Ventrolla レビュー 

906
•
TrustScore 5段階評価の5

4.8

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5つ星のうち5の評価

Paul and Nathan were the top standard in everything you would want, and these days is hard to find; polite, friendly, punctual, respectful, clean, tidy and honestly like something from the past. It ha... もっと見る

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5つ星のうち5の評価

We had Ventrolla install some new windows to match and update the original windows of our period property. From the offset, Ventrolla were efficient, professional and offered fantastic advice where ne... もっと見る

企業が回答しました

5つ星のうち5の評価

The fitters, Justin and Martin were excellent: professional, friendly, hard-working and pleasant to have around. We are extremely happy with the work they have done and would recommend them to anyon... もっと見る

企業が回答しました

5つ星のうち4の評価

Martin and Derek, the window installers, are highly skilled, very hard working, careful, considerate and tidy - it was a pleasure having them in my home. They went the extra mile - Martin taking care... もっと見る

企業が回答しました

企業情報

  1. 窓ガラス設置業
  2. ・
  3. ウィンドウ トリートメント店
  4. ドア専門店
  5. 製造業者
  6. 窓提供業者
  7. 不動産メンテナンス

当該企業による記述

Ventrolla is a UK specialist in heritage timber windows and doors, with over 40 years’ experience preserving, restoring and improving period properties. We are a national brand with regional hubs, specialist teams and workshops across the UK, renowned for our expertise in timber sash windows, casement windows and bespoke timber doors for listed buildings, conservation areas and Georgian, Victorian and Edwardian properties. We provide both expert timber window and door restoration and bespoke new timber windows and doors, helping property owners preserve architectural character while improving modern-day performance. Our restoration services include sash window restoration, timber window repairs, draught-proofing and the sympathetic upgrade of existing windows. We offer a range of glazing solutions to suit heritage properties and individual performance requirements, including single glazing, heritage distorted glazing, slim-profile double glazing and vacuum glazing. Our award-winning technology can improve thermal efficiency, reduce draughts and enhance acoustic performance, while maintaining the appearance and proportions of traditional windows. For properties where restoration is not suitable, we manufacture and install new timber sash windows, casement windows and bespoke timber doors, designed to complement the original architecture. Our expertise covers traditional Georgian, Victorian and Edwardian designs, as well as listed and conservation-area properties where planning and heritage considerations are important. We work with homeowners, architects, conservation specialists, developers and commercial clients across the UK, providing specialist advice, precision manufacturing and professional installation. Whether restoring original timber windows or specifying new heritage windows and doors, our approach combines traditional craftsmanship with modern technology.

New 10 Year Guarantee

You can rest easy with the Ventrolla 10 Year Guarantee

On completion of works you'll be given a care pack which amongst other things contains a 10 year guarantee certificate meaning you can relax and enjoy your new windows.

連絡先

4.8

優良

TrustScore 5段階評価の5

906件のレビュー

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4.8

すべてのレビュー

(906)

過去12か月のレビュー数: 62件

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5つ星のうち5の評価

From 7th- 10th August 2026…

From 7th- 10th August 2026 Rob,James,Tyler, Scott are amazing contractors !!
Our flats are over 100+ yrs old. Listed windows unable to open, Whoop whoop finally taken windows out. Top dollar guys . Quality men, working in our 4th -now 5th heatwave our flat is small 🙄. Cleaned up after they finished ✅️ putting them back. Soon to be painted.... Very much appreciated
Rachel

2026年8月10日
自発的なレビュー
Ventrolla ロゴ

Ventrolla からの回答

Dear Rachel,

Thank you for taking the time to leave such a wonderful review. We will make sure to pass on your kind words to our team, and you are pleased with the quality of work provided.

Thank you again for your support.

Best regards,
The Ventrolla Team

5つ星のうち5の評価

First class service.

This is the third time we have used Ventrolla to maintain our sash windows. As before, we were very pleased with the service from Ventrolla from the first contact through to the installation. The craftsmanship is excellent. The installers were very polite, friendly, efficient and professional in their workmanship. They worked with minimal intrusion into the household activities. The end result is excellent and the rooms were left clean and tidy.

2026年6月24日
自発的なレビュー
Ventrolla ロゴ

Ventrolla からの回答

Hi Leslie,

Thank you for your kind words about the team. We are pleased to hear you are happy with the quality of the windows and the workmanship of our fitters. Thank you for your repeat business, it is always appreciated.

