Vodafone UK - Ballymena レビュー 

126
TrustScore 5段階評価の5

4.9

Unit 7 Fairhill Shopping Centre, BT43 6UF Ballymena, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Outstanding service. I went in for a separate issue and ended up getting a money off my overall bill. Exceptional service and keep up the good.

企業が回答しました

5つ星のうち5の評価

Great experience today buying a new phone. We were served by Thomas who was very helpful.

企業が回答しました

5つ星のうち4の評価

The consultant David was great at answering all my questions. He helped me make my choice and explained the differences. There's a wide selection of models to choose from, and you can see them in pers... もっと見る

企業が回答しました

5つ星のうち5の評価

Called in to the Ballymena branch in NI. Was greeted by Madison who went above and beyond to make the experience as painless as possible. Did not trying to sell me this that or the other, just sorted... もっと見る

企業が回答しました


企業情報


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  • Unit 7 Fairhill Shopping Centre, BT43 6UF, Ballymena, 英国

4.9

優良

TrustScore 5段階評価の5

126件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(126)

過去12か月のレビュー数: 42,359

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

The employees were understanding

The employees were understanding, calm under pressure and always putting the customers first during the black friday sale.

2024年11月29日
自発的なレビュー
Vodafone UK - Ballymena ロゴ

Vodafone UK - Ballymena からの回答

Thanks for the five star feedback, Philip. It's really appreciated! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Brook was a fantastic help to us she…

Brook was a fantastic help to us she knew exactly what she was doing at every stage, glad I went to the shop

2024年11月22日
自発的なレビュー
Vodafone UK - Ballymena ロゴ

Vodafone UK - Ballymena からの回答

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Masterclass in Customer Service: Peter, the Heart of Vodafone

My experience with Vodafone was exceptional. Peter, the employee assisting me, demonstrated both deep knowledge of his role and genuine care in addressing my needs during the visit. His understanding extended beyond the products and offers; he also showed remarkable consideration for my personal circumstances. Peter was informative and patient, ensuring that every question I had was answered thoroughly. Overall, my expectations were not only met but exceeded, and I am extremely satisfied with the quality of customer service I received.

2024年10月18日
自発的なレビュー
Vodafone UK - Ballymena ロゴ

Vodafone UK - Ballymena からの回答

Hi Kay Jay,

This is lovely feedback for Peter. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Always a wonderful service at the…

Always a wonderful service at the Ballymena store, had an issue with my phone today and all the team at the store were so helpful, particularly Ben and Kinga. I've been with Vodafone for years and will remain due to their great customer service.

2024年8月17日
自発的なレビュー
Vodafone UK - Ballymena ロゴ

Vodafone UK - Ballymena からの回答

Hey Emma,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very friendly staff

Very friendly staff. Sorted any issues or questions I had, and got a brilliant deal as well. Would highly recommend.

2024年8月17日
自発的なレビュー
Vodafone UK - Ballymena ロゴ

Vodafone UK - Ballymena からの回答

Hey Shaun,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

peter was great and help me with all my…

peter was great and help me with all my upgrades and homebroand

2024年8月1日
自発的なレビュー
Vodafone UK - Ballymena ロゴ

Vodafone UK - Ballymena からの回答

Hi Razvan,

Thanks for reviewing and sharing this feedback for Peter.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Ben is fantastic

2024年7月31日
自発的なレビュー
Vodafone UK - Ballymena ロゴ

Vodafone UK - Ballymena からの回答

Hi Charmaine,

Thanks for taking your time to leave this review for Ben. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Excellent staff

Excellent staff. Especially Gary. 😁👍🏻

2024年7月30日
自発的なレビュー
Vodafone UK - Ballymena ロゴ

Vodafone UK - Ballymena からの回答

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

We had a brilliant experience served by…

We had a brilliant experience served by Benjamin who was very helpful and patient sorting my mother's phone, 5 star customer service today, will definitely be back, thank you.

2024年5月23日
自発的なレビュー
Vodafone UK - Ballymena ロゴ

Vodafone UK - Ballymena からの回答

Hi Aine,

This is amazing feedback for Benjamin. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best, Vodafone Social Media team

5つ星のうち5の評価

Kinda has been so helpful and give us the best information

Kinga has been so helpful and gave the best information and advice. We were a crazy family of 4 and she was so understanding and connected so well with us all

2024年5月13日
自発的なレビュー
Vodafone UK - Ballymena ロゴ

Vodafone UK - Ballymena からの回答

Hi Sarah,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Brooke was very helpful today

Brooke was very helpful today. Went out of her way to meet my needs.

2024年5月10日
自発的なレビュー
Vodafone UK - Ballymena ロゴ

Vodafone UK - Ballymena からの回答

Thanks for your awesome review Emma. It's great to see Brooke was able to get to get everything sorted for you yesterday.
Thanks again, The Vodafone Social Media Team

5つ星のうち5の評価

Brooke was fantastic she helped with…

Brooke was fantastic she helped with everything I needed

2024年4月30日
自発的なレビュー
Vodafone UK - Ballymena ロゴ

Vodafone UK - Ballymena からの回答

Hi John,

We're delighted to hear this! Thanks for taking the time to share this great feedback.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

5つ星のうち5の評価

What can we say …Peter the great!!!!

What can we say ….. Peter in Fairhill Vodafone helped us so much, he went above and beyond and sorted our problems. Everything is up and running because of his expertise. So helpful & really can’t thank him enough. ⭐️⭐️⭐️⭐️⭐️

2024年4月29日
自発的なレビュー
Vodafone UK - Ballymena ロゴ

Vodafone UK - Ballymena からの回答

Hi Roberta,

It's great to hear about your recent experience and feedback for Peter. Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Whole team were very helpful and gave a…

Whole team were very helpful and gave a good service

2024年3月21日
自発的なレビュー
Vodafone UK - Ballymena ロゴ

Vodafone UK - Ballymena からの回答

Hi Aaron,

Thanks for taking your time to leave this review for our store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Clear guidance and simple process

Clear guidance and simple process

2024年3月12日
自発的なレビュー
Vodafone UK - Ballymena ロゴ

Vodafone UK - Ballymena からの回答

Hi Luke,

It's great to hear your feedback, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Extremely helpful and customer well…

Extremely helpful and customer well being was the first priority of Peter.

2024年3月12日
自発的なレビュー
Vodafone UK - Ballymena ロゴ

Vodafone UK - Ballymena からの回答

Hi Andrew,

Thanks for sharing your fabulous feedback for Peter. If you need any help in the future, please message us via

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Customer service was brilliant

Customer service was brilliant, really helpful!!

2024年2月23日
自発的なレビュー
Vodafone UK - Ballymena ロゴ

Vodafone UK - Ballymena からの回答

Hi Katelyn,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Phone Contract Upgrade

I had fab service upgrading my phone contract! Ben who served me, was so helpful sorting everything out for me and answering any question I had during the whole process. He made it very easy and I would recommend to anyone him when shopping for a phone contract!

2024年2月22日
自発的なレビュー
Vodafone UK - Ballymena ロゴ

Vodafone UK - Ballymena からの回答

Hi Lauren,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Great service with very friendly staff!

2024年1月23日
自発的なレビュー
Vodafone UK - Ballymena ロゴ

Vodafone UK - Ballymena からの回答

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

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