
Vanarama ロゎ

Vanarama からの回答

Good morning, We appreciate you taking the time to share your feedback! We are happy to hear that you were satisfied with our clear communication and accurate details.Many thanks.

5぀星のうち5の評䟡

Very helpfull

Very helpfull, quick, polite

2026幎1月26日
Vanarama ロゎ

Vanarama からの回答

Hi Richard, We are happy to hear that our assistance was helpful, quick, and polite for you. We appreciate your feedback. Many thanks

5぀星のうち5の評䟡

A very positive experience

So easy to navigate the site. Amazing customer service throughout the process.
Explanations were concise and in 'laymans' language! A very positive experience
Many thanks to all

2026幎1月26日
Vanarama ロゎ

Vanarama からの回答

Hi Alison, We're happy to hear that you found the site easy to navigate and that you received amazing customer service. We appreciate your positive feedback regarding the clear explanations provided. Many thanks.

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