Kieran was very professional and has a good knowledge of phones and how to attend to customers. He should be recommended or acknowledged specifically because he retains the customers and puts a smi... もっと見る
企業が回答しました
所在地
所在地を変更28 George Yard, CM7 1RB Braintree, GB
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レビュアーのコメントを見てみましょう
Jamie was a true delight, nothing was to much . Very knowledgeable on all products offered. True asset to your company
企業が回答しました
After spending an hour in O2 trying unsuccessfully to get our old business account transferred to our new company name, we gave up and thought we’d see if anyone else in Chelmsford could make this eas... もっと見る
企業が回答しました
Jamie was very helpful and very polite at all times. Was very knowledgeable and talked me through every step of changing my contact around. I will definitely come back in to the store and ask for him... もっと見る
企業が回答しました
企業情報
Vodafone UK - Braintree について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
28 George Yard, CM7 1RB, Braintree, 英国
4.9
優良
173件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Excellent Service
Ryan and Alex were both extremely helpful and friendly. Got the best deal for me.
2025年1月18日
自発的なレビュー
Vodafone UK - Braintree からの回答
Hi Kelly,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great service by Caroline in Chelmsford High St
After spending an hour in O2 trying unsuccessfully to get our old business account transferred to our new company name, we gave up and thought we’d see if anyone else in Chelmsford could make this easier. From start to finish, Caroline couldn’t have been more helpful and we are now looking to use Vodafone for all our future business sims. Thanks again.
2024年12月30日
自発的なレビュー
Vodafone UK - Braintree からの回答
Hi Pete,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Yes all members of staf is very good.
2024年12月23日
自発的なレビュー
Vodafone UK - Braintree からの回答
Hi Khalid,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Every time I go here the staff are very…
Every time I go here the staff are very professional and helpful. Great customer service as always
2024年12月30日
自発的なレビュー
Vodafone UK - Braintree からの回答
Hi Nasreen,
Thank you for your review. It’s great to hear of your positive experience in store. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Vodafone UK - Braintree からの回答
Hi. Thank you for your review. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adviser was extremely helpful and great…
Adviser was extremely helpful and great communication really recommend this store.
2024年12月14日
自発的なレビュー
Vodafone UK - Braintree からの回答
Hi Ahmed. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Professional, friendly and helpful customer service
Just had my sim only contract renewed with Eda from Vodafone store Braintree. Not only she advised on current offers, but she was very professional, friendly, helpful, and answered in detail all my questions. Amazing customer service experience Braintree store. Thank you.
2024年12月8日
自発的なレビュー
Vodafone UK - Braintree からの回答
Hi Svetoslava,
This is lovely feedback for Eda. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent service
We were helped in a very professional and knowledgeable way by Eda. She was so nice to spend time with us and answered all the queries we had. Altogether an excellent visit to Vodaphone Braintree.
Posted on behalf of my mother
2024年11月23日
自発的なレビュー
Vodafone UK - Braintree からの回答
Hi Helena,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Eda was superb
Hi - I went in today around 12pm to upgrade my phone and witnessed one of the members of staff (Eda) getting verbally abused by a male customer. Eda remained professional and helpful throughout until she became visibly shaken when the customer started swearing and shouting at her for something that had nothing to do with her, to the point he brought her to tears. I’d like to report this more formally if you can provide me an email address to write to?
I was the next customer and Eda was fantastic and regained her composure brilliantly to finish on a positive.
Thanks - Simon
2024年11月24日
自発的なレビュー
Vodafone UK - Braintree からの回答
Hi Simon, I'm sorry to hear you had to witness this kind of behaviour in our store, and I'm glad Eda had such an understanding customer after having that experience.
So we can escalate this for you, please pop us a message via one of the below links:
Facebook: http://vodafone.uk/2Fpnah2
X: vodafone.uk/3LXh2xl
Instagram: https://vodafone.uk/4aaUP8d
Thanks, The Vodafone Social Media Team
Eda was good and so patient
She helped me with updating my previous Vodafone mobile
2024年11月17日
自発的なレビュー
Vodafone UK - Braintree からの回答
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Fantastic service
Fantastic service! Staff amazing very informative friendly and trusting. Cannot fault the Braintree shop!!
2024年11月14日
自発的なレビュー
Vodafone UK - Braintree からの回答
Hi Julie. Thank you for your review for the team. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Contact change
Went in today to get some help with my contract Eda was super and fixed everything quickly.
2024年10月24日
自発的なレビュー
Vodafone UK - Braintree からの回答
Hi Holly,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Alex was really helpful and friendly…
Alex was really helpful and friendly wen upgrading my phone
2024年10月19日
自発的なレビュー
Vodafone UK - Braintree からの回答
Hi Glen,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and congrats on the new upgrade.
Thanks,
The Vodafone Social Media Team
Met Jamie
Met Jamie, relatively new in post, was more focused on being right, was not concerned if he was wrong as he checked with the store manager who was as equally professional. Excellent service all round.
Happy with my visit.
2024年10月10日
自発的なレビュー
Vodafone UK - Braintree からの回答
Hi Patrick. Thank you for your review for Jamie. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Attended Braintree Voda phone this…
Attended Braintree Voda phone this morning with a broken phone ! I was served by Alex who was extremely knowledgeable about the products tariffs and Voda phone services . I can truly say what a credit he is to the Voda phone company . I was served quickly and left the store with a new phone and sim for my daughter much quicker than I anticipated. Alex made sure understood my contract and showed me the new features I was unfamiliar with on my new phone . What a credit he is to your company . Would highly recommended visiting this branch to anyone .
2024年10月10日
自発的なレビュー
Vodafone UK - Braintree からの回答
Hi customer,
This is such an amazing review for Alex. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Professional and courteous trip to…
Professional and courteous trip to Chelmsford Vodaphone store to discuss an upgrade to my phone.
I went through the options with the advisor Caroline who gave me excellent advice on my plan and options.
Can’t recommend her highly enough.
2024年9月28日
自発的なレビュー
Vodafone UK - Braintree からの回答
Hi Mike,
This is a great review for Caroline. We’re glad to hear you found the best option for you when visiting the store. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Absolutely amazing
Absolutely amazing
Great help
Very good
Can recommend highly
Eda was amazing & great help
Lovely young lady
2024年9月30日
自発的なレビュー
Vodafone UK - Braintree からの回答
Hi Hannah,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone UK - Braintree からの回答
Hi Adriana,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Eda new phone
Eda. Was very happy and easy to deal with. I can recommend visiting the store
2024年9月8日
自発的なレビュー
Vodafone UK - Braintree からの回答
Hi Kevin,
Thanks for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Eda - Vodafone Braintree
I came into the store looking for a first phone for my 10 year old daughter, having been a Vodafone customer myself for many years. Eda was really helpful and I genuinely felt that she cared about finding the best solution for me.
2024年8月29日
自発的なレビュー
Vodafone UK - Braintree からの回答
Hi Steven,
This is lovely feedback for Eda. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
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