Vodafone UK - Barkingside レビュー 

264
TrustScore 5段階評価の5

4.9

94 High Street, Barkingside, IG6 2DR ILFORD, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Great Service from the Barkingside store, a big thanks to Ali and Cedric. I had an issue with my new contract, they both persevered to get this right for me, even gave me their personal numbers so... もっと見る

企業が回答しました

5つ星のうち5の評価

Really helpful advice and support throughout the process of finding and purchasing and setting up a new smartphone in your Barkingside branch. Both Jake and Cedric were very polite and courteous. I wa... もっと見る

企業が回答しました

5つ星のうち5の評価

Cedric from Barkingside was amazing! Very very polite and helpful , and kind. The best customer service I have received in a long time. He deserves Employee of the Month, Employee of the Quarter and E... もっと見る

企業が回答しました


企業情報


連絡先

  • 94 High Street, Barkingside, IG6 2DR, ILFORD, 英国

4.9

優良

TrustScore 5段階評価の5

264件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(264)

過去12か月のレビュー数: 42,916

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5つ星のうち5の評価

Great service from Jake at Vodafone

Great service from Jake at Vodafone, I will definitely be coming back to the store.

2024年10月22日
自発的なレビュー
Vodafone UK - Barkingside ロゴ

Vodafone UK - Barkingside からの回答

Hi Mary,

Thank you for reviewing and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Cedric helped after I lost my phone.

Cedric helped after I lost my phone.

Many Thanks

Joseph

2024年10月22日
自発的なレビュー
Vodafone UK - Barkingside ロゴ

Vodafone UK - Barkingside からの回答

Hi Joseph,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Really helpful member of staff!!!

The member of staff, Cedric, who assisted with our queries and concerns was extremely knowledgeable and took time to explain all of our options. Having attempted to discuss issues online and via phone we were finally able to get the clarity and understanding that we required directly from Cedric. With the multiple issues I have experienced with Vodafone in the past I was please to have been assisted by Cedric who was clear, concise and very friendly. Thank you!!!!

2024年9月26日
自発的なレビュー
Vodafone UK - Barkingside ロゴ

Vodafone UK - Barkingside からの回答

Hi Maritta,

This is lovely feedback for Cedric. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Very good service and help from cedric…

Very good service and help from cedric who talk me through it.as did all the barkingside team members.

2024年9月5日
自発的なレビュー
Vodafone UK - Barkingside ロゴ

Vodafone UK - Barkingside からの回答

Hi Tanis,

Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Cedric was fantastic !!

Cedric was fantastic !!! So helpful and knowledgable. Was happy to talk through the various phone and airtime options. So much nicer to speak to a person who clearly enjoys their job rather than a telephone call. Very impressed on how he managed a growing queue, triaging queries

2024年9月11日
自発的なレビュー
Vodafone UK - Barkingside ロゴ

Vodafone UK - Barkingside からの回答

Hello, Ammv,

It's always our aim to provide a helpful service, so it's great to hear that Cedric delivered! We really appreciate you taking the time to leave feedback on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service

Nural knew what he was doing and solved my issues. Great service. Thank you Nural.

2024年9月5日
自発的なレビュー
Vodafone UK - Barkingside ロゴ

Vodafone UK - Barkingside からの回答

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I had a problem with talk back on my…

I had a problem with talk back on my phone and Nurul, helped me get my phone back to normal, fantastic service

2024年9月2日
自発的なレビュー
Vodafone UK - Barkingside ロゴ

Vodafone UK - Barkingside からの回答

Hi Denise,

Thanks for your review for Nurul. This is lovely feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Jake was very pleasant and helpful.

2024年8月14日
自発的なレビュー
Vodafone UK - Barkingside ロゴ

Vodafone UK - Barkingside からの回答

Hi there! Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, Vodafone Social Media Team

5つ星のうち1の評価

For months I have been complaining of…

For months I have been complaining of no/poor signal.
I have repeated the same things over and over again.
Tests have been done. SIM card has been replaced. Still the same issues. I have tried escalating this to Vodafone UK, but i'm getting nowhere. Now I am making public and escalating further. Shame on you Vodafone UK for not listening to a very VERY frustrated and angry customer.

2024年7月27日
自発的なレビュー
Vodafone UK - Barkingside ロゴ

Vodafone UK - Barkingside からの回答

Hey Mick,

I know how frustrating signal issues can be and how important it is to stay connected. On this platform we have no account access so we will be unable to run any tests or checks on the coverage issues you are experiencing. So we can get this all looked into, and escalate it to the engineers if needed, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Nural...great customer services

Nural helped upgrade my mobile contracts, and gave the best advice, saving me headache and money.
Very genuine and informative person. Thank you for the great service.

2024年7月26日
自発的なレビュー
Vodafone UK - Barkingside ロゴ

Vodafone UK - Barkingside からの回答

Hi Virginia. Thank you for your review for Nural. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

excelent service

excelent service

2024年7月22日
自発的なレビュー
Vodafone UK - Barkingside ロゴ

Vodafone UK - Barkingside からの回答

Hey ,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jake was very helpful on both…

Jake was very helpful on both occasions. Lovely to chat with him too.

2024年7月22日
自発的なレビュー
Vodafone UK - Barkingside ロゴ

Vodafone UK - Barkingside からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Cedric was really helpful finding a…

Cedric was really helpful finding a great deal for me when my existing deal expired. Highly recommend if you are looking for new phone or sim deals.

2024年7月4日
自発的なレビュー
Vodafone UK - Barkingside ロゴ

Vodafone UK - Barkingside からの回答

Hi Risanth,

Thanks for reviewing and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

issue with Voxi

I had an issue with Voxi and I went to the Vodafone shop in Barkingside. Jake was incredibly helpful and managed to sort everything out. He was incredibly supportive and he went the extra mile. Well done Jake for your amazing customer service.

2024年7月1日
自発的なレビュー
Vodafone UK - Barkingside ロゴ

Vodafone UK - Barkingside からの回答

Hi Sarah. Thank you for your review for Jake. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I came into Vodafone Barkingside and I…

I came into Vodafone Barkingside and I spoke to Nurul and found him very helpful and and sorted out my problem .thank you

2024年6月21日
自発的なレビュー
Vodafone UK - Barkingside ロゴ

Vodafone UK - Barkingside からの回答

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Great service from Jake.

Thanks to Jake for always helping me.

2024年6月18日
自発的なレビュー
Vodafone UK - Barkingside ロゴ

Vodafone UK - Barkingside からの回答

Hi Debra,

Thank you for taking the time to review and sharing this feedback for Jake.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Cedric and Nurul were extremely…

Cedric and Nurul were extremely knowledgeable and helpful...and patient

2024年6月18日
自発的なレビュー
Vodafone UK - Barkingside ロゴ

Vodafone UK - Barkingside からの回答

Hi Steve,

It's great to hear about your recent experience and feedback for Cedric and Nurul. Thank you for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Nurul was really helpful today the team…

Nurul was really helpful today the team in barkingside always help me when I go to the store

2024年6月18日
自発的なレビュー
Vodafone UK - Barkingside ロゴ

Vodafone UK - Barkingside からの回答

Hi Nurul,

Thank you for your review and feedback, it's great to hear about your recent experience.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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