Excellent Customer Service, treated as an individual. Great listening skills and the knowledge of each person I spoke was outstanding. The ordering process was easy, the guys take responsibility if... ãã£ãšèŠã
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This will be my second lease car with Vanarama and each time the agent has been exceptionally helpful and knowledgeable. Godfrey was extremely professional and made the whole process incredibly easy a... ãã£ãšèŠã
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The service I've received from Ian has been exemplary and it's been a real pleasure getting our first van from Vanarama. I called rather than use the website, simply because I didn't know what I reall... ãã£ãšèŠã
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Ben Haghi and Muheed Ali have been super helpful in helping me make my mind up about my new lease contract. Iâve leased with Vanarama for nearly three years now and, was initially a bit apprehensive... ãã£ãšèŠã
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Multi award winning Van and Car leasing broker. Sponsors of The Vanarama National League
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Mark Road, HP2 7BW, è±åœ
- www.vanarama.com
4.6
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8363件ã®ã¬ãã¥ãŒ
Trustpilot ã§ã¯ãæ¬ç©ã®äººéã«ããã³ã³ãã³ãã«éãã眮ããŠããŸãããã ãããã®äŒæ¥ã¯è¿ä¿¡åçš¿ã®äœæã«åœ¹ç«ã€ AI æ¯æŽããŒã«ã«ãã¢ã¯ã»ã¹ããããšãã§ããŸãã
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Staff were really helpful
Staff were really helpful, polite when choosing and going through application forms for my new car.
2026幎2æ16æ¥
Vanarama ããã®åç
Good morning, we're happy to hear that our staff were helpful and polite while you were choosing your new car and completing the application forms. Thank you for your feedback.
Regards
Peter
Vanarama ããã®åç
Good morning Laura, we're happy to hear that our clear communication was helpful, and you received a great deal. Thank you for your positive feedback.
Regards
Peter
Vanarama ããã®åç
Morning Sam, we're happy to hear that you found what you needed effortlessly. It is great to know that our customer service was helpful to you. Thank you.
Peter
This is my 2nd car with Vanarama andâŠ
This is my 2nd car with Vanarama and the friendly officiant service has made it a pleasure and very easy
2026幎2æ16æ¥
Vanarama ããã®åç
Morning Harry, we're happy to hear that our service made getting your second car a pleasure and very easy. Thank you for your continued trust and positive feedback.
Peter
Vanarama ããã®åç
Many thanks for your reveiw.
Peter
Vanarama ããã®åç
Good evening, we're happy to hear that you found our process honest and reliable. Thank you for your positive feedback; we appreciate it.
Peter
Excellent service
2026幎2æ9æ¥
Vanarama ããã®åç
Good morning Simon, thank you for taking the time to leave feedback.
We are happy to hear the service you've received is excellent and hope to continue providing this.
Kind regards,
Lauren
Highly Recommend Vanarama
Weâve just taken delivery of our third vehicle with Vanarama, and as always, the service has been excellent. Godfrey was fantastic... professional, helpful, and genuinely lovely to deal with throughout the process. He made everything smooth and straightforward. I wouldnât hesitate to recommend Vanarama to anyone looking for a hassle free experience.
2026幎2æ11æ¥
Vanarama ããã®åç
Good morning Katie,
We are thrilled to hear you have had such a positive experience with us and really appreciate you as a loyal customer.
Thank you for your kind words regarding Godfrey, I will be sure to pass the feedback on to management!
Kind regards,
Lauren
Vanarama ããã®åç
Good afternoon Richard, thank you for taking the time to leave feedback.
We are glad you found our process easy and hope to continue providing a great service.
Thanks,
Lauren
Really good communication with Will toâŠ
Really good communication with Will to get things moving. Just waiting on arrival of new van.
2026幎2æ9æ¥
Vanarama ããã®åç
Good afternoon William, thank you for taking the time to leave feedback.
