Vodafone UK - Belfast Donnegal Place レビュー 

138
TrustScore 5段階評価の4

4.2

30 Donegall Pl, BT1 5BB Belfast, GB


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5つ星のうち5の評価

Mark at the Belfast Vodafone gave us brilliant service. We had bought Vodafone IE sim and as soon as we crossed the border into Northern Ireland, it stopped working. He explained why and sold us £10 f... もっと見る

企業が回答しました

5つ星のうち5の評価

I walked in Vodafone shop on a midweek midday and wasn’t busy so I got attended to right away and the shop assistants/store manager (Jevon) was really helpful and polite - explained everything and sug... もっと見る

企業が回答しました

5つ星のうち5の評価

Bradley was very informative and didn't mind running around the shop following me and answering any questions I had on numerous makes and models of phones. With his expertise I was able to get th... もっと見る

企業が回答しました

5つ星のうち5の評価

Upgraded to a new handset with Jevon in the Vodafone store in Belfast city centre. Jevon was extremely helpful and pleasant to deal with, he made the upgrade process very quick and painless and explai... もっと見る

企業が回答しました


企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Belfast Donnegal Place について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • 30 Donegall Pl, BT1 5BB, Belfast, 英国

4.2

ほぼ満足

TrustScore 5段階評価の4

138件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.2

すべてのレビュー

(138)

過去12か月のレビュー数: 42,756

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5つ星のうち1の評価

Poor

Rubbish broadband. Their router isn't even good enough to reach the downstairs bathroom 10 metres away on the same floor

Worst ever

2026年6月28日
自発的なレビュー
Vodafone UK - Belfast Donnegal Place ロゴ

Vodafone UK - Belfast Donnegal Place からの回答

Hey ClarityIsKey,

I'm sorry to hear you're unhappy with your broadband service. I appreciate how frustrating it must be when you're unable to get a reliable WiFi connection throughout your home.
WiFi performance can be affected by a number of factors, including the layout and construction of the property, the placement of the router, and potential sources of interference. While the router is designed to provide coverage throughout most homes, signal strength can vary between rooms and areas of the property.

If you haven't already done so, we'd recommend speaking with our Broadband Team so they can run some diagnostics and check whether there are any issues affecting your service. They can also provide advice on router placement and discuss options to help improve your WiFi coverage.

You can contact the Broadband Team on 0333 304 0191 or via Live Chat here: vodafone.uk/2LCJiTm If you've already spoken with the Broadband Team and feel your concerns remain unresolved, we'd be happy to help raise this as a formal complaint. Please contact our Social Media Team via Facebook at vodafone.uk/2Fpnah2

Thanks,
Vodafone Social Media Team

5つ星のうち1の評価

Why did I leave O2

Why did I leave O2
Sometimes the cheaper phone contracts are not always the best thing.
Signal is in and out like a yo yo for a start.
The roaming charges are ridiculous. No add on available to buy if you travel out of Europe.
Come on Vodafone step in to the real world.
I can not imagine being told to use a SIM card from another company from o2 , three or EE
Yes I know you have a global package but tell people about it.
You can charge people 7.39 per day for roaming because you don’t have anything in place.
I will never use Vodafone again

2024年12月12日
自発的なレビュー
Vodafone UK - Belfast Donnegal Place ロゴ

Vodafone UK - Belfast Donnegal Place からの回答

Hi Michael. It's disappointing to see your review. This isn't the experience we wanted you to have. We're sorry your journey with us has lead to this. If you need any help in the future or would like us to look into anything further, please come and chat to us over on:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Vodafone Social Media Team

5つ星のうち5の評価

Grear customer service

I needed to engage with someone directly about my contract renewal so visited the shop and was dealt with by Jevon who was very professional indeed. Subsequently, all was sorted very proficiently. Thanks!

2024年12月14日
自発的なレビュー
Vodafone UK - Belfast Donnegal Place ロゴ

Vodafone UK - Belfast Donnegal Place からの回答

Hi Steph,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Great friendly service from Jevon

Great friendly service from Jevon. Got what we needed without any problems

2024年11月30日
自発的なレビュー
Vodafone UK - Belfast Donnegal Place ロゴ

Vodafone UK - Belfast Donnegal Place からの回答

Hi Colin,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

I have dealt with a Vodafone employee…

I have dealt with a Vodafone employee named employee Nathan He is a very respectable man in his dealings with customers. I give him 5 stars and he deserves great respect

2024年11月29日
自発的なレビュー
Vodafone UK - Belfast Donnegal Place ロゴ

Vodafone UK - Belfast Donnegal Place からの回答

Hi Keenen,

Thanks for sharing your fabulous feedback for Nathan. If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Great help from Nathan who resolved our…

Great help from Nathan who resolved our questions

2024年11月19日
自発的なレビュー
Vodafone UK - Belfast Donnegal Place ロゴ

Vodafone UK - Belfast Donnegal Place からの回答

Hi. Thank you for your review for Nathan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Brilliant Bradley!

Bradley was very informative and didn't mind running around the shop following me and answering any questions I had on numerous makes and models of phones.

