Vodafone UK - Burnley レビュー 

283
TrustScore 5段階評価の5

4.9

36 The Mall, BB11 1BA Burnley, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

LIAM IS EXCELLENT! He solved an engineer billing and account issues on 5 different ongoing plans that’s has taken years to resolve! Thankyou soo soo much , you are the best at Vodaphone Burnley branch... もっと見る

企業が回答しました

5つ星のうち5の評価

I went to Vodafone in Burnley and sat down with Keifer to sort my new Wi-Fi. He was unbelievably helpful and knowledgeable about everything I asked! I usually find these tasks daunting but he made eve... もっと見る

企業が回答しました

5つ星のうち5の評価

keifer served me today. he was such a pleasant man really took the time to explain all the different offers they had in store. i ended up getting the new iphone. really pleased with it

企業が回答しました

5つ星のうち5の評価

Sean at the Burnley branch found a terrific deal on the new Google Pixel 11 pro. Excellent customer service.

企業が回答しました


4.9

優良

TrustScore 5段階評価の5

283件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.9

すべてのレビュー

(283)

過去12か月のレビュー数: 40,266

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Keifer was amazing and couldn’t do more…

Keifer was amazing and couldn’t do more for us in store

2023年9月27日
自発的なレビュー
Vodafone UK - Burnley ロゴ

Vodafone UK - Burnley からの回答

Hi Sandra,

It's great to hear how Keifer was able to help, and provide a good experience. Thanks for leaving a review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

The guys in store are so helpful

The guys in store are so helpful! Taking the time to find out my needs and what tariff was best for me!! Thank you keifer your customer service was top class and thank you Dan for all the help!! Sabs

2023年9月14日
自発的なレビュー
Vodafone UK - Burnley ロゴ

Vodafone UK - Burnley からの回答

Hi Sabina. Thank you for your review. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I had a great experience being served…

I had a great experience being served and advised by Natasha. Real credit to the company, very friendly and smiley.

2023年9月8日
自発的なレビュー
Vodafone UK - Burnley ロゴ

Vodafone UK - Burnley からの回答

Hey Maddie,

Thanks for the lovely review and fantastic support for Natasha.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very friendly

Very friendly, helpful and knowledgeable. Went the extra mile to help.

2023年9月10日
自発的なレビュー
Vodafone UK - Burnley ロゴ

Vodafone UK - Burnley からの回答

Hey Damon,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Pleasant helpful & knowledgeable staff

2023年9月9日
自発的なレビュー
Vodafone UK - Burnley ロゴ

Vodafone UK - Burnley からの回答

Hey Mark,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち1の評価

Toped up by £40 then paid for BVB30 few…

Toped up by £40 then paid for BVB30 few hours after Vodafone taken my last ten pound of credit and give me two GB of data, I never asked for this data I called customer service we're sorry all our colleagues are currently unavailable please try again later well you know they're not busy because it doesn't put you on hold it terminates the call. For months on end now this being continuous issues with Vodafone random text messages problems with topping up & system delays not good enough

2023年8月26日
自発的なレビュー
Vodafone UK - Burnley ロゴ

Vodafone UK - Burnley からの回答

Hi Jack,

Apologies for the issue you've faced when topping up. If you still require any assistance, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK where we will be happy to help.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

The store manager

The store manager, Dan, was excellent! He clearly knew what he was talking about and was able to advise me with lots of detail and awareness about what was a complicated case. Very impressed with him, his level of knowledge and his service.

2023年8月16日
自発的なレビュー
Vodafone UK - Burnley ロゴ

Vodafone UK - Burnley からの回答

Hey Roger,

Thanks for the lovely review and fantastic support for Dan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service at Vodaphone Burnley

Liam came across a number of problems on the migration process, he however perceived, and after a little while succeeded in getting it done. At no time was it too much to bother with.

2023年8月19日
自発的なレビュー
Vodafone UK - Burnley ロゴ

Vodafone UK - Burnley からの回答

Hey,

Thanks for letting us know what an amazing job Liam did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Liam has gone above & beyond

Liam has gone above & beyond, an excellent team member of the Burnley store. Very friendly & his customer service is fantastic!!

2023年8月16日
自発的なレビュー
Vodafone UK - Burnley ロゴ

Vodafone UK - Burnley からの回答

Hi Elizabeth. Thank you for your review for Liam. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Keifer was very helpful

2023年8月16日
自発的なレビュー
Vodafone UK - Burnley ロゴ

Vodafone UK - Burnley からの回答

Hi Dylan. Thank you for your review for Keifer. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent friendly helpful advice and…

Excellent friendly helpful advice and knowledgeable. Explained everything needed. Kroger was extremely helpful

2023年8月16日
自発的なレビュー
Vodafone UK - Burnley ロゴ

Vodafone UK - Burnley からの回答

Hi Consumer,

This is such an amazing review for Kroger. Thanks for sharing your kind words and feedback.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Good sevice from pleasant staff and…excellent service

Good sevice from pleasant staff and given a good deal on broadband and phone

2023年8月16日
自発的なレビュー
Vodafone UK - Burnley ロゴ

Vodafone UK - Burnley からの回答

Hi Mrs Judith Stonier,

Thanks for your review for our Burnley store.

If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line.

Thanks again,
Vodafone Social Media team


5つ星のうち5の評価

Excellent serve from all the staff

2023年8月15日
自発的なレビュー
Vodafone UK - Burnley ロゴ

Vodafone UK - Burnley からの回答

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

happy and helpful

Tom at Burnley store very helpful major part of the team. Not pushy got my phone all set up left a happy customer

2023年8月11日
自発的なレビュー
Vodafone UK - Burnley ロゴ

Vodafone UK - Burnley からの回答

Hey John,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great advice from Anjum

Great advice from Anjum. Explained everything really well and very helpful. Got just what I needed!

2023年8月11日
自発的なレビュー
Vodafone UK - Burnley ロゴ

Vodafone UK - Burnley からの回答

Hey Janet,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Dan the man (That listens and gives caffeine haha!)

The manager Dan at Burnley store was very informative, friendly and helpful with helping me choose the best phone and deal for my upgrade.

2023年8月9日
自発的なレビュー
Vodafone UK - Burnley ロゴ

Vodafone UK - Burnley からの回答

Hi Sandra. Thank you for your review for Dan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent experience in Vodafone…

Excellent experience in Vodafone Burnley, especially keifer!!

2023年7月25日
自発的なレビュー
Vodafone UK - Burnley ロゴ

Vodafone UK - Burnley からの回答

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Advice and questions

Friendly approach and was very informative on the questions we had asked. Staff very pleasant and approachable.

2023年7月11日
自発的なレビュー
Vodafone UK - Burnley ロゴ

Vodafone UK - Burnley からの回答

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very informative

2023年7月22日
自発的なレビュー
Vodafone UK - Burnley ロゴ

Vodafone UK - Burnley からの回答

Hi Tom,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Fantastic customer service

Fantastic customer service! Liam was very helpful and very knowledgeable, helped me pick the best phone for me.

2023年7月14日
自発的なレビュー
Vodafone UK - Burnley ロゴ

Vodafone UK - Burnley からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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