Lots of good reveiws. Unfortunately I ordered the starmix pixl8000 pods, the taste was not right,infact the taste was disgusting, possibly another liquid in the pod. Review edited, company contacted m... もっと見る
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** Updated review** After waiting since the 29th of April for my delivery, I was finally contacted by Josh, who explained that my order had been lost in transit. As the product I ordered has been... もっと見る
Very fast despatch and free delivery. Great range of products at great prices. Easy to write a good review under those circumstances, so what about when things go wrong? Well I can't fault their... もっと見る
I've ordered twice within a week they're that good. Prices are better than everyone and the product range blows competitors out of the water. The most amazing thing is delivery speed, honestly there i... もっと見る
企業が回答しました
企業情報
当該企業による記述
Vapourcore launched in 2016 and is one of the largest stockists of e-cigarettes and vape products. We focus on smokers wanting to switch by offering the latest in disposable vapes and pod vape kits, which are convenient and easy to use no matter your lifestyle. Our expansive range of vape kits and disposables include our very own ground-breaking CORE PRO disposables alongside big brands like Vapeman, Vuse, Hexa, Elf Bar and Geek Bar. We also sell a carefully curated selection of heat-not-burn and heated tobacco products from IQOS and Ploom, and several best selling brands of nicotine pouch such as Velo and Nordic Spirit.
連絡先
Unit 29, Orbital 25 Business Park, WD18 9DA, Watford, 英国
- cs@vapourcore.com
- www.vapourcore.com
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AMAZING PRODUCTS AT GREAT PRICES
Wanted to use the products and order a number of times before I actually gave a review. A very easy to navigate website with a great depth of products. Excellent customer service when needed and also after care service. The price points are very reasonable and the best I've tried in a long time. Also very prompt delivery and very quick to reply on emails.
I hope this helps any future customers to try this amazing Company.
5 stars easy and will be using from now on.

Vapourcore からの回答
Easy to use website and payment with…
Easy to use website and payment with quick delivery.

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Every time I order it arrives quickly…
Every time I order it arrives quickly and correct. I don't need to go anywhere else.
Thank you and keep up the good work.

Vapourcore からの回答
Great company, great products
Great company, they recently moved but continued to go over and above to ensure my parcel arrived on time….

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Great Service, Great Company
As always, a fantastic service, even in the middle of moving the warehouse, kept me updated, and the goods arrived as promised. A*****

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Great website and Products
Great website and Products. I find the website easy to navigate and ordering easy. I like the kits and juices. Highly recommend

Vapourcore からの回答
Poor customer service
Order delivered on the 17th of August, emailed them as they had sent the wrong product, received email from them on the 19th of August stating they had to check their stock and will get back to me within 48 hours. I’ve sent two emails since and no reply. I’m guessing the “ignore the problem and hopefully it will go away” is the approach this company takes.

Vapourcore からの回答
Order not delivered, extremely poor communication and customer service.
I really don't like giving anyone bad reviews, this is a difficult world and things happen that we may not be aware of. That said I have to call this out as Vapourcore have willingly taken my money and not delivered my order, communication is a wonderful thing and I've asked cs@vapourcore for updates twice now without any response. I ordered a box of Neafs £49.50 on the 18th August. I received an email 21st August informing me of a delay with the order due to a warehouse move, fair enough, though it would probably be better to advise this at point of order instead of taking customers money and waiting 3 days to tell them about the delay. On the 23rd August I sent an email back to ask for a delivery estimate as I was considering going elsewhere for the moment until Vapourcore had their warehouse sorted out. I haven't yet received a response to this email 6 days on.
On 26th August I received an email asking me for a review for my recent purchase?. By now I was a bit despondent given Vapourcore hadn't had the politeness to respond to my email of 23rd August. On 26th August I sent another email suggesting that they might be having a laugh with me or something, and asking them to resolve the issue. End of business day today and still no response. So I'm obliging by their request for a review. Maybe they might respond to this, who knows.
This was my first time using Vapourcore and quite possibly the last, let's see how they might look to resolve things. My guess is that they'll have a raft of excuses to offer and hang their integrity on a 500 point loyalty award to justify what is essentially extremely bad customer service.

Vapourcore からの回答

Vapourcore からの回答
Long dispatch time
6 days after ordering and I've still not received a notification that my items have been dispatched. I've already been in touch with the company and despite having an apology, I still have no notification of dispatch. Very disappointed. This was my first time to use them.

Vapourcore からの回答
Delivered in 2 days free of charge
Delivered in 2 days free of charge
Product quality as expected

Vapourcore からの回答
This company provides an excellent…
This company provides an excellent service. It was easy to order what I wanted and the order was dispatched and received in record time.

Vapourcore からの回答
Excellent very quick delivery I’m so…
Excellent very quick delivery I’m so impressed

Vapourcore からの回答

Vapourcore からの回答
excellent value for money fast delivery…
excellent value for money fast delivery very efficient would recommend

Vapourcore からの回答
I've been a vaper for nearly ten years…
I've been a vaper for nearly ten years now using traditional eliquid vaping devices. A few people said try these new heated tobacco devices that have appeared over the last few years. So I thought I'd give one a go.
I have to say I can only describe the experience of resembling smoking the most cheap & nasty cigarette you can find. Leaves a horrible after taste and smell on you just like smoking. my wife commented I smelt like an ashtray after using this device.
It is very hard to get any decent kind of vapour from this device & when you finally manage to the taste is absolutely vile.
If someone is seriously trying to quit smoking or looking for a less harmful, cleaner alternative I definitely wouldn't recommend a heated tobacco device. Your far better off using a liquid based e vaping device. Which is much cleaner & more pleasant tasting with no horrible after taste or smell on you. Also much better vapour & nicotine hit than these devices. Sadly because I've opened the device & used it I now can't return it for a refund. Might as well have set light to 20 pounds.

Vapourcore からの回答
Excellent service
I have been ordering my HEETS from Vapourcore for more than a year; good pricing and prompt delivery - as well as good aftersales service on the one occasion when I incorrectly ordered! - keeps me coming back

Vapourcore からの回答
Reasonable prices clear advertisement…
Reasonable prices clear advertisement of products and speedy deliveries

Vapourcore からの回答
Always fast delivery
Always fast delivery. Reasonable prices. Been ordering from them for a while and very small number of faulty devices have got through. Received free vapes on first few orders.

Vapourcore からの回答
Always great service
I buy regularly from Vapourcore. Always great choices as I like to try new products and flavours. Prices are good and there are always offers. Delivery is superb! Quick and tracked.

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