Vodafone UK - Bishop Auckland レビュー 

305
TrustScore 5段階評価の5

5.0

54 Newgate Street, DL14 7EQ Bishop Auckland, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Got to the vodafone shop in Bishop Auckland High Street. Had an issue with ads blocking my phone! Jack really helped me delete all unwanted apps. So happy. He reassured me. Gave me excellent service w... もっと見る

企業が回答しました

5つ星のうち5の評価

Came into the Bishop Auckland store to cancel a broadband switch, which sadly we couldn't do over the phone (as we'd switched to Vodafone via a 3rd party site). George was amazing in helping us to can... もっと見る

企業が回答しました

5つ星のうち5の評価

Brilliant service, advice and support today from Jack, store manager at Vodafone in Bishop Auckland. Everything was explained clearly and he got excellent deals for both my husband and myself on our... もっと見る

企業が回答しました


企業情報


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  • 54 Newgate Street, DL14 7EQ, Bishop Auckland, 英国

5.0

優良

TrustScore 5段階評価の5

305件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

5.0

すべてのレビュー

(305)

過去12か月のレビュー数: 41,293

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5つ星のうち5の評価

Very helpful to get my new phone up &…

Very helpful to get my new phone up & running advice and on time really helpful & polite staff…go above and beyond.

2025年11月28日
自発的なレビュー
Vodafone UK - Bishop Auckland ロゴ

Vodafone UK - Bishop Auckland からの回答

Hey Emma,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Mark was very efficient and…

Mark was very efficient and knowledgeable. A nice person to deal with.

2025年11月27日
自発的なレビュー
Vodafone UK - Bishop Auckland ロゴ

Vodafone UK - Bishop Auckland からの回答

Hey Stephanie,

Thanks for the lovely review and fantastic support for Mark.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Lois helped me today with upgrading a…

Lois helped me today with upgrading a contract. She explained everything step by step which made it easy for me to understand. She was also very patient that I had a young baby with me. I would recommend this shop they guys are all fantastic!

2025年11月25日
自発的なレビュー
Vodafone UK - Bishop Auckland ロゴ

Vodafone UK - Bishop Auckland からの回答

Hey Emma,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jay was absolutely amazing

Jay was absolutely amazing, he was in the store with 2 traineee, he 100% went above and beyond and is an asset to Vodafone well done Jay

Thanks so much for sorting

2025年11月22日
自発的なレビュー
Vodafone UK - Bishop Auckland ロゴ

Vodafone UK - Bishop Auckland からの回答

Hey Joanne,

Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service

Very efficient friendly and knowledgeable service dealt with upgrading phones very quickly and we got exactly what we wanted

2025年11月1日
自発的なレビュー
Vodafone UK - Bishop Auckland ロゴ

Vodafone UK - Bishop Auckland からの回答

Hi. We're happy to hear that you received efficient, friendly, and knowledgeable service while upgrading your phones. We appreciate your feedback and are glad you got what you wanted. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Mark was absolutely amazing yet again

Mark was absolutely amazing yet again. We called in as our pac code hadn't changed over from sky. So we had to phone sky to try and sort the pac code. Mark tried his best, but this is all sky's issue, not Mark. More phone companies need more people like Mark working for them. I really hope Mark gets recognised, as he truly deserves it. Nothing is ever a problem for him. He's so helpful, friendly and polite. Thanks again Mark, really appreciate everything. Lisa.

2025年10月25日
自発的なレビュー
Vodafone UK - Bishop Auckland ロゴ

Vodafone UK - Bishop Auckland からの回答

Hi. We appreciate your positive feedback. We're so glad to hear that your experience was amazing and that our colleague was helpful and polite while assisting with your PAC code issue. We'll certainly ensure that their efforts are recognised. Thanks again! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Mark the assistant manager gave 1st…

Mark the assistant manager gave 1st class service, he was very polite and knowledgeable and helped me by sorting an issue that I had, very pleased with the service I received

2025年10月25日
自発的なレビュー
Vodafone UK - Bishop Auckland ロゴ

Vodafone UK - Bishop Auckland からの回答

Hi. We're delighted to hear about the excellent support you received. We appreciate you sharing your positive experience with us and are glad we could resolve your issue effectively. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Mark is an absolute legend

Mark is an absolute legend. What a worker helpful and deserves the best rank here. Honestly is better than all of the worker. Deserves to be on 10000 pounds a month.

2025年10月25日
自発的なレビュー
Vodafone UK - Bishop Auckland ロゴ

Vodafone UK - Bishop Auckland からの回答

Hi. We appreciate you taking the time to share your positive experience. It's great to hear that the team member made such a positive impression. We value your feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Fantastic service from Jack at…

Fantastic service from Jack at Vodaphone, Bishop Auckland store. Putting the customer first. Exceptional service ⭐️⭐️⭐️⭐️⭐️

2025年10月18日
自発的なレビュー
Vodafone UK - Bishop Auckland ロゴ

Vodafone UK - Bishop Auckland からの回答

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

I had a wonderful experience with Jack…

I had a wonderful experience with Jack the Store Manager who helped with a complex situation that I was unable to resolve with the call centre. Very friendly and professional, thanks Jack!

2025年10月8日
自発的なレビュー
Vodafone UK - Bishop Auckland ロゴ

Vodafone UK - Bishop Auckland からの回答

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful and knowledgeable

Very helpful and knowledgeable

2025年10月6日
自発的なレビュー
Vodafone UK - Bishop Auckland ロゴ

Vodafone UK - Bishop Auckland からの回答

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jay and Mark were both simply excellent…

Jay and Mark were both simply excellent ! Sorted out my problem which was urgent and gave me peace of mind. I was then guided me onto a more appropriate plan which saves me money over the next 2 years. I could not be happier with the help and support by both of them. Thank you! 🙏 🙏

2025年10月4日
自発的なレビュー
Vodafone UK - Bishop Auckland ロゴ

Vodafone UK - Bishop Auckland からの回答

Hey Susan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

We had excellent service very nice…

We had excellent service very nice young man. Explained everything for me.

2025年9月25日
自発的なレビュー
Vodafone UK - Bishop Auckland ロゴ

Vodafone UK - Bishop Auckland からの回答

Hey Joan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Chantel was patient ,understanding and…

Chantel was patient ,understanding and supportive with me,she is a credit to Vodafone

2025年9月7日
自発的なレビュー
Vodafone UK - Bishop Auckland ロゴ

Vodafone UK - Bishop Auckland からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Mark was very professional

Mark was very professional. He's very polite, friendly and helpful. Always very happy when we've been in. Thank you Mark, see you again.

2025年9月6日
自発的なレビュー
Vodafone UK - Bishop Auckland ロゴ

Vodafone UK - Bishop Auckland からの回答

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Mark is extremely polite and very…

Mark is extremely polite and very helpful.

2025年9月6日
自発的なレビュー
Vodafone UK - Bishop Auckland ロゴ

Vodafone UK - Bishop Auckland からの回答

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

He was very polite

He was very polite, but more importantly very helpful. Took his time to explain everything.

2025年9月5日
自発的なレビュー
Vodafone UK - Bishop Auckland ロゴ

Vodafone UK - Bishop Auckland からの回答

We're happy to hear that our team member was helpful and polite! We appreciate you taking the time to share your positive experience with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful staff

Very helpful staff. Order arrived on time, was quick and easy, great service.

2025年9月1日
自発的なレビュー
Vodafone UK - Bishop Auckland ロゴ

Vodafone UK - Bishop Auckland からの回答

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

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