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Vodafone UK - Basildon レビュー 

186
•
TrustScore 5段階評価の5

4.9

移動体通信事業者
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Unit 11 (No 54) , Eastgate Shopping Centre, SS14 1AE Basildon, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Mai dealt with us with the utmost patience. She really explained everything clearly & was very helpful…… Excellent experience…. Thanks Mai. !!

企業が回答しました

5つ星のうち5の評価

Mai was very helpful with our last phone purchase a few weeks back so we were very happy to see her when we returned today. She went through all the options very clearly and was very patient with us.... もっと見る

企業が回答しました

5つ星のうち5の評価

Mai, I had good experience with her. She was really good at what she does. Good customer service, welcoming approach.

企業が回答しました

5つ星のうち5の評価

I came into the Basildon store to collect an iPhone for my daughters birthday. I can honestly say Phan who was assisting me was absolutely incredible. Friendly, super efficient, and went above and bey... もっと見る

企業が回答しました

企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Basildon について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • Unit 11 (No 54) , Eastgate Shopping Centre, SS14 1AE, Basildon, 英国

4.9

優良

TrustScore 5段階評価の5

186件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(186)

過去12か月のレビュー数: 41,878件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Excellent service from Steven

Excellent service from Steven. We always visit the Basildon branch of Vodafone due to the great service they provide. Any problem we may have, they have always happily dealt with. It is rare to come away from any store feeling happy with the service provided.

2024年5月17日
自発的なレビュー
Vodafone UK - Basildon ロゴ

Vodafone UK - Basildon からの回答

Hi Annette,

It's great to hear about your recent experience and feedback for Steven. Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Went into store to upgrade

Went into store to upgrade. Steve was most helpful. Went through my usage and recommended a handset an plan. Even went through and helped transfer data.

2024年5月7日
自発的なレビュー
Vodafone UK - Basildon ロゴ

Vodafone UK - Basildon からの回答

Hi Frank. Thank you for your review for Steve. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Went into store to check roaming…

Went into store to check roaming options, spoke to Steve who was so helpful. Ended up upgrading my phone amd moving my home broadband to Vodafone at a much better deal. So happy i visited the store. Steve couldnt be any more helpful.

2024年5月4日
自発的なレビュー
Vodafone UK - Basildon ロゴ

Vodafone UK - Basildon からの回答

Hey Perry,

Thanks for the 5 stars! We're delighted you had a great experience.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Served by Sam praise the lord she was…

Served by Sam praise the lord she was wonderful , got me a good deal

2024年4月22日
自発的なレビュー
Vodafone UK - Basildon ロゴ

Vodafone UK - Basildon からの回答

Hi Sabrina,

Thank you for taking the time to leave us a review, and sharing this great feedback for Sam.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Store agent was really helpful

2024年3月29日
自発的なレビュー
Vodafone UK - Basildon ロゴ

Vodafone UK - Basildon からの回答

Hi Michelle. Thank you for your review and rating. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

What impressed me was their dedication to customer satisfaction.

The team at Vodafone Basildon went above and beyond to assist me with my inquiries. They patiently listened to my questions and concerns, offering expert advice tailored to my specific needs. Not only were they knowledgeable about their products and services, but they also took the time to explain everything in a clear and understandable manner.

What truly impressed me was their dedication to customer satisfaction. They took the time to understand my requirements and preferences, guiding me towards the best options available. Their professionalism and attention to detail were truly commendable, making the entire experience seamless and enjoyable.

I left the Vodafone shop feeling confident and satisfied with my choices, thanks to the exceptional assistance provided by the staff. Their friendly demeanor, expertise, and commitment to excellence have earned my trust and loyalty as a customer.

I would highly recommend the Vodafone shop to anyone in need of mobile services or assistance. Thank you to the amazing team for making my visit a truly memorable one!

Warm regards,
Skie Hummingbird

2024年3月23日
自発的なレビュー
Vodafone UK - Basildon ロゴ

Vodafone UK - Basildon からの回答

Hi Skie,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

The product knowledge was very…

The product knowledge was very impressive and my query was resolved swiftly

2024年2月26日
自発的なレビュー
Vodafone UK - Basildon ロゴ

Vodafone UK - Basildon からの回答

Hey Nicholas,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Steven was fantastic

Steven was fantastic. Helped us with a few issues we were having. Then explained that we could upgrade to a brand new phone and use our old phone to trade in to help with the remaining cost of our old phone.

