Vodafone UK - Ashford レビュー 

240
TrustScore 5段階評価の5

4.8

2 County Square, TN23 1YA Ashford, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Owen was very helpful, showed me all my options and prices, was very clear with communication. Managed to get me onto a cheaper monthly plan with the same benefits and I walked away with a new tablet.... もっと見る

企業が回答しました

5つ星のうち5の評価

Had an issue that i could resolve walked into the Vodafone in Ashford and was greeted by Lee. He went over and above to help me and explained very carefully in a way that I could understand and reste... もっと見る

企業が回答しました

5つ星のうち5の評価

I had trouble on a different network connecting to the the internet. I spoke to two gentle men Matt and Alex that were at the dest. Matt fixed my issue I very much appreciate this as I bought my dev... もっと見る

企業が回答しました

5つ星のうち5の評価

I had many efforts to sort a problem with my new iphone via chatbot, customer complaints and visiting another store I went to Ashford and although they were unable to solve the problem they took t... もっと見る

企業が回答しました


4.8

優良

TrustScore 5段階評価の5

240件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(240)

過去12か月のレビュー数: 40,120

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I found Owen very helpful and…

I found Owen very helpful and knowledgeable. Highly recommend if anyone else visits. 10/10 experience.

2025年8月26日
自発的なレビュー
Vodafone UK - Ashford ロゴ

Vodafone UK - Ashford からの回答

Hey Janet,

Thanks for the lovely review and fantastic support for Owen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Alex at ashford Vodafone was fantastic…

Alex at ashford Vodafone was fantastic probably the nest customer service I have ever received, how he isn't higher in the chain surprised me fantastic customer service and the the reason I would go back for any needs I have.

2025年8月23日
自発的なレビュー
Vodafone UK - Ashford ロゴ

Vodafone UK - Ashford からの回答

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Came into Vodafone with a few problems…

Came into Vodafone with a few problems all sorted by friendly helpful Maria, I would highly recommend coming into store with any problems, as you are made to feel welcome, nothing is a problem at all. Very happy customer :)

2025年8月23日
自発的なレビュー
Vodafone UK - Ashford ロゴ

Vodafone UK - Ashford からの回答

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Maria the Assistant Manager is a credit…

Maria the Assistant Manager is a credit to your store. She took her time to help me get my new phone, spoke well she was wonderful. Would highly recommend her.

2025年8月23日
自発的なレビュー
Vodafone UK - Ashford ロゴ

Vodafone UK - Ashford からの回答

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Maria was good and helpful at getting…

Maria was good and helpful at getting me a new deal I'm happy with the phone and the deal I got from the company. I wanted a good smartphone that did the basics, and the she recommended one that ticked all the boxes. Speaking with the Maria helped me get exactly what I was looking for.

2025年8月22日
自発的なレビュー
Vodafone UK - Ashford ロゴ

Vodafone UK - Ashford からの回答

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Maria was fabulous so friendly

Maria was fabulous so friendly

2025年8月17日
自発的なレビュー
Vodafone UK - Ashford ロゴ

Vodafone UK - Ashford からの回答

We are happy to hear that you found our team member to be so friendly. Thank you for your positive feedback; we appreciate it.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Maria

Maria, my customer advisor goes above and beyond.

2025年8月16日
自発的なレビュー
Vodafone UK - Ashford ロゴ

Vodafone UK - Ashford からの回答

Lovely to hear, thank you for sharing Samuel!
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service with the best advisor we've dealt with

We dealt with Joseph Ikiseh today in Ashford branch. He dealt with every query we had quickly, professionally and with ease. The best Vodafone advisor we've dealt with. Thank you!

