Varstechnology レビュー 

I cant believe how this company is allowed to scam you. I know 100% i pay for my fuel, they have pic of me standing next to vehicle but how is that evidence ive asked for drive off video.

Despite all and my ill health i thougjt id pay the amount of 50. There webpage never loads, error always on page wont load portal ive tried other devices. Please guys i dont have cheque unable to send any. This place is disgusting. No way to contaxt them no phone number and no reply. Ive sent several email.

Vars Technology have accused me of driving off without paying for my petrol!
This is utterly ridiculous and a SCAM!
I am the most law abiding citizen and wouldn’t ever be stupid enough to even think about doing something like this!!!!!
I have now had 2 Debt collectors letters asking for £160 and several calls from them .
I have spoken to action fraud , Trading standards and DVLC.
Surely this company can not do this to innocent people !!! I will be taking this further and talking to a solicitor!
This “Drive off” allegedly took place on 2nd July 2025, I received my first letter from DCBL on 15th September 25 demanding £160 immediately
I have asked them for proof of my alleged offence but I know they wouldn’t have it because I am innocent and of course I haven’t received anything from them .
I remember the day of 2/07/225 as I was driving to Aldershot and yes I did drive into the CO-OP PETROL FORECOURT but as it was busy I drove out again, I did not get any petrol at this garage as I was short on time .
They have picked on the wrong person this time !!!!!!

This company is corrupted, been sent a massive fine and potentially court due to them saying I didn’t pay for fuel when I went in and paid ! I don’t know how this company is getting away with doing this to people!!!

They accused me of a drive off. However, I didn't drive off. I had paid on the day via a fuel card which meant I gave the cashier my Car Registration and had proof via the Fuel Card Statement.
Whilst trying to establish what had happened I tried to contact the VARS customer email address.
They took ages to respond. By which point I realised the garage, had put through the wrong fuel. So they were trying to collect the difference.
VARS took so long in responding, that the charge levied had increased. They had no interest in my situation.

I had this unfortunate experience of dealing with this company on and off for a few months.

I received a letter from DCBL wanting £130, with little explanation.

After a 30 minute phone call they stated it was for a drive off (failure to pay for fuel) and I could get the proof from VARS. I paid the fine and placed a complaint in to VARS requesting proof.



Enter their absolutely shocking complaints procedure.

Apparently they only deal with complaints for 30 days, but because I never got their letters this was around 4 months after the incident - side note (I don’t believe they ever sent them, I don’t live at the address but have a royal mail redirect in place which has worked flawlessly for everything for 4 years).



I was told to send proof of ID to get the evidence. I explained my situation of the ID would be in the form of Emirates ID, they said they needed the ID. They then stonewalled me for 2 months before telling me the proof of ID did not meet their requirements - of which they never shared with me. 



I went to the owners of the petrol station and completed a GDPR request to get my information, along with the same for VARS and DCBL. I was given 1 photograph without timestamp, and told there was another photograph of the person inside the store and purchasing goods but didn’t pay for fuel.

I requested video evidence but they couldn’t provide it, they delete cctv after 30 days, despite no payment being made (it took 4 months for me to find out about it) They tried to say GDPR they have no reason to store it, which is a load of rubbish.



Essentially, after some backwards and forwards with the petrol station, with the threat of small claims court (which they tried to scare me out of saying I would have to pay their fee’s if I lost, news flash you can’t claim costs in small claims court) the petrol station eventually refunded me without an admission of wrongdoing

I raised an ICO complaint about VARS, absolute waste of time, I highlighted how they were in the wrong ICO tier paying incorrect fees, and how they breached my GDPR, the ICO basically told me to take them to court if I am unhappy. 



Had to deal with them? Request video evidence which shows the cashier didn’t take a mistake or pocket the money.

Also email your local councilor about the unregulated industry these lowlife are exploiting. I mean £120 in fee’s for £10 of fuel they have no proof wasn’t paid for….



People who work here are the lowest of the low, hoping people will pay and not complain. They’ll move on to the next unregulated thing eventually.