Then he helped transfer all of our data. He was very informative, friendly and efficient. Made the whole process seem simple and easy for us oldies. Thanks again.

2024年2月20日
自発的なレビュー
Vodafone UK - Basildon ロゴ

Vodafone UK - Basildon からの回答

Hi Hersi,

This is lovely feedback for Steven. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Phan was very friendly and…

Phan was very friendly and professional. Explained everything very well and managed to save us money off our monthly bill. A credit to your company.

2024年1月27日
自発的なレビュー
Vodafone UK - Basildon ロゴ

Vodafone UK - Basildon からの回答

Hi there,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Went into the basildon store and was…

Went into the basildon store and was seen by Samantha who helped me upgrade to a new phone very happy with the service

2024年1月15日
自発的なレビュー
Vodafone UK - Basildon ロゴ

Vodafone UK - Basildon からの回答

Hi Craig. Thank you for your review for Samantha. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Staff were great

Staff were great, so helpful and more than happy to help

Woukd definitely shop in store again

2023年12月30日
自発的なレビュー
Vodafone UK - Basildon ロゴ

Vodafone UK - Basildon からの回答

Thanks for your feedback. It's always good to see we were able to help.
Thanks again, The Vodafone Social Media Team

5つ星のうち5の評価

The service I received was great

The service I received was great. Nothing was too much trouble. I will be returning thank you .

2023年12月29日
自発的なレビュー
Vodafone UK - Basildon ロゴ

Vodafone UK - Basildon からの回答

Thanks for your feedback. It's always good to see one of our team made such a great impression on you.
Thanks again, The Vodafone Social Media Team

5つ星のうち5の評価

Needed a new iPhone as mine was very…

Needed a new iPhone as mine was very old went into store and saw Scott who advised me on what iPhones would be perfect for me I got my upgrade to an iPhone 12 very happy with the service and positive attitude

2023年11月19日
自発的なレビュー
Vodafone UK - Basildon ロゴ

Vodafone UK - Basildon からの回答

Hi Jackie. Thank you for your review for Scott. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Sarah was wonderful she helped me fix…

Sarah was wonderful she helped me fix my iPad very friendly and happy young lady

2023年11月10日
自発的なレビュー
Vodafone UK - Basildon ロゴ

Vodafone UK - Basildon からの回答

Hi Pam,

Thank you for reviewing and sharing this great feedback for Sarah.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Sarah was amazing customer service very…

Sarah was amazing customer service very friendly she helped me a lot with my upgrade and my daughters additional line thank you Sarah

2023年11月8日
自発的なレビュー
Vodafone UK - Basildon ロゴ

Vodafone UK - Basildon からの回答

Hey Rosslyn,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

broadband

Came in to set up broadband, Michael/Mike was very helpful and straightforward, which I like! Will be spreading the word about this fantastic service!

2023年10月31日
自発的なレビュー
Vodafone UK - Basildon ロゴ

Vodafone UK - Basildon からの回答

Hi Barry,

We're pleased to hear about your recent experience. Thank you for reviewing and sharing your feedback for Michael.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Unfortunately my phone broke and I…

Unfortunately my phone broke and I needed a new one so I visited the store today and Scott assisted me to help get a new iPhone and I’m very pleased with the friendly service and the price of the contract for my upgrade!

2023年10月31日
自発的なレビュー
Vodafone UK - Basildon ロゴ

Vodafone UK - Basildon からの回答

Hi Denise,

Thank you for your review and sharing this feedback. We appreciate it.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Steven was great helped me upgrade to…

Steven was great helped me upgrade to new phone and transferred all my data I need for my business

2023年10月2日
自発的なレビュー
Vodafone UK - Basildon ロゴ

Vodafone UK - Basildon からの回答

Hey Tracey,

Thanks for the lovely review and fantastic support for Steven.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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