Mark at the Belfast Vodafone gave us brilliant service. We had bought Vodafone IE sim and as soon as we crossed the border into Northern Ireland, it stopped working. He explained why and sold us £10 f... もっと見る
企業が回答しました
30 Donegall Pl, BT1 5BB Belfast, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Mark at the Belfast Vodafone gave us brilliant service. We had bought Vodafone IE sim and as soon as we crossed the border into Northern Ireland, it stopped working. He explained why and sold us £10 f... もっと見る
企業が回答しました
I walked in Vodafone shop on a midweek midday and wasn’t busy so I got attended to right away and the shop assistants/store manager (Jevon) was really helpful and polite - explained everything and sug... もっと見る
企業が回答しました
Bradley was very informative and didn't mind running around the shop following me and answering any questions I had on numerous makes and models of phones. With his expertise I was able to get th... もっと見る
企業が回答しました
Upgraded to a new handset with Jevon in the Vodafone store in Belfast city centre. Jevon was extremely helpful and pleasant to deal with, he made the upgrade process very quick and painless and explai... もっと見る
企業が回答しました
当該企業による記述
30 Donegall Pl, BT1 5BB, Belfast, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Rubbish broadband. Their router isn't even good enough to reach the downstairs bathroom 10 metres away on the same floor
Worst ever

Vodafone UK - Belfast Donnegal Place からの回答
Why did I leave O2
Sometimes the cheaper phone contracts are not always the best thing.
Signal is in and out like a yo yo for a start.
The roaming charges are ridiculous. No add on available to buy if you travel out of Europe.
Come on Vodafone step in to the real world.
I can not imagine being told to use a SIM card from another company from o2 , three or EE
Yes I know you have a global package but tell people about it.
You can charge people 7.39 per day for roaming because you don’t have anything in place.
I will never use Vodafone again

Vodafone UK - Belfast Donnegal Place からの回答
I needed to engage with someone directly about my contract renewal so visited the shop and was dealt with by Jevon who was very professional indeed. Subsequently, all was sorted very proficiently. Thanks!

Vodafone UK - Belfast Donnegal Place からの回答
Great friendly service from Jevon. Got what we needed without any problems

Vodafone UK - Belfast Donnegal Place からの回答
I have dealt with a Vodafone employee named employee Nathan He is a very respectable man in his dealings with customers. I give him 5 stars and he deserves great respect

Vodafone UK - Belfast Donnegal Place からの回答
Great help from Nathan who resolved our questions

Vodafone UK - Belfast Donnegal Place からの回答
Bradley was very informative and didn't mind running around the shop following me and answering any questions I had on numerous makes and models of phones.
With his expertise I was able to get the exact phone and package that suited me best. Couldn't fault a single thing!
An absolute credit to Vodafone and the Donegal Place branch!

Vodafone UK - Belfast Donnegal Place からの回答
Bradley was great at explaining everything and I'm very happy with the choice of phone I got.

Vodafone UK - Belfast Donnegal Place からの回答
Upgraded to a new handset with Jevon in the Vodafone store in Belfast city centre. Jevon was extremely helpful and pleasant to deal with, he made the upgrade process very quick and painless and explained each stage of the process very clearly. I felt a great sense of trust and honesty from him as he asked me questions about my current phone and listened carefully to my wants and expectations for the new handset. Could not be happier with the experience

Vodafone UK - Belfast Donnegal Place からの回答
Absolutely first class service - completely worth coming into town for - patient,comprehensive knowledge of products, tech., deals and details of contracts, transferred everything onto new phone (worth every penny and more of £25 charge) and resolved all minor glitches. Better deal for me than main competitors. Willingness to sort any future issues much appreciated. Also, the staff were very kind, understanding, helpful and patient with the many customers who came in while I was there who didn't have English as a first language and who were trying to get phones sorted - impressive.

Vodafone UK - Belfast Donnegal Place からの回答
Very Helpful store manager and inviting store

Vodafone UK - Belfast Donnegal Place からの回答

Vodafone UK - Belfast Donnegal Place からの回答
The Belfast team made updating my contract so simple and with a significant saving.

Vodafone UK - Belfast Donnegal Place からの回答

Vodafone UK - Belfast Donnegal Place からの回答
Fast and quick resolution by Jevon(Store Manager) for sim migration and fix
Better than the contact centre
5/5

Vodafone UK - Belfast Donnegal Place からの回答
Nathan was a great help today! Got me sorted with everything I needed and explained it all with ease!
Thank you!

Vodafone UK - Belfast Donnegal Place からの回答

Vodafone UK - Belfast Donnegal Place からの回答
Went in to query a new phone, came out with a new phone and cheaper contract! Brilliant customer service from Nathan as always. Has always made things smooth sailing.

Vodafone UK - Belfast Donnegal Place からの回答
I really appreciate it the way you explained to me everything Dylan

Vodafone UK - Belfast Donnegal Place からの回答
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