Petrol drive off scam!
On the 20th Of July I paid Cash for my £20.13 Petrol and the 29th of August I got a letter through the door saying I drove off fro £20.13 so I drove to the Petrol station to sort it out and I asked for proof because it sounds ridiculous and they said fine I will contact you Tommorow about the CCTV which they never so I went back again and they said the company giving the fine may which is called VARS TECHNOLOGY may have the CCTV and may not have the CCTV but they wont so I said which one is it? And BP do not have the footage of me committing a crime and delete the footage, I said am I the luckiest guy alive ever? The staff barely know english so it made it really hard to try sort the situation and I said just ring the police and ill wait here and they said no we aint ringing the police on you so I said this is stupid would I not just take a full tank of fuel and not £20.13? Ill ring them myself so I called 101 they sound it sounds ridiculous and a scam and give me BP complaint number which finally got VARS TECHNOLOGY to reply since they were ignoring me and they said we dont have the footage either and these things happen. I have proof of every email and phone call conversation, now on the 29th of September 2025 they sent me another letter so I emailed and they said they somehow have the footage now of the crime so I said okay, well how did you get the footage back and what happened on the footage then? I replied within 10 seconds of the email and still nothing. Contacting 101 again but this time also Citizens Advice!

On 31st July of this year a colleague and I stopped at Heartlands services for fuel and oil. I went through the usual procedure to pay with my fuel card- handed over card, advised teller of pump number, vehicle reg and mileage, signed receipt and left.

Over a month later- by a remarkable coincidence after any CCTV evidence would have been deleted showing the teller's mistake- my colleague got a letter from VARS Technology claiming he hadn't paid for fuel on the day in question, and that the fuel had to be paid along with a £30 recovery charge.

I emailed them to explain. No response. Because the deadline for payment was coming I emailed again and explained that I had paid the amount in full to avoid my colleague's car reg getting blacklisted, but I expected the £30 admin fee to be refunded.

After a week a Trahearne McBride emailed and advised that I'd need written confirmation from the registered keeper of the vehicle so that they could discuss the matter with me. I obtained this.

Finally, after providing the requested permission, Trahearne stated it was my responsibility to check the cashier's work for them, that admin fees were non refundable, and that because the amount was paid the case was closed. He knew damn fine that this would be his reply, but chose to make jump through hoops anyway.

Well he's been told that the case is not closed, and that if the £30 is not refunded by Friday 4th October we're going to court. Scots Law is based on the premise that people act reasonably, and I am quietly confident of proving this in court.

VARS Technology does not exist to target forecourt crime. Because the kind of people who deliberately drive off use fake plates or stolen cars. No, they exist to recoup money from cashiers mistakes. Whilst nobody disputes that fuel must be paid for in spite of any mistake, I think the matter of "Recovery Charges" is one for debate. Especially given that VARS will be charging fuel companies for the use of their technology and will make a decent sum.

This company is a scam. Accused me of driving off without paying for petrol. Asked them for evidence as I had made a card payment. No evidence was given. No links to appeal or phone number given. I went into the petrol station to ask for evidence. They informed me that the previous manager had made a mistake, which had accumulated fees on top. VARS would not accept that. Instead they continued to harass me and soon had DCBL contact me on their behalf. DCBL were no better. I have now been issued a CCJ. It's still ongoing.

Money making company accused me for parking at a petrol station for over six hours as if I have any reason to park at a petrol station for that long spelt my title wrong failed to provide my car actually parked there for that long failed to provide the car make model and colour. I live nowhere near this petrol station for me to even have any reason to park there for that long also asking for bank transfer

I get it, the machine didn't work or something and I've walked off. But that was in July, why have you waited three months to come and get this money saying if I dont pay I'll owe more. I haven't budgeted for such a large amount of money to come out my account this month, it should have been sent back in July when it was first reported.

Got petrol from the spar in Bacup, paid with my card , but I then received a Vars invoice for £20 of fuel ???? I paid it , but is this company a scam

Accidentally drove off from a fuel station and shortly afterwards left the country for a number of of months. Then VArS sent a number of letters of notice to my home. Now trying to pay online but system states no action at this time. Sent a number of e mails to them to try and resolve but they are simply not replying. Where is the customer service? Don’t know what else to do as there is no number to phone. Very frustrating!!! My ref no is EG50000247262.

ASDA Express service stations Shirehampton high street.I went to purchase petrol as normal for last 10 years as was Co-op never have any problem. I went 19.8.2025andpetrol pump didnot click on , tried several times, can't reverse back ,out pup in. Waiting for response from member of staff nothing happened so I went.Today 02.9.2025 I got refused petrol as they said I owned 26pound for petrol from 19.8. , however I has been ther 26.8.and few more times and no refused till today. Deputy Manager have
accused me of driving away without paying for fuel his said probably I maybe forgot. I tried explain to him I never have petrol, pump was broke. Till today they charged me 56 pound for no fuel,lucky I did turned today for petrol otherwise I wouldn't know. He said my letter will come through the post. I paid 56 pound online for nothing. Company called VARS PAYMENTS who Asda use. Need to be reported to Police.

