My mother (89 years old) was having problems setting up her new phone and I took her to the Vodafone shop in Andover to get some help. The transfer process from her old phone to the new one turned out... もっと見る
企業が回答しました
所在地
所在地を変更39 High Street, SP10 1LP Andover, GB
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レビュアーのコメントを見てみましょう
I inadvertently got my SIM card stuck halfway in the slot in my old mobile phone. Ross was on it immediately. He worked efficiently to fix the problem and set up my new phone. Ross gave me lots of gr... もっと見る
企業が回答しました
The process was made very simple. I was able to open a mobile Broadband account with no issue at a good price. It is always frustrating to have to wait to see someone but once I was assisted by Paige,... もっと見る
企業が回答しました
Rob was amazing today! He helped me with my phone and explained everything in very easy to understand language. He also did a fantastic job talking about my broadband. Tha j you Rob for your contin... もっと見る
企業が回答しました
企業情報
Vodafone UK - Andover について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
39 High Street, SP10 1LP, Andover, 英国
5.0
優良
535件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Jessica was great super helpful…
Jessica was great super helpful thoroughly enjoyable shopping experience 😄
2026年9月26日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey Em,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Terri was most helpful and sorted my…
Terri was most helpful and sorted my phone storage problem quickly and efficiently
2026年9月18日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey Mary,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
As always
As always, very helpful, kind and explained something very clearly for me. THIS IS WHY i am with Vodaphone - 6 yrs!!
Terri - shes sorted me before!! Thank you
2026年9月10日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey Karen,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Megan from Andover was truly and Angel
Megan from Andover was truly and Angel. Absolutely fixed all pmy stress with my account.
2026年9月8日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Andover からの回答
Hey Andy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Vodafone UK - Andover からの回答
Hey Elisa,
Thanks for the lovely review and fantastic support for Paige.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service from Jessica very…
Amazing service from Jessica very charming credit to her faamilnand the company
2026年9月5日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey Steven,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paige was incredibly helpful and…
Paige was incredibly helpful and informative during the upgrade process and absolutely made sure I was comfortable the entire time. Great employee for vodaphone.
Thanks!
2026年9月2日
自発的なレビュー
Vodafone UK - Andover からの回答
Hi Scott, thank you so much for your wonderful review and the amazing support you’ve shown for Paige, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Outstanding customer service
My mother (89 years old) was having problems setting up her new phone and I took her to the Vodafone shop in Andover to get some help. The transfer process from her old phone to the new one turned out to be quite complicated (for reasons I won't detail here) but the patience of the member of staff who helped us (Terri) and the help provided was outstanding. I had to go back a second time for some further help and had another great experience. It is so unusual nowadays to experience true customer service and I can't speak highly enough about the treatment that my Mother and I received. Thank you Terri.
2026年8月21日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I needed a lot of help sorting out my… phone
I needed a lot of help sorting out my phone and being a complete dinosaur when it come to anything technical, I went to your Andover branch and as soon as I walked in I was greeted with a very friendly smile from a lovely young lady called Paige, she was so helpful, reassuring and made me feel at ease( less of a dinosaur) she sorted out all my issues and went over and beyond helping me.
She is an asset to your company!!!
2026年8月19日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey Howard,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Paige was great thank you very much !
Paige was great thank you very much !! Helped with my contract and was always smiling
2026年8月17日
自発的なレビュー
Vodafone UK - Andover からの回答
Hi Frank, thank you so much for your wonderful review and the amazing support you’ve shown for Paige, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Megan was amazing
Megan was amazing, talked me through the whole process and transferred all my data, was very friendly and would highly recommend
2026年8月14日
自発的なレビュー
Vodafone UK - Andover からの回答
"Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Vodafone UK - Andover からの回答
Hey John,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Megan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Megan
Megan , was so very very patient and uber efficient. For a rather complicated process of transferring info to this new phone .
I’m very grateful for her advice and tech support.
8/08/26
2026年8月8日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey Nicola,
Thanks for the lovely review and fantastic support for Megan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Megan was very friendly and managed to…
Megan was very friendly and managed to sort my European roaming and contract efficiently, many thanks!
2026年8月8日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey Mark,
Thanks for the lovely review and fantastic support for Megan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service
Fantastic service, great staff, lent over backwards to help. A big thank you to Lexie and all the team, well done.
2026年8月7日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey Angela,
Thanks for the lovely review and fantastic support for Lexie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Terri was very kind and respectfull…
Terri was very kind and respectfull with me . Great worker
2026年8月5日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a very good experience with Terri…
I had a very good experience with Terri as she was very respectful . Wonderful
2026年8月5日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey António,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I had a great experience with Terri as…
I had a great experience with Terri as she was very respectful and very patient with the customer . Excellent
2026年8月5日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey Gabriel,
Thanks for the lovely review and fantastic support for Terri.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I have been really happy with the…
I have been really happy with the service today from Megan, 10 out 10! You were great!
2026年8月3日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey Janice,
Thanks for the lovely review and fantastic support for Megan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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