Kind Regards,
The Ventrolla Team

5つ星のうち5の評価

Highly professional and considerate

We had Tyler, Scott, James and Rob here for the past two days redoing all our windows, and they were incredibly efficient, respectful and professional. House was left neat and tidy, work completed quickly and skilfully, and all were warm and friendly despite being here first thing in the morning! Would highly recommend Ventrolla 👍

2026年6月18日
自発的なレビュー
Ventrolla ロゴ

Ventrolla からの回答

Dear Freya,

Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with us. We will be sure to pass your compliments along to Tyler, Scott, James and Rob. It was a pleasure working with you, and we truly appreciate your trust in our team!

Best Regards
The Ventrolla Team

5つ星のうち5の評価

Fantastic experience from Ventrolla

Fantastic experience from Ventrolla.
The installation guys, Dave and James were super punctual every day, very polite, very tidy and all round awesome dudes! I cannot commend them highly enough.

I love my new windows, they open and close tightly with ease, absolutely beautiful and top notch quality, and I am now draft free and a very happy customer.

2026年6月15日
自発的なレビュー
Ventrolla ロゴ

Ventrolla からの回答

Hi VM,

Thank you for your kind words about the team, and in particular Dave and James! I will make sure this is passed along to them. We are pleased to hear you are happy with the quality of the windows and the workmanship of our fitters.

Kind Regards,
The Ventrolla Team

5つ星のうち5の評価

Very pleased with the service I…

Very pleased with the service I received, from initial contact all the way through to completion of installation. Staff courteous and respectful. Quality of work excellent.

2026年6月8日
自発的なレビュー
Ventrolla ロゴ

Ventrolla からの回答

Dear Barbara,

Thank you for taking the time to leave such a wonderful review. We will make sure to pass on your kind words to our team, and you are pleased with the quality of work provided.

Thank you again for your support.

Best regards,
The Ventrolla Team

5つ星のうち5の評価

Highly recommended

Ventrolla recently carried out extensive work on the front of our house, including a new replacement window, installation of double glazed sashes and casements, and refurb and repairs to our existing frames. In line with what other reviews have said here, the service we received was brilliant from start to finish, and we couldn't be happier with the results. The care and professionalism shown by our fitters (Andy, Lewis & Miles) was fantastic, and a big thank you to Catherine and Lee for going above and beyond with the aftercare.

2026年4月27日
自発的なレビュー
Ventrolla ロゴ

Ventrolla からの回答

Dear D H,

Thank you for taking the time to leave such a positive review. We are very pleased to hear that we lived up to expectations and that you're happy with the works provided. We will ensure we pass on your kind words to our team.

Kind regards,
The Ventrolla Team

5つ星のうち5の評価

Excellent service

The whole process of having one new window fitted and one sash repair has been well managed and efficient. Thank you to Rob, James, Scott and Tyler for their professional work at the house and for leaving everything so tidy. I highly recommend this company.

2026年4月28日
自発的なレビュー
Ventrolla ロゴ

Ventrolla からの回答

Dear Di,

Thank you so much for your 5-star review!

We are delighted to hear that you had such a fanastic experience with us. We will make sure your kind words are passed onto Rob, James, Scott and Tyler. Recommendations mean a great deal to all of us at Ventrolla.

Kind regards,
The Ventrolla Team

5つ星のうち5の評価

Bathroom Window Replacement

I have recently had more completed by Ventrolla at my property. Carl and Dean who completed the installation at my property arrived promptly, were polite and courteous, considerate to our needs and completed the work to a high standard. Really pleased.

2026年4月22日
自発的なレビュー
Ventrolla ロゴ

Ventrolla からの回答

Hi John,

Thank you for your kind words about the team, and in particular Carl and Dean! I will make sure this is passed along to them. We are pleased to hear you are happy with the quality of the windows and the workmanship of our fitters.

Kind Regards,
The Ventrolla Team

5つ星のうち1の評価

I am bitterly disappointed with the…

I am bitterly disappointed with the draught proofing system Ventrolla installed 11 years ago. I know I'm outside the warranty period of 10 years now but I have only just taken back the flats after tenants left. Ventrolla have just visited and told me I have to repeat all the same work they did 12 years ago.

As it was a very expensive before I was hoping it would last longer than 12 years. Another expert tells me the sashes have been cut back too much, possibly to allow the sash to be manoeuvred for painting. The top sashes all move from side to side by maybe 5mm each way. I thought the solution was suppose to correct this movement. The windows don't keep the draught out.
I have now had a large quote to repeat the work all over again and the technician wont visit to assess the work until I pay a deposit. To be honest I don't want them replacing the system they installed.