This company are definitely crooks working for ASDA Express service stations.

I purchased fuel and paid for it.
They have accused me of driving away without paying for fuel when I have proof that i did pay. My advice is under no circumstances use ASDA express fuel stations.

They make aggressive threats when you refuse to pay for fuel that you did not steal.

Report them to Citizens Advice and the Police.

David, Poole, Dorset

Always pay for our petrol - 100 percent of the time, but on visiting Rivington South services yesterday was told that we had been blacklisted when attempting to buy petrol. Contacted South Yorkshire and Greater Manchester police to find out if they had records of a 'drive off'. They didn't but now concerned that our name has been blacklisted and there may be problems when visiting N West in the future. Our local garage have never heard of VARS and they too have no record of us not paying for petrol. Am now awaiting formal contact from VARS to see what they say about this.

Unfortunately I can only give a 1 star rating, as you are unable to give minus stars when rating on Trustpilot.
I've been issued with 2 fines for which I have paid.
I have been sent a further fine for one of the original fines and have proof (via the receipt they issue that you download online) and my Halifax bank account statement, that they have been paid.
I am wishing I hadn't paid at all now, as this company (and I use company in it's very loosest terms) is nothing but a bunch of SCAMMERS!!!!!!!!!!
I've sent upwards of 15 requests for an explanation of their actions, with no response.
The first being a message that showed how furious I was in receiving another fine notice for the one I had already paid. Both fines were paid well within their 14 days notice period.
I intimated in that message that "there had better NOT be a black mark against my credit rating" as my score is rated as excellent.
I'm now looking into taking legal action against them for harassment and have asked for a return of my money in lieu of the harassment.
They've obviously thought "send him another fine, he'll just think he hasn't paid one of the last ones".
!!!!!!!!!!!ABSOLUTELY PURE SCAMMERS!!!!!!!!!!!!!!
If anyone reading this wants to see my evidence of these SCAMMERS I'm more than willing to show what I have here in front of me.

This company is outrageous. Unethical and possibly criminal. I suggest you report them to Action Fraud (and the police, where necessary).

They send out fines after they know CCTV has been deleted. Asda keeps CCTV for 30 days and I, like others, received a fine after 47 days.

They threaten further fines and court action (intimidation), without any evidence of wrongdoing.

They do not have a phone number or any information about how the decision can be appealed. (no appeal address).

In addition, they are supporting criminal staff who are stealing cash from customers by covering their crimes (and making their victims pay twice).

We paid for our petrol by cash and believe the member of staff kept the money. CCTV would confirm this, but this company only care about making money through whatever means, including hounding and persecuting victims.

Don’t let them get away with it. Go to court if necessary.

Absolutely disgusting place. I had my registration plates stolen off my car, I reported it to the police, obtained a crime reference number. Weeks later somebody had stolen fuel from a petrol station, picture evidence of two men and a different colour car with my stolen registration plates on. After months of back and forth with this company trying to prove and defend myself they finally told me they’d closed the case! Only that’s not what they did! They had sold this debt onto a debt collection agency who then pursued me to pay this outstanding balance which was not done by me! They lied, they caused me distress and this went on for months until I got a court letter! All this could have been avoided, as I had proof this wasn’t me and so did they! But they continued this for couple hundred pound! They are vultures, and I am now going to start to pursue them over the stress they have caused me for absolute no reason what so ever

These people are effectively acting as licenced thieves on behalf of Asda Express - when you contact them they tell you they will review your email to dispute the penalty charge then just continue to issue increased fines and not acknowledge any communication - if you are unlucky enough to ever come across these crooks after visiting an Asda Express service station and have problems i suggest you contact Asda Express direct at

It would be no stars if that was allowed. This company has zero accountability. Very similar to what the post office was. They are judge, jury and executioner.

My wife got a drive off notice. Her bank account showed the same time and date at the petrol station with £54 debited. So we put in an appeal which has a single reply that they will look into it. This was about 2 weeks after we put the appeal in. At about the same time as the reply we then received a reminder with the cost upped. We left that as we were waiting for a reply after they had looked into it. A few weeks later my wife was distraught as the petrol station she went to refused petrol as she had been blacklisted.

I know of no other appeals that do not put on hold until resolved, take action while the appeal is ongoing and ignore emails when there is no other method of contacting them.

This company are really a disgrace with no accountability at all. Time to go to the ombudsman and mp about this company.