With his expertise I was able to get the exact phone and package that suited me best. Couldn't fault a single thing!

An absolute credit to Vodafone and the Donegal Place branch!

2024年9月26日
自発的なレビュー
Vodafone UK - Belfast Donnegal Place ロゴ

Vodafone UK - Belfast Donnegal Place からの回答

Hi JR,

This is lovely feedback for Bradley. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Bradley was great at explaining…

Bradley was great at explaining everything and I'm very happy with the choice of phone I got.

2024年9月25日
自発的なレビュー
Vodafone UK - Belfast Donnegal Place ロゴ

Vodafone UK - Belfast Donnegal Place からの回答

Hi Stephen,

Thank you for your review and feedback for Bradley.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Upgraded to a new handset with Jevon in…

Upgraded to a new handset with Jevon in the Vodafone store in Belfast city centre. Jevon was extremely helpful and pleasant to deal with, he made the upgrade process very quick and painless and explained each stage of the process very clearly. I felt a great sense of trust and honesty from him as he asked me questions about my current phone and listened carefully to my wants and expectations for the new handset. Could not be happier with the experience

2024年9月17日
自発的なレビュー
Vodafone UK - Belfast Donnegal Place ロゴ

Vodafone UK - Belfast Donnegal Place からの回答

Hi Conall, thank you for your 5 star review and the the great feedback about the team and Jevon in the Belfast store.
Thanks,
The Vodafone Social Media Team

5つ星のうち5の評価

Absolutely first class service

Absolutely first class service - completely worth coming into town for - patient,comprehensive knowledge of products, tech., deals and details of contracts, transferred everything onto new phone (worth every penny and more of £25 charge) and resolved all minor glitches. Better deal for me than main competitors. Willingness to sort any future issues much appreciated. Also, the staff were very kind, understanding, helpful and patient with the many customers who came in while I was there who didn't have English as a first language and who were trying to get phones sorted - impressive.

2024年9月19日
自発的なレビュー
Vodafone UK - Belfast Donnegal Place ロゴ

Vodafone UK - Belfast Donnegal Place からの回答

Hi Helen,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Grand times

Prices are low and the staff was nice, Jevon was very helpful

2024年8月17日
自発的なレビュー
Vodafone UK - Belfast Donnegal Place ロゴ

Vodafone UK - Belfast Donnegal Place からの回答

Hey Sean,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Dylan was very helpful

2024年8月11日
自発的なレビュー
Vodafone UK - Belfast Donnegal Place ロゴ

Vodafone UK - Belfast Donnegal Place からの回答

Hi Brian,

Thank you for taking the time to review and sharing this feedback for Dylan.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Great service and even better it was in person

The Belfast team made updating my contract so simple and with a significant saving.

2024年7月6日
自発的なレビュー
Vodafone UK - Belfast Donnegal Place ロゴ

Vodafone UK - Belfast Donnegal Place からの回答

Hello, Thomas,

It's lovely to hear about the positive experience which you had in our Belfast store, and we appreciate you providing feedback on this.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Brilliant

Brilliant. Very quick and Jevon was friendly and personable.

2024年7月3日
自発的なレビュー
Vodafone UK - Belfast Donnegal Place ロゴ

Vodafone UK - Belfast Donnegal Place からの回答

Hi Matthew,

It's great to hear about your recent experience and feedback. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Fast and quick resolution by…

Fast and quick resolution by Jevon(Store Manager) for sim migration and fix
Better than the contact centre
5/5

2024年6月7日
自発的なレビュー
Vodafone UK - Belfast Donnegal Place ロゴ

Vodafone UK - Belfast Donnegal Place からの回答

Hey Kevin,

Thanks for the 5 stars!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Nathan was a great help today

Nathan was a great help today! Got me sorted with everything I needed and explained it all with ease!

Thank you!

2024年5月7日
自発的なレビュー
Vodafone UK - Belfast Donnegal Place ロゴ

Vodafone UK - Belfast Donnegal Place からの回答

Hi Jonny.

Thank you for your review. It’s great to hear of your positive experience with Nathan. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Very 😃 with the service and the…

Very happy with the service and the price 👌👌👌

2024年5月6日
自発的なレビュー
Vodafone UK - Belfast Donnegal Place ロゴ

Vodafone UK - Belfast Donnegal Place からの回答

Hey Dominic,

This is what we love to hear! Thank you for taking the time to share this awesome feedback, we're delighted you're enjoying Vodafone.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Went in to query a new phone

Went in to query a new phone, came out with a new phone and cheaper contract! Brilliant customer service from Nathan as always. Has always made things smooth sailing.

2024年4月22日
自発的なレビュー
Vodafone UK - Belfast Donnegal Place ロゴ

Vodafone UK - Belfast Donnegal Place からの回答

Hi Lynz. Thank you for your review for Nathan. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I really appreciate it the way you…

I really appreciate it the way you explained to me everything Dylan

2024年4月13日
自発的なレビュー
Vodafone UK - Belfast Donnegal Place ロゴ

Vodafone UK - Belfast Donnegal Place からの回答

Hi Sahra,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

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