2026年4月16日
自発的なレビュー
Ventrolla ロゴ

Ventrolla からの回答

Dear SuBee,

Thank you for your feedback. We’re sorry to hear you’re disappointed with your experience and appreciate you bringing this to our attention. While the installation is outside the warranty period, we’d still like to better understand your concerns.

Please contact our installations team, either by email at: installations@ventrolla.co.uk or by phone on 01423 859 300, so we can review the situation and discuss possible next steps.

Kind regards,
The Ventrolla Team

5つ星のうち5の評価

Excellent restoration on Victorian property

We used Ventrolla to restore a large number of sash windows throughout our Victorian home. Some of the windows were in poor shape, they were very draughty and all needed some attention. I had limited expectations of what could be acheieved with the state they were in, but am absolutely delighted with the results. The excellent draughtproofing means the curtains no longer billow in the wind, and the fantastic restoration means all the windows can now be safely opened, closed and secured. It makes a huge difference to the property.
From the first visit by Russell to quote the work, and the technical survey from Jac, the guys at Ventrolla were thorough, had great knowledge and the sort of positive, problem solving attitude needed for working on older buildings. I felt confident in their expertise. When Andy, Scott and Paul arrived to do the installation they were tidy, considerate of the property, and showed great craftsmanship. Work overran by a few days due to scale of the job, but I was kept well informed throughout. I highly recommend Ventrolla for any heritage window projects.

2026年3月16日
自発的なレビュー
Ventrolla ロゴ

Ventrolla からの回答

Dear Kj,

Thank you for taking the time to leave such a wonderful review. We will make sure to pass on your kind words to our team. It's fantastic to hear that our work has made such a positive improvement to your home!

Thank you again for your support.

Best regards,
The Ventrolla Team

5つ星のうち5の評価

Well planned and executed

Well planned and executed. The guys doing the work were on time, courteous and tidy. We've used them twice now and they've been really good. Windows are no longer draughty!

2026年4月18日
自発的なレビュー
Ventrolla ロゴ

Ventrolla からの回答

Dear Stewart,

Thank you for taking the time to leave a 5 star review.

It's great to hear that our work has made such a positive improvement to you.

Kind regards,
The Ventrolla Team

5つ星のうち5の評価

A pleasure to deal with and a professional job

Everything was easy and clear from start to finish - prompt communications, understanding of our funding and LBC needs, and detailed information. Hayley and Lorna were great communicators, and Alan and Lindsay did a great job. Would definitely recommend, and we will likely use again for other windows that will need some repairs in the near future. In a world of being ghosted by roofers, talked down to by builders and having frankly bizarre conversations about the nature of reality with council planners, it has been a simple pleasure to deal with this company.

2026年4月17日
自発的なレビュー
Ventrolla ロゴ

Ventrolla からの回答

Dear customer,

Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with us. We will be sure to pass your compliments along to Hayley, Lorna, Alan and Lindsay. It was a pleasure working with you, and we truly appreciate your trust in our team!

Best Regards
The Ventrolla Team

5つ星のうち5の評価

Bathroom window refurb on a listed building

As we live in a Grade2 listed building, I researched some companies specialising in refurbishment of Georgian sash windows as our bathroom window was in a poor state, draughty & the top sash wouldn't open. From quotation by Steve to installation, our window refurb was the most stress free experience. Dates given were all adhered to, albeit the job took a little longer than anticipated but that was down to the weather & nothing else and we were kept informed by Catherine (Project Manager) of the delay and both Dean (who refurbished the sash window) & Alan (who painted and finished the window once refurbished) were both extremely professional in their approach and workmanship. All mess was tidied up by both and probably left cleaner than when they arrived!! The sash window now works perfectly and looks great. I would definitely recommend Ventrolla for both their customer service & workmanship and as we have a few windows that need a bit of TLC, we will be using them again.

2026年3月27日
自発的なレビュー
Ventrolla ロゴ

Ventrolla からの回答

Dear John,

Thank you so much for your 5-star review!

We are delighted to hear that you had such a fanastic experience with us. We will be sure to pass your kind words onto the team. Recommendations mean a great deal to all of us at Ventrolla.

