I had a great experience at Vodafone thanks to Mohamed and Jatinder. They were both incredibly helpful while assisting me with my payment and took the time to fully understand my issue instead of ru... もっと見る
企業が回答しました
所在地
所在地を変更110 Brompton Road, Knightsbridge, SW3 1JJ London, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
This is by far the best Vodafone store. I had a rather complicated issue, but they handled everything professionally from start to finish. They even fixed a mistake that had been made by Vodafone’s... もっと見る
企業が回答しました
The whole atmosphere from the moment the manager Hassan opened the door with a smile to the sales supervisor who looked after me Amran was positive. The staff smile (yes true!) and are super helpful.... もっと見る
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Mariyam and Hassan are always kind and willing to help with any queries. The only store at Brompton Road that always complete any queries quick and officiently. I came to ask a question for the roami... もっと見る
企業が回答しました
企業情報
Vodafone UK - Brompton Road について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
110 Brompton Road, Knightsbridge, SW3 1JJ, London, 英国
4.9
優良
187件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Very helpful my phone was out of…
Very helpful my phone was out of battery and the staff charged it for me which was hugely helpful.
2024年2月26日
自発的なレビュー
Vodafone UK - Brompton Road からの回答
Hi Lloyd,
Thank you for your review and feedback, this is great to hear!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Aya provided a great service
2024年2月24日
自発的なレビュー
Vodafone UK - Brompton Road からの回答
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Mohamed and Saray were very helpful and…
Mohamed and Saray were very helpful and patient when I came in irrate because of a 430 bill. They checked out why it happened. Identified how to fix it. I know I was not nice when I came in. I apologize. They calmed me down and helped. It's a lot of money for me.
2024年2月13日
自発的なレビュー
Vodafone UK - Brompton Road からの回答
Hey there,
Thank you for reviewing your recent experience. It's great to hear your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fue rápido y excepcional servicio
Fue rápido y excepcional servicio, amabilidad y atención super recomendado
2024年2月9日
自発的なレビュー
Vodafone UK - Brompton Road からの回答
Thanks for your fab feedback Carolina.
All the best, The Vodafone Social Media Team
Needed a charger
Walked in with only 20%battery and forgot to bring my charger. Was offered a free charge with a smile, I was under no obligation to purchase anything, but I did need a spare!
Fab service, friendly and knowledgeable! Thanks
2024年2月9日
自発的なレビュー
Vodafone UK - Brompton Road からの回答
Hi Sam, It's great to see our team were so helpful charging your phone. Thanks for your awesome feedback.
Thanks, The Vodafone Social Media team
You are so helpful you let me charge my…
You are so helpful you let me charge my phone
2024年1月12日
自発的なレビュー
Vodafone UK - Brompton Road からの回答
Hey there,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Amazing customer service
2024年1月11日
自発的なレビュー
Vodafone UK - Brompton Road からの回答
Hey Mohammed,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Vodafone UK - Brompton Road からの回答
Hi Samuel. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Brompton Road からの回答
Hi Samuel. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly and sweet staff who let…
Very friendly and sweet staff who let me charge my phone and gave me a USB adapter to charge with. Very helpful, easy and nice!!
2023年12月29日
自発的なレビュー
Vodafone UK - Brompton Road からの回答
Hey Keitu,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Vodafone UK - Brompton Road からの回答
Hey Andrea,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Really helpful & let me charge up in an…
Really helpful & let me charge up in an emergency.
2023年12月19日
自発的なレビュー
Vodafone UK - Brompton Road からの回答
Hi Rachel,
This is lovely feedback for our store. Thanks for taking your time to share the experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Vodafone UK - Brompton Road からの回答
Hey Debbie,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Best customer services
I remember coming here to signed up to a new sim contract and I can’t believe the warm reception I got and coming back again today to ask for help to charge my phone and meeting the staff with a smiling face and ready to assist me. The best I could do is give them 5 stars
2023年12月12日
自発的なレビュー
Vodafone UK - Brompton Road からの回答
Hey Kwaku,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I popped in to ask if I could charge my…
I popped in to ask if I could charge my phone as it died, and I couldn’t get home. The advisor was compassionate and said I could sit in the warm and charge my phone.
He didn’t have to - he could have sent me away but he didn’t.
I am so great of their customer service.
Thank you.
2023年12月8日
自発的なレビュー
Vodafone UK - Brompton Road からの回答
Hey Krystal,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service
2023年12月6日
自発的なレビュー
Vodafone UK - Brompton Road からの回答
Hey Marina,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Helped out a mum with low battery
I came in with my children, low battery power and needed to get home without loosing battery. They let me charge my phone in-store so I could get home.
2023年11月24日
自発的なレビュー
Vodafone UK - Brompton Road からの回答
Hi Amy,
Thank you for sharing this feedback. We're really please to hear how our instore team was able to help you in this situation.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Good customer service
2023年11月18日
自発的なレビュー
Vodafone UK - Brompton Road からの回答
Hey Santiago,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The people are very friendly and even a…
The people are very friendly and even a new hire did so professionally in all she does!! I love the dynamic and their service to help me recover my number
2023年11月16日
自発的なレビュー
Vodafone UK - Brompton Road からの回答
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Aya is awesome 🙌
2023年11月14日
自発的なレビュー
Vodafone UK - Brompton Road からの回答
Thanks for the brilliant feedback, Rowad! It's really appreciated.
Vodafone Social Media Team
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