レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Had viewings with Viewber via Doorsteps.co.uk. Unfortunately I've not been able to pass on information to our viewer via Doorsteps, but thankfully had the number of the agent doing the viewing. She c... もっと見る

5つ星のうち5の評価

Have been dealing with Viewber for many years now and the one person who stands out above all others is April Frankson from the Business Development Team - Always happy to help with any issue however... もっと見る

企業が回答しました

5つ星のうち1の評価

Had this misfortune of engaging an agent who subcontracted their viewings to them. On two occasions had individuals from Viewber turn up at our home with no notice and no instruction from the agen... もっと見る

企業が回答しました

5つ星のうち5の評価

First experience of using Viewber was a very good one! The viewber picked up the keys from the office and completed the viewing easily ensuring we could have a much needed day off. Also helps the view... もっと見る

企業が回答しました

企業情報

  1. 企業間サービス

当該企業による記述

Viewber supports property professionals across the UK with viewings, property visits and more — delivered efficiently, seven days a week. Through our nationwide network of vetted Viewber Members, we support estate agents, property managers, landlords and more with services including accompanied viewings, open houses, property inspections, key management, marketing support + more. Whether in person or live-streamed, our flexible, on-demand service allows you to book support anywhere in the UK — helping you save time, reduce workload and deliver a better experience for both you and your clients.


連絡先

3.7

まあまあ

TrustScore 5段階評価の3.5

76件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 100%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Amazing team !

2024年10月28日
自発的なレビュー
Viewber ロゴ

Viewber からの回答

Thank you! We appreciate the review and happy to be helping. Best, The Viewber Team.

5つ星のうち5の評価

Great and convenient service

I used the service for the first time recently. I found it to be very convenient. The viewber was very efficient and professional. Completed the task just the way I asked. Will definitely use the service again.

2024年10月11日
自発的なレビュー
Viewber ロゴ

Viewber からの回答

Thank you for the review and positive feedback . We are happy to be helping. Best, The Viewber team.

5つ星のうち5の評価

Excellent

Been using Viewber for about 6 months now, always very helpful and happy to support us anyway they can.

2024年10月9日
自発的なレビュー
Viewber ロゴ

Viewber からの回答

Thanks for the review Josh. We are happy to be working with Upstix. Best, The Viewber Team

5つ星のうち5の評価

New to Viewber!

Using Viewber for the first time. The support and responsiveness from the team is exemplary.

Shout out to Cheryl.

Thank you, Viewber!

2024年9月23日
自発的なレビュー
Viewber ロゴ

Viewber からの回答

Thanks for the review and good to hear. We are excited to be working with your team at Way of Life.

5つ星のうち5の評価

Excellent Service

Viewber assisted us with viewings of properties which were in a town 3 hours away. Their feedback was prompt and they always accommodated our requests. One of their viewings resulted in us purchasing an investment property! I highly recommend their services.

2024年6月21日
自発的なレビュー
Viewber ロゴ

Viewber からの回答

Fantastic to hear. Thanks for the feedback Chris Phillips.

5つ星のうち5の評価

Excellent service

Great company! They have a wide range of services that support those in the property sector uk wide

2024年5月26日
自発的なレビュー
Viewber ロゴ

Viewber からの回答

Great to hear, thank you!

5つ星のうち5の評価

Viewber provides brilliant services and…

Viewber provides brilliant services and they make everything a lot smoother. They are always there if you need assistance with anything and I would 100% use them in the future for anything I needed regarding properties!

2024年5月21日
自発的なレビュー
Viewber ロゴ

Viewber からの回答

Great to hear. Thank you for the review.

5つ星のうち5の評価

Great Service and People!

Such a great service, helped us view a property and their agent couldn't have been more helpful! Thank you!

2024年4月4日
自発的なレビュー
Viewber ロゴ

Viewber からの回答

Great to hear. Thank you for the review.

5つ星のうち1の評価

They put jobs on the internet for…

They put jobs on the internet for tradesmen and then tell the tradesmen how much they will pay for the jobs , for instance supply and fit a keysafe for £45, costs £20 to buy so
Then £25 labour , tax, fuel , public liability insurance etc etc , they take advantage of the builders and then dying the customer , absolutely disgusting

2024年5月1日
自発的なレビュー
Viewber ロゴ

Viewber からの回答

Dear Kane. Thank you for raising your concern and our apologies that it did no meet your satisfaction. Our investigation confirms that you are not a client, but replied to a key safe installation job offer. Requests for the installation of key safes are advertised on trade job sites and the jobs can be accepted or declined by the tradesperson. The time allocated to install and the cost of the key safe are factored into the offer price. On this occasion we were unable to proceed with your offer as it even well exceeded our client charge.

5つ星のうち5の評価

We have been using for Viewber for…

We have been using for Viewber for several years now. We are a large property buying company with quite a few arms to our company, Viewber is used for all different aspects to our business whether that’s viewings, document signing, photos etc - we are proud to work alongside them and would highly recommend them.

2024年4月11日
自発的なレビュー
Viewber ロゴ

Viewber からの回答

Thanks for the review, we are thrilled to have you as a longstanding client.

