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Vodafone UK - Bangor NI レビュー 

205
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TrustScore 5段階評価の5

4.9

移動体通信事業者
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Unit 12 Bloomfield Shopping Centre, BT19 7HB Bangor NI, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Had help from Zara in the Bloomfields store very helpful and quick got my problem sorted efficiently and was very easy to talk to.

企業が回答しました

5つ星のうち5の評価

Was in store today to collect my new mobile phone and was greeted by Abe, and he walked me through everything I needed and was a credit to the company. He served me a few years ago when I got my phone... もっと見る

企業が回答しました

5つ星のうち5の評価

Called into Vodafone in Bloomfields on the off chance to upgrade my current mobile and change network provider. I was greeted by Ab, who introduced himself and was very helpful,polite, and infor... もっと見る

企業が回答しました

5つ星のうち5の評価

Kiane was approachable, friendly, warm and took his time to tailor an upgrade that suited me perfectly. I felt no pressure to buy or spend more than I wanted to. He was knowledgeable yet still able to... もっと見る

企業が回答しました

企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Bangor NI について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • Unit 12 Bloomfield Shopping Centre, BT19 7HB, Bangor NI, 英国

4.9

優良

TrustScore 5段階評価の5

205件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

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4.9

すべてのレビュー

(205)

過去12か月のレビュー数: 41,211件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Peter was fantastic

Peter was fantastic! He was able to help me understand my bills and explain roaming charges as I was confused on how they worked before. Peter also made sure my phone settings were ready for going to Spain. I’m very happy with my visit!

2023年9月9日
自発的なレビュー
Vodafone UK - Bangor NI ロゴ

Vodafone UK - Bangor NI からの回答

Hey William,

Thanks for letting us know what an amazing job Peter did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great shopping experience

Great shopping experience, welcome and friendly, Abraham went above and beyond to make sure I got the plan and phone that suited my needs best, highly recommend.

2023年8月30日
自発的なレビュー
Vodafone UK - Bangor NI ロゴ

Vodafone UK - Bangor NI からの回答

Hey Stuart,

Thank you for your review, and for sharing such great feedback for Abraham. We're pleased to hear about your positive experience.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

I was having issues with connectivity…

I was having issues with connectivity on my device. I popped into store for help and both Zara and Pete were very helpful and got the issue resolved promptly. I am always happy with the service in Bangor store.

2023年8月1日
自発的なレビュー
Vodafone UK - Bangor NI ロゴ

Vodafone UK - Bangor NI からの回答

Hey Adele,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service

Peter was extremely knowledgeable and helpful. He talked me through my options and processed my purchase quickly and efficiently.

2023年8月25日
自発的なレビュー
Vodafone UK - Bangor NI ロゴ

Vodafone UK - Bangor NI からの回答

Hey Alex,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service as always

Everything was well explained by Zara, and the changeover process was very simple.

2023年8月12日
自発的なレビュー
Vodafone UK - Bangor NI ロゴ

Vodafone UK - Bangor NI からの回答

Hi Phil. Thank you for your review for Zara. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Perfect service

Agent Zara talked me through everything. Spent time setting up my phone from start right up until it was the same as my old phone, i never had to do a thing which was so so helpful for me. The billing was explained perfectly and i couldnt have expected more from anybody. Top class service. Thank you

2023年7月19日
自発的なレビュー
Vodafone UK - Bangor NI ロゴ

Vodafone UK - Bangor NI からの回答

Hey Bryan,

Thanks for the lovely review and fantastic support for Zara.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Abraham excellent.

2023年7月7日
自発的なレビュー
Vodafone UK - Bangor NI ロゴ

Vodafone UK - Bangor NI からの回答

Thanks for your fab feedback Keith.
All the best, The Vodafone Social Media Team

5つ星のうち5の評価

Outstanding

The girl my wife and I met Zara was absolutely outstanding! Pleasant and very very helpful. She done in 10 minutes that a call centre would take an hour? We highly recommend when calling to Vodafone Bloomfield ask for Zara!