2025年8月14日
自発的なレビュー
Vodafone UK - Ashford ロゴ

Vodafone UK - Ashford からの回答

Hi Claire,

Thank you so much for your wonderful review and the amazing support you’ve shown for Joseph—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Maria

Maria - a huge help… would HIGHLY recommend this charming lady..with a terrific sense of humour
Very knowledgeable and explains everything very well…😃😃

2025年8月13日
自発的なレビュー
Vodafone UK - Ashford ロゴ

Vodafone UK - Ashford からの回答

Hey Nicky,

Thanks for the lovely review and fantastic support for Maria.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Maria was great

2025年8月1日
自発的なレビュー
Vodafone UK - Ashford ロゴ

Vodafone UK - Ashford からの回答

Hey Stephen,

Thanks for the lovely review and fantastic support for Maria.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Matt’s level of customer service was…

Matt’s level of customer service was incredible along with very good knowledge of the phone I was after!

2025年7月23日
自発的なレビュー
Vodafone UK - Ashford ロゴ

Vodafone UK - Ashford からの回答

Hey Alex,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Joe has great customer service

Joe has great customer service, super polite and kind. He is very attentive and helped us a lot with buying a phone. Thank you!

2025年7月30日
自発的なレビュー
Vodafone UK - Ashford ロゴ

Vodafone UK - Ashford からの回答

Hey Joash, ​

Thanks for the lovely review and fantastic support for Joe. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

5つ星のうち5の評価

Maria was absolutely amazing and was…

Maria was absolutely amazing and was very good at explaining everything and was patient with me and my mum today. Very happy with her and she should definitely be given a riase!

2025年7月28日
自発的なレビュー
Vodafone UK - Ashford ロゴ

Vodafone UK - Ashford からの回答

Hey Madison,

Thanks for the lovely review and fantastic support for Maria.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Customer service was amazing

Customer service was amazing ! Maria was excellent and highly recommend her !

2025年7月27日
自発的なレビュー
Vodafone UK - Ashford ロゴ

Vodafone UK - Ashford からの回答

Hey Olivia,

Thanks for the lovely review and fantastic support for Maria.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Brilliant customer service from Maria…

Brilliant customer service from Maria at the Ashford branch

2025年7月23日
自発的なレビュー
Vodafone UK - Ashford ロゴ

Vodafone UK - Ashford からの回答

Hey Kerry,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Lovely friendly staff

Lovely friendly staff, Maria was amazing

2025年7月20日
自発的なレビュー
Vodafone UK - Ashford ロゴ

Vodafone UK - Ashford からの回答

Hey Melanie,


Thanks for the lovely review and fantastic support for Maria . If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl



Thanks again,

Vodafone Social Media Team

5つ星のうち5の評価

Great experience with Maria

We had a long wait, however Maria kept checking in to make sure we were ok, offered us a seat and kept us updated. Maria was fantastic and thoroughly explained our options and we went away with a new contract and phone at a very good rate. Thanks Maria.

2025年7月20日
自発的なレビュー
Vodafone UK - Ashford ロゴ

Vodafone UK - Ashford からの回答

Hey Esmie,

Thanks for the lovely review and fantastic support for Maria.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Owen was very helpful with my broadband…

Owen was very helpful with my broadband today and had a lot of knowledge regarding what the best plan for me would be

2025年7月19日
自発的なレビュー
Vodafone UK - Ashford ロゴ

Vodafone UK - Ashford からの回答

Hey,

Thanks for the lovely review and fantastic support for Owen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Joe was incredible

Joe was incredible, so kind and helpful he really helped me understand and looked for the best deals for me. He gave me advice and took his time to give me the best customer service. He should definitely get some recognition for the amazing job he does. Cant recommend him enough.

2025年7月7日
自発的なレビュー
Vodafone UK - Ashford ロゴ

Vodafone UK - Ashford からの回答

Hey Nikki,

Thanks for the lovely review and fantastic support for Joe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Straightforward and helpful!

María in the Ashford store was so helpful- she answered all my questions and helped set me up with the right tariff for my needs.

2025年7月6日
自発的なレビュー
Vodafone UK - Ashford ロゴ

Vodafone UK - Ashford からの回答

Hey Isobel,

Thanks for the lovely review and fantastic support for María.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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