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Vodafone UK - Basildon レビュー 

186
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TrustScore 5段階評価の5

4.9

移動体通信事業者
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Unit 11 (No 54) , Eastgate Shopping Centre, SS14 1AE Basildon, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Mai dealt with us with the utmost patience. She really explained everything clearly & was very helpful…… Excellent experience…. Thanks Mai. !!

企業が回答しました

5つ星のうち5の評価

Mai was very helpful with our last phone purchase a few weeks back so we were very happy to see her when we returned today. She went through all the options very clearly and was very patient with us.... もっと見る

企業が回答しました

5つ星のうち5の評価

Mai, I had good experience with her. She was really good at what she does. Good customer service, welcoming approach.

企業が回答しました

5つ星のうち5の評価

I came into the Basildon store to collect an iPhone for my daughters birthday. I can honestly say Phan who was assisting me was absolutely incredible. Friendly, super efficient, and went above and bey... もっと見る

企業が回答しました

企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Basildon について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • Unit 11 (No 54) , Eastgate Shopping Centre, SS14 1AE, Basildon, 英国

4.9

優良

TrustScore 5段階評価の5

186件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(186)

過去12か月のレビュー数: 41,572件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Phan was very friendly and very helpful…

Phan was very friendly and very helpful and patient with me.she knows here job and she does it well,she is a great member of staff for you.

2025年9月4日
自発的なレビュー
Vodafone UK - Basildon ロゴ

Vodafone UK - Basildon からの回答

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review and for your kind words.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Samuel

Samuel, was very helpful and efficient and quick, in sorting me out a very good deal.

2025年9月1日
自発的なレビュー
Vodafone UK - Basildon ロゴ

Vodafone UK - Basildon からの回答

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Vodafone Samuel

The salesman called Samuel made me very comfortable and went through everything thing with me he is very polite professional and a lovely guy. Would recommend him to anyone.

2025年9月1日
自発的なレビュー
Vodafone UK - Basildon ロゴ

Vodafone UK - Basildon からの回答

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Pleasant visit

Kill time and got another phone sim activated. Served by Mai who was very helpful.

2025年8月7日
自発的なレビュー
Vodafone UK - Basildon ロゴ

Vodafone UK - Basildon からの回答

Hey Raymond,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Mai.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service!

Great service! I came into store a couple of times & what a lovely team! Del is amazing and so helpful! He helped me sort my account and upgraded my phone, he got me the best deal within my price range. He has a fantastic attitude and always had a solution to problems that occurred.

2025年8月6日
自発的なレビュー
Vodafone UK - Basildon ロゴ

Vodafone UK - Basildon からの回答

Hi Darcy,

Thank you so much for your wonderful review and the amazing support you’ve shown for Del —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Samual was amazing

Samual was amazing. So kind and helpful and explained everything so well

2025年8月5日
自発的なレビュー
Vodafone UK - Basildon ロゴ

Vodafone UK - Basildon からの回答

Hey Katie,

Thanks for the lovely review and fantastic support for Samual.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Samual was very helpful

Samual was very helpful , informative and patient ! Think I got a good deal
So very happy 😃

2025年8月4日
自発的なレビュー
Vodafone UK - Basildon ロゴ

Vodafone UK - Basildon からの回答

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

PHAN AT BASILDON VODAFONE WAS AMAZING…

PHAN AT BASILDON VODAFONE WAS AMAZING HELPING ME SORT OUT A NEW PLAN FOR ME

2025年8月2日
自発的なレビュー
Vodafone UK - Basildon ロゴ

Vodafone UK - Basildon からの回答

Hey Deborah,

This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Samual

Sam, was very helpful and very good people skills

Appreciate his time

Thankyou

2025年7月10日
自発的なレビュー
Vodafone UK - Basildon ロゴ

Vodafone UK - Basildon からの回答

Hey Taylor,

Thanks for the lovely review and fantastic support for Samual.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Top Class Service

i popped into the Vodafone store in Basildon to get a SIM only contract and move my existing number over. I was dealt with by Ruby who was brilliant. She had me set up in just a few minutes and explained everything as we went along.

2025年7月8日
自発的なレビュー
Vodafone UK - Basildon ロゴ

Vodafone UK - Basildon からの回答

Hey Jean,

Thanks for the lovely review and fantastic support for Ruby.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Amazing afternoon at Vodafone store in…

Amazing afternoon at Vodafone store in Basildon today.
Phan the store manager was a real delight and extremely knowledgeable.
Thank you for your massive help today.

2025年7月6日
自発的なレビュー
Vodafone UK - Basildon ロゴ

Vodafone UK - Basildon からの回答

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful

Samuel is very helpful, easy to talk to.
Very good customer service!

2025年7月5日
自発的なレビュー
Vodafone UK - Basildon ロゴ

Vodafone UK - Basildon からの回答

Hey,

Thanks for the lovely review and fantastic support for Samuel.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Visit basilHad an amazing visit to Basildon…

Had an amazing visit to Basildon Vodafone Sam dealt with he was fantastic above and beyond thank you

2025年7月4日
自発的なレビュー
Vodafone UK - Basildon ロゴ

Vodafone UK - Basildon からの回答

Hey there,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Sam was Very informative and very…


Sam was Very informative and very helpful.
Worked very hard to achieve my requirements

2025年7月1日
自発的なレビュー
Vodafone UK - Basildon ロゴ

Vodafone UK - Basildon からの回答

Hey Essex, ​

Thanks for the lovely review and fantastic support for Sam. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

5つ星のうち5の評価

Samuel was absolutely amazing with…

Samuel was absolutely amazing with customer service at vodafone. Was able to find a phone that suited my needs . Thank you brilliant 5 stars

2025年6月5日
自発的なレビュー
Vodafone UK - Basildon ロゴ

Vodafone UK - Basildon からの回答

Hi Debbie.

We're happy to hear that you received amazing customer service and found a phone that suited your needs.

Thanks for the brilliant review! If you need anything, reach out to our Social Media team.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Helpful friendly staff

Phan Boi was really friendly and very helpful. She explained everything as she took me through the process of getting a new phone contract...from trading my old phone in to transferring my number over. Everything was sorted very quickly and professionally. Thank you...!
Lovely lady. Star colleague.

2025年6月3日
自発的なレビュー
Vodafone UK - Basildon ロゴ

Vodafone UK - Basildon からの回答

Hey Kelly,

Thanks for the lovely review and fantastic support for Phan Boi.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very happy with overall product & service

I was due an upgrade so I went into the Basildon branch and was served by Scott.
Scott took his time to listen to my needs and wants, he communicated my options well and talk me through all aspects of my upgrade.
Very happy with the overall product and service.

2025年6月3日
自発的なレビュー
Vodafone UK - Basildon ロゴ

Vodafone UK - Basildon からの回答

Hey ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

5つ星のうち5の評価

Honestly outstanding service

Honestly outstanding service from the advisor and very professional from start to finish what a credit to Vodafone Basildon store.
Just hope Samuel gets the credit he deserves

2025年6月4日
自発的なレビュー
Vodafone UK - Basildon ロゴ

Vodafone UK - Basildon からの回答

Hey Richard,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Samuel was really helpful

Samuel was really helpful, understood my problem with Onecom and smoothly transferred me to Vodafone.. really enjoyed the experience

2025年6月4日
自発的なレビュー
Vodafone UK - Basildon ロゴ

Vodafone UK - Basildon からの回答

Hey Terry,

Thanks for the lovely review and fantastic support for Samuel.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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