5つ星のうち5の評価

Excellent

I have needed Viewbers services in the last 2 weeks to help with viewings for my property, as a landlord with a few properties in various locations I don’t always have the time to conduct viewings myself. I arranged 2 open houses, it was easy to book, the Viewber agent was able to provide me with feedback from each viewer and I have just secured a new tenant. Excellent thank you

2024年4月8日
自発的なレビュー
Viewber ロゴ

Viewber からの回答

Fantastic Annabelle, thanks for the review.

5つ星のうち5の評価

I’m an estate agent and have used…

I’m an estate agent and have used Viewber for a year now, they really help with properties that are far away, regular checks and inspections that are needed and the staff are alway helpful and friendly, fantastic service!

2024年4月4日
自発的なレビュー
Viewber ロゴ

Viewber からの回答

Thank you for the wonderful review. Glad we can help!

5つ星のうち5の評価

I've been using Viewber for a few…

I've been using Viewber for a few months now and they exceeded my expectations. The Viewbers are Professional and Knowledgable and queries I have had, have always been answered quickly. Very helpful when I'm already juggling many plates.

2024年2月20日
自発的なレビュー
Viewber ロゴ

Viewber からの回答

Great to see this feedback, thank you.

5つ星のうち5の評価

Very useful company!

Viewber is very straight forward to use once you know your way around it.

We mainly use Viewber for photos of our properties and the viewber always turn up on time and do exactly as we ask. We're always happy with the quality of the photos.

If we ever need to get in touch with a viewber for whatever reason it's always easy to do so.

Very useful company as we have properties up and down the country and don't always have one of our agents nearby.

2024年2月19日
自発的なレビュー
Viewber ロゴ

Viewber からの回答

Thank you for the review. Great to hear you're happy with the service. Our 1000's of viewber members are located throughout the UK and it's exactly what we are here for.

5つ星のうち1の評価

Disappointing, Misleading marketing - Do not expect much

As the saying goes, if you want something done properly...

Viewber markets itself as a replacement for you at a Property Viewing or for other property related Admin tasks. There have also been a few "influencers" speaking of the service.

Their View on your behalf service suggests it could take your place on a viewing, do all the tedious stuff like basic information, checks and photos. Their staff can stay on site up to 45 minutes, all for ~£60. Seems fair enough, not the cheapest but if you are out of town or abroad, perhaps its more convenient.

When you view a residential property as a buyer or investor, its customary to go through basic things like checking windows, toilets, run taps, plug sockets, utility meters etc. Some photos of the rooms from different angles perhaps, after all you are intending to buy the property and all you likely have is the estate agents portal listing. For a 2 bed terraced house, you could get a lot done in a 45 min site viewing.

For £60, i received a document with 12 photos and one sentence.

Upon reporting to Viewber, I was told i ordered the "basic" package and did not include things like checking taps, opening windows, seeing if the hot water works etc. So, the obvious question to me was what did i pay £60 for? 12 photos?

After some back and forth with various "customer service reps" who gave scripted answers about expectations and i should have paid for a higher priced plan, i resulted to going through my bank to initiate a chargeback.

Viewber agreed to a refund after a few days.

2024年1月10日
自発的なレビュー
Viewber ロゴ

Viewber からの回答

Thank you for the feedback. We sincerely apologise that the service did not meet your satisfaction. The ''View a property on my behalf'' service is bookable with 3 options and templates are provided as examples of what is included in the report. Due to the volume of appointments that are requested for the service and varying customer requirements, set templates are utilised for consistency and to ensure that the service remains cost-effective for previewing properties. On this occasion, the basic Video & Opinion service was booked and the details that were requested in the appointment notes were outside the scope of the report. After reviewing and investigating the initial complaint, a decision was made to refund both appointments as goodwill. Once again, we apologise that the service did not meet your requirements. Viewber is happy to discuss bespoke requirements should the request be a regular requirement. We hope this reply brings closure to the matter and that the review can be updated or removed.

5つ星のうち5の評価

Why would you now use VIEWBER!

We've used Viewber Services for nearly 6 months now and the team are fantastic.

Our teams are booking c50-100 appointments a month with Viewber and the coverage and reliability are brilliant.

Viewber have provided great solutions to our business enabling us to outsource tasks enabling us to focus on core operations and provide national coverage at the same time.

Can't recommend Cheryl, Chris & Nathan in the Team there!

2024年2月1日
自発的なレビュー
Viewber ロゴ

Viewber からの回答

Thanks for the wonderful review. We are so happy to have you as a client.

5つ星のうち1の評価

I was emailed just couple of hours…

I was emailed just couple of hours before the viewing to inform that they can not do it but they accepted the booking!

As it was their problem, they did not even bother to ring the agent and change the time. I think the service is getting from poor to worst and i need to look an alternative after using them for some time..

2024年1月12日
自発的なレビュー
Viewber ロゴ

Viewber からの回答

Thank you for the feedback about your recent experience.

Our Quality Assurance team has been in contact and provided feedback.

Even though the complaint was not upheld, we hope that the feedback meets your satisfaction.

Best, the Viewber Team.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報