From the moment I was in the door I was made to feel very welcome, extremely helpful as I am a older shopper every thing explained, ten out of ten
企業が回答しました
所在地
所在地を変更27 Forrestside Shopping Centre, Upper Galwally, BT8 6FX Belfast, GB
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Nothing was too much trouble for Neil. He was most patient and helpful, looking into different options for our daughter's first phone. He set up phones and let daughter choose her own number 😊 Gre... もっと見る
企業が回答しました
I went to ask for advice about vodafone broadband. Scott was brilliant and provided all the advice I needed to make an informed decision. I really appreciate good service and Scott was excellent.
企業が回答しました
Peter at the Forest side branch was incredibly helpful. He clearly laid out the available plans and options when combining our contracts and broadband, making the process stress free and easy. Couldn'... もっと見る
企業が回答しました
企業情報
Vodafone UK - Belfast Forrestside について
当該企業による記述
連絡先
27 Forrestside Shopping Centre, Upper Galwally, BT8 6FX, Belfast, 英国
4.9
優良
175件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Forestside store
My mother went into Forestside store today for help with the contact list on her phone. Instead of helping her the staff member restored her phone to factory settings and handed it back. Effectively leaving an 82 year old woman who lives alone without a functioning phone. Beyond poor service.
2026年9月28日
自発的なレビュー
Vodafone UK - Belfast Forrestside からの回答
Hey Jenny,
I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have.
If there's anything at all you still need help with, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
From the moment I was in the door I was…
From the moment I was in the door I was made to feel very welcome, extremely helpful as I am a older shopper every thing explained, ten out of ten
2026年9月28日
自発的なレビュー
Vodafone UK - Belfast Forrestside からの回答
Hey Anne,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service, great staff
Dayle, Michael, Pete and Ben were all very helpful with getting me a new SIM only deal
2026年9月17日
自発的なレビュー
Vodafone UK - Belfast Forrestside からの回答
Hey Arigon,
Thanks for the lovely review and fantastic support for Dayle, Michael, Pete and Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Broadband advice.
I went to ask for advice about vodafone broadband. Scott was brilliant and provided all the advice I needed to make an informed decision. I really appreciate good service and Scott was excellent.
2026年9月14日
自発的なレビュー
Vodafone UK - Belfast Forrestside からの回答
Hey Olive,
Thanks for the lovely review and fantastic support for Scott. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Scott was amazing and was a great help…
Scott was amazing and was a great help in helping me upgrade my phone
2026年9月3日
自発的なレビュー
Vodafone UK - Belfast Forrestside からの回答
Hey Justin,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service & assistance from Andrea…
Great service & assistance from Andrea at Vodafone Lesley Forrestside. I received a great new offer to renew my phone contract & went ahead to subscribe to a new broadband plan as well! Highly recommended!
2026年9月1日
自発的なレビュー
Vodafone UK - Belfast Forrestside からの回答
Hey Amir,
Thanks for the lovely review and fantastic support for Andrea.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very pleasant adviser's professionally…
Very pleasant adviser's professionally dealt with. No issues and everything well explained
2026年8月14日
自発的なレビュー
Vodafone UK - Belfast Forrestside からの回答
Hey there,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Scott was so patient and helpful with…
Scott was so patient and helpful with my partners upgrade today! At forestside Belfast. Pleasant. Made conversation. Answered all questions in a way we could understand. Would deal with him again. Thank you Scott ⭐️⭐️⭐️⭐️⭐️
2026年8月8日
自発的なレビュー
Vodafone UK - Belfast Forrestside からの回答
Hey Leanne,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fuss free
Very professional-
informative, friendly, understanding, patient and therefore a fuss free contract.
Options available clearly explained.
2026年8月6日
自発的なレビュー
Vodafone UK - Belfast Forrestside からの回答
Hey Heather,
Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff in Forestside (Andrea) are…
The staff in Forestside (Andrea) are exceptionally helpful all the time
2026年8月3日
自発的なレビュー
Vodafone UK - Belfast Forrestside からの回答
Hey there,
Thanks for the lovely review and fantastic support for Andrea. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Peter at Forestside
Peter at the Forest side branch was incredibly helpful. He clearly laid out the available plans and options when combining our contracts and broadband, making the process stress free and easy. Couldn't have asked for better customer service
2026年7月26日
自発的なレビュー
Vodafone UK - Belfast Forrestside からの回答
Hey Andrew,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nothing was too much trouble for Neil.
Nothing was too much trouble for Neil.
He was most patient and helpful, looking into different options for our daughter's first phone. He set up phones and let daughter choose her own number 😊
Great customer service. Thank you, much appreciated 👍
2026年7月23日
自発的なレビュー
Vodafone UK - Belfast Forrestside からの回答
Hey Andrew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andrea was so Professional and made my…
Andrea was so Professional and made my experience wonderful
2026年7月15日
自発的なレビュー
Vodafone UK - Belfast Forrestside からの回答
Hey Edward,
Thanks for the lovely review and fantastic support for Andrea.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Outstanding service
Outstanding service this morning in the Forestside branch. Pleasant, helpful and efficient.
2026年7月9日
自発的なレビュー
Vodafone UK - Belfast Forrestside からの回答
Hey Lorna,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was happy thank you god bless you
2026年7月8日
自発的なレビュー
Vodafone UK - Belfast Forrestside からの回答
Hey Sebos,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
--------
Very transparent
Scott is very transparent, informative, and helpful. Able to answer all our queries. Customer service went above and beyond. Very welcoming. People oriented.
2026年7月8日
自発的なレビュー
Vodafone UK - Belfast Forrestside からの回答
Hey Ethz,
Thanks for the lovely review and fantastic support for .Scott
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The advisor was brilliant
The advisor was brilliant. Very informative, patient and helpful
2026年7月5日
自発的なレビュー
Vodafone UK - Belfast Forrestside からの回答
Hey Kerry,
Thanks for the lovely review and the fantastic support you’ve shown for agent.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodaphone
A very helpful, pleasant agent Andrea at Forestside.
Sorted our problems out efficiently and with a smile.
Lisburn shop was awful… most unhelpful and disinterested girl yesterday.
2026年7月5日
自発的なレビュー
Vodafone UK - Belfast Forrestside からの回答
Hey Ann,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Andrea.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service from Michael
Very good service from Michael. They fixed my texting problem for me.
2026年7月4日
自発的なレビュー
Vodafone UK - Belfast Forrestside からの回答
Hey Barry,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Belfast Forrestside からの回答
Hey Jean,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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