Kind regards,
The Ventrolla Team

5つ星のうち4の評価

I had three Georgian windows restored…

I had three Georgian windows restored and one made to match from scratch , the service for the restored windows and the fit of the new one was impeccable bar one issue , in order to fit the new window a brand new sink had evidently been stood on - there was a boot imprint mark in the stainless steel . A tarpaulin had covered the work top when the work men were there . I sent an email and photo the very same day alluding to the issue however my concern was dismissed and the damage was denied. It will probably only cost £ 50 to replace and my works cost in the region of £ 15,000 so I did expect they would at least call me or visit to see the issue .

2026年3月1日
自発的なレビュー
Ventrolla ロゴ

Ventrolla からの回答

Thank you for your continued support of Ventrolla and for taking the time to leave a review.
Dear Julia,

Thank you for taking the time to leave a review.

We are pleased to hear you are happy with the quality of the windows and the workmanship of our fitters.

We appreciate your feedback and will use it to improve our service going forward.

Kind regards,
The Ventrolla Team

5つ星のうち5の評価

Window Refit

From initial quote, to technical survey to fitting the service was considerate, friendly and efficient. Dave and James went the extra mile with a complicated window, taking out original panes and successfully reusing those where possible. The level of attention to detail was high, for a really pleasing findih

2026年3月9日
自発的なレビュー
Ventrolla ロゴ

Ventrolla からの回答

Hi Andi,

Thank you for your kind words about the team, and in particular Dave and James! I will make sure this is passed along to them. We are pleased to hear you are happy with the quality of the windows and the workmanship of our fitters.

Kind Regards,
The Ventrolla Team

5つ星のうち5の評価

Excellent professional service

The Ventrolla team Miles and Andy came today to fit a huge bespoke picture window. They did a superb job. Arrived on time, were professional and careful and very polite.

2026年3月16日
自発的なレビュー
Ventrolla ロゴ

Ventrolla からの回答

Dear Kate,

Thank you so much for your 5-star review!

We are delighted to hear that Miles and Andy made such a positive impression, we will be sure to pass on your kind words to them.

Thank you again for your support.
Best regards
The Ventrolla Team

5つ星のうち5の評価

Window Replacement

We had 5 windows replaced and could not be happier with the job. From the estimate by Mark, to measurements by Davie, to office support from Hayley and Diane, to installation by Alan and Kevin everything went like clockwork. Communication throughout was excellent and the windows look great. A pleasure to do business with such a professional team.

2026年2月24日
自発的なレビュー
Ventrolla ロゴ

Ventrolla からの回答

Dear Jane
Thank you so much for your kind words! We are thrilled to hear that your window replacement went smoothly and that you are enjoying your new windows. We will be sure to pass your compliments along to Mark, Davie, Hayley, Diane, Alan, and Kevin. It was a pleasure working with you, and we truly appreciate your trust in our team!
Best Regards
The Ventrolla Team

5つ星のうち5の評価

Lewis and Miles were great

Lewis and Miles were great, would definitely recommend!

2026年1月27日
自発的なレビュー
Ventrolla ロゴ

Ventrolla からの回答

Dear Gabby Finnegan

Thank you so much for your 5-star review!

We are delighted to hear that Lewis and Miles made such a positive impression, we will be sure to pass on your kind words to them. Recommendations mean a great deal to all of us at Ventrolla.

Thank you again for your support.
Best regards
The Ventrolla Team

5つ星のうち3の評価

I have used Ventrolla before but.....

I have used Ventrolla before with excellent results. While the quality of the windows and the work of the fitters is still great, the manufacturing process took over 5 months and during this time communication was poor.

2026年2月2日
自発的なレビュー
Ventrolla ロゴ

Ventrolla からの回答

Dear Bernadette Duffy

Thank you for your continued support of Ventrolla and for taking the time to leave a review.

We are pleased to hear you are happy with the quality of the windows and the workmanship of our fitters. However, we are sorry that the manufacturing timescale and communication didn’t meet expectations on this occasion.

We appreciate your feedback and will use it to improve our service going forward.

Best regards
The Ventrolla Team

5つ星のうち5の評価

Window instillation

The whole instillation was well managed, ran to time,fitters Miles, Andy & Lewis were very proffesional

2025年12月8日
自発的なレビュー
Ventrolla ロゴ

Ventrolla からの回答

Dear Linda
Thank you for taking the time to leave your review.

We are so pleased to hear that your installation was well managed and completed on time. Miles, Andy and Lewis will be delighted to know you found them professional throughout the process, we will be sure to pass on your kind comments.

Thank you again for choosing Ventrolla.

Best Regards
The Ventrolla Team

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