2023年7月3日
自発的なレビュー
Vodafone UK - Bangor NI ロゴ

Vodafone UK - Bangor NI からの回答

Hey Lyn,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service

The member of staff who dealt with us, Lauren, was excellent. She explained all our options in an easy to understand way and was very patient. Great service

2023年6月24日
自発的なレビュー
Vodafone UK - Bangor NI ロゴ

Vodafone UK - Bangor NI からの回答

Hi Simon,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Absolutely blown away by how helpful…

Absolutely blown away by how helpful diligent and patient the store manager Zara was. Answered multiple questions and gave me sound advice and direction.

2023年6月23日
自発的なレビュー
Vodafone UK - Bangor NI ロゴ

Vodafone UK - Bangor NI からの回答

Hi River,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

5つ星のうち2の評価

Failures and lack of Customer Care

One week ago I visited the Bloomfield shopping Centre Bangor and was greeted by Adam and conducted a deal to replace my wifes phone - we agreed a deal - Adam was great. We returned yesterday to have info transferred from old to new and pleasant dealing with Abraham - we were requested to return an hour later - this time we were dealt with by another male (no name obvious) and given our new phone . When we got home we discovered we had no telephone or text service - we returned to the Store somewhat irate ( round trip of 50 miles) to be dealt with by a young female (again no name clearly displayed) who offered no apologies but put the matter down as "we can all make a mistake" - it transpired the Sim had not been transferred --when I asked had it not been checked she adopted a very arrogant attitude - obviously lacking in Customer Care. At this stage Abraham came to the rescue. I Left the store but had to return again(anther 10 mile round trip) as my contacts were not accessible - once again Abraham came to the rescue tendering his apologies. Overall a disappointing and costly transaction considering fuel and time taken and in particular the attitude of certain Staff (Adam and Abraham were great)

2023年6月21日
自発的なレビュー
Vodafone UK - Bangor NI ロゴ

Vodafone UK - Bangor NI からの回答

Hi Joe,

Thanks for taking the time to leave a review, I am sorry to hear of your recent experience. If you do still need help with anything or if there is a way we can turn your experience around please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Vodafone store bloomfield

Good experience

2023年6月16日
自発的なレビュー
Vodafone UK - Bangor NI ロゴ

Vodafone UK - Bangor NI からの回答

Hey John,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

All offers explain very well and very…

All offers explain very well and very friendly.

2023年6月13日
自発的なレビュー
Vodafone UK - Bangor NI ロゴ

Vodafone UK - Bangor NI からの回答

Hey Michael,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Zara (Vodafone-Bloomfields)

Shout out to Zara who made my switch to Vodafone a quick, easy & stress free one! Zara's knowledge of the products, her down to earth personality, how hard she works & her dedication to her customers make her an absolute asset to the company.

2023年6月13日
自発的なレビュー
Vodafone UK - Bangor NI ロゴ

Vodafone UK - Bangor NI からの回答

Hey Alison,

Thanks for letting us know what an amazing job Zara did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Zara is a lovely girl very helpful and…

Zara is a lovely girl very helpful and obligeing . She was so helpful and we appreciate all her patience with us . Give her a pay rise best in business

2023年6月5日
自発的なレビュー
Vodafone UK - Bangor NI ロゴ

Vodafone UK - Bangor NI からの回答

Hey Jim,

Thanks for the lovely review and fantastic support for Zara.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Abe was extremely helpful and very…

Abe was extremely helpful and very pleasant to deal with. Thanks for the help.

2023年5月31日
自発的なレビュー
Vodafone UK - Bangor NI ロゴ

Vodafone UK - Bangor NI からの回答

Hey Garth,

Thanks for the lovely review and fantastic support for Abe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Peter was a great help today

Peter was a great help today. He is patient enough to explain the details and we’re able to decide the best plan we intended to. Much appreciated.

2023年5月29日
自発的なレビュー
Vodafone UK - Bangor NI ロゴ

Vodafone UK - Bangor NI からの回答

Hey Razel,

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Amazing service.

Abe in Bangor branch was great. Lovely experience, was well informed and an ultimately good experience.

2023年5月29日
自発的なレビュー
Vodafone UK - Bangor NI ロゴ

Vodafone UK - Bangor NI からの回答

Hi Adam,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

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