We appreciate your kind words regarding your Account Manager, Will, and have passed on the feedback to management!
I hope you enjoy your new vehicle.
Kind regards,
Lauren
Great Service!
VEry helpful, fast and friendly service. Helped me with exactly what I was looking for at the best rate available.
2026幎2æ7æ¥
Vanarama ããã®åç
Good afternoon,
We're happy to hear that you found our service helpful, fast, and friendly! We appreciate your feedback and are glad we could assist you in finding exactly what you were looking for at a great rate.
Kind regards,
Lauren
Very helpful and friendly
Very helpful and friendly. Iâm on my 2nd van now. Very pleased ððœ
2026幎2æ9æ¥
Vanarama ããã®åç
Good afternoon Thomas, thank you for taking the time to leave feedback.
We are thrilled to have you as a returning customer and appreciate your kind words regarding the team.
Kind regards,
Lauren
Excellent communication with VanaramaâŠ
Excellent communication with Vanarama agents through phone calls,texts and emails. The procedure was fast and straightforward.
2026幎2æ5æ¥
Vanarama ããã®åç
Good afternoon Albert, thank you for taking the time to leave feedback.
We are thrilled to hear the team have provided excellent communication and appreciate you taking the time to leave such a positive review.
Kind regards,
Lauren
Website is easy to explore
Website is easy to explore, prices are competitive and customer service is great.
2026幎2æ4æ¥
Vanarama ããã®åç
Good afternoon Tracey, thank you for taking the time to leave feedback.
We are happy to hear you found our website easy to navigate and appreciate your kind words regarding the customer service you received,
I hope you enjoy your new vehicle!
Kind regards,
Lauren
Vanarama ããã®åç
Good afternoon Tina, thank you for taking the time to leave feedback.
We appreciate you taking time to leave a positive review!
Kind regards,
Lauren
Vanarama ããã®åç
Good afternoon William,
Thank you for your positive feedback, we're glad you enjoyed your experience with us!
Kind regards,
Lauren
Quick and efficient
Very quick, efficient and all sorted within just 2 business hours. Very friendly sales advisor. Our 2nd car with Vanerama and very efficient on both occasions
2026幎2æ6æ¥
Vanarama ããã®åç
Good afternoon, we're happy that everything was quick and efficient, and that you found our advisor friendly. We appreciate you choosing us again and are glad you've had efficient experiences with us.
Peter
Excellent company
Excellent company - efficient, friendly staff and prompt with returning calls, emails etc. Would highly recommend.
2026幎1æ12æ¥
Vanarama ããã®åç
Good afternoon, we're happy to hear that you enjoyed your experience with our efficient and friendly team. We appreciate your recommendation and thank you for your positive feedback.
Regards
Peter
âïžâïžâïžLeased a van which unfortunatelyâŠ
âïžâïžâïžLeased a van which unfortunately broke down. Vanarama offered no help, no courtesy vehicle, no refund . The van has been off the road for nearly 3 months with no signs of being fixed. They are still taking payments. I now have had to buy a new van to keep my business running. So now paying for 2 vans. Stay away from this company âïžâïžâïž if the vehicle fails, you are on your own
2025幎11æ16æ¥
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Vanarama ããã®åç
Good afternoon, we're very sorry to hear about the issues you've experienced with the van. However we are leasing brokers and at the outset of the lease you declined our maintenance plan and chose to self-maintain. This means that our ability to help you is limited. The fact that the vehicle has still not been repaired is a matter for the repairing garage and/or the manufacturer. As a self-maintained vehicle you should approach the garage for a courtesy vehicle. As the broker and not the funder we are also unable to offer a refund as the payments for your vehicle are not made to us but are paid to the leasing company. We have explained this to you in some detail following your complaints to us directly.
Regards
Peter
Vanarama ããã®åç
Good afternoon, we're happy to hear that you found our service fast and professional. Thank you for your positive feedback; we appreciate it.
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