We were Very surprised to be charged a gratuity of $160.00 each, which was never mentioned. According to our documents AAA was suppose to give us each an onboard credit of $75.00 each which we got.... もっと見る

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Shout out to the great service of our servers Maria and Sarah, our bartenters Rey and Jerich, our room steward Louie! They were fantastic; working above and beyond. The quality and variety... もっと見る
Loved the service from the bar especially sunjay Loved the service from dining service especially ramat Did not enjoy Sabrina who seemed like she was always bothered by our questions about the e... もっと見る
Everything was top notch and great! All positive, no negatives. We loved everything about our Victory II experience. We are not cruisers not world travelers, so we wondered if this trip would be “out... もっと見る
企業情報
当該企業による記述
Victory Cruise Lines invites travelers to explore North America’s most remarkable waterways aboard intimate ships designed for destination-focused discovery. Sailing the Great Lakes, St. Lawrence Seaway, Canadian Maritimes, and East Coast, our all-inclusive experience features a pre-cruise hotel stay, included shore excursions in every port, unlimited beverages, regionally inspired cuisine, and engaging onboard enrichment. Combined with personalized service and access to ports larger ships cannot reach, every voyage offers a deeper connection to the history, culture, and natural beauty of each destination.
連絡先
222 Pearl Street, 47150, New Albany, 米国
- (855) 556-7193
- info@victorycruiselines.com
- www.victorycruiselines.com
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Really great staff and food
Really great staff and food. Our only complaint was regarding the noise from the props and the winches in the stern. We paid extra thinking that it would not be a problem but have learned our lesson ..
Everything ran on time and the shore excursions were informative.
Very friendly and helpful staff
Very friendly and helpful staff. Well organized, fun excursions. Enjoyed the music and talks. Great food. I'll sail again.
We were Very surprised to be charged a…
We were Very surprised to be charged a gratuity of $160.00 each, which was never mentioned.
According to our documents AAA was suppose to give us each an onboard credit of $75.00 each which we got. YOUR brochure on page 31 states “club level rooms ( we were club level room 415) get $250 onboard credit per guest” which we didn’t get.
Our 10-day Great Lakes cruise with…
Our 10-day Great Lakes cruise with Victory Cruise Line was hands down the best cruise experience we have ever had. From the moment we stepped on board until the day we disembarked, every detail was handled flawlessly, making for an unforgettable vacation.
The ship itself was absolutely pristine. The cleanliness throughout the entire vessel—from the pristine decks to the public lounges—was remarkable and highly impressive. Our cabin was kept immaculate thanks to our cabin attendant, Fathur, who anticipated our every need and kept our room flawless.
What truly sets this cruise apart is the exceptional, friendly service personnel. The crew members quickly felt like family. Our dining experiences were elevated by Tyronne, our fantastic server, and Nancy, our wonderful wine server, both of whom provided top-tier, personalized service every single evening. A special shout-out also goes to Jerrick, our drink attendant, who kept our favorite beverages flowing with a smile. A brilliant touch that we absolutely loved was that the dinner entrees were always on display ahead of time, allowing us to visually see exactly what was available before ordering.
We were never at a loss for things to do. The onboard activities and entertainment were engaging and well-paced, offering the perfect blend of fun and relaxation. When we docked, the availability of shore excursions was outstanding, making it incredibly easy to immerse ourselves in the beautiful port cities along the Great Lakes.
Victory Line exceeded all of our expectations, and we are already dreaming of our next voyage with them. If you are considering a Great Lakes cruise, look no further!
All was great. Nothing to be negative about, but we only went on the included excursions.
The accommodations are small, but expected on this size ship.
The staff was outstanding. Always smiling, cordial and helpful. Examples are endless, but our cabin attendant, Manuel, was very helpful and attentive to all our needs/requests. Server, REY, was the perfect representation of all the servers and staff.
Included excursions were wonderful.
The staff is tremendous
The staff is tremendous! Amaliah, Preston, Raheul?-waiter, Norma, Rachel-waitress.
Food was so,so good . Excursions were great. Bar service was great.
Great tour on the Great Lakes
Great venue and outstanding service. The food was awesome too.
Great ship
Great ship, wonderful crew, shore excursions. Thanks to Darel who did a great job as our stateroom attendant. Nicole was an excellent Cruise Director and made sure everyone had a good time. Wendy kept track of all the excursions with a smile! Food was very good.
Our cabin steward was very attentive…
Our cabin steward wa svery attentive and helpful. My sister was in 202 and her cabin steward went above and beyond to help her when she was sick. I also thought the bartender Shushin? was exceptional. We sat at different tables and all of the waiters were excellent.
Excellent service. Educational tours.
Amazing staff all around. Excellent food!
Good service, attentive, helpful, friendly, etc.
Very good tours. Staff cared for people’s safety.
Crew was very attentive and helpful
Crew was very attentive and helpful. Food was excellent. The free tours at the different ports were great .
Great Vacation
The Staff, food, entertainment could not have been better! I would highly recommend it.
Absolutely a flawless voyage with…
Absolutely a flawless voyage with Victory I. Service was impeccable, room was comfy and very clean. E.barkation and disembarkation was smooth and easy. Entertainment was first rate. What a great cruise!
Awesome crew
Awesome crew. Not just friendly. The crew took time to chat with us. They were never too busy!
The Lakelorian on our cruise was exceptional. She looked up things we had questions about if she didn't already know the answer. She organized her talks well and showed good illustrations.
We absolutely enjoyed our cruise…
We absolutely enjoyed our cruise through the Great Lakes. Niagara was spectacular and the other ports of call were fun. We enjoy the small ship atmosphere. The ship is a little old BUT we appreciate the old style characteristics. The crew was absolutely 💯 amazing 👏
Small Ship Culture
I loved the culture of this small ship and how accessible and open all staff were with passengers. I would love to see this cruise line add other locations.
Louie was amazing and very skilled and personable. I will also mention Maria in the dining room. Exceptional service!
Hated being forced to use our phone app…
Hated being forced to use our phone app to see daily schedule and bookings. Hated not getting a daily event schedule and I heard many people share same feelings. We want our paper back. I don’t want to go to the pursers desk for a print out. Most crew were nice and some very friendly, but I experienced 2 extremely rude waiters at dinner which not only ruined my dining experience but caused me to avoid that dining area. One announced loudly so the whole table heard sarcastically”you’re the boss” when I told him quietly that he had gotten my order wrong twice! Dining areas are very noisy. Not enough emphasis on washing/hygiene..several times there were people in the dining room with loud productive serious coughing with expectorations. Gross.
Staff was GREAT
Staff was GREAT, on top of every thing to make your trip good!! Entertainment was Great. Food was ok, but heard many comments that they would rather have more simple meals.
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