My experience of contacting Vodaphone online has been nothing less than dreadful so I decided to bite the bullet and visit my nearest (35 mile round trip!) Vodaphone store. The staff, Nisha in partic... もっと見る
企業が回答しました
所在地
所在地を変更Unit 16 Spring Gardens Shopping Centre, SK17 6DF Buxton, GB
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I needed a lot of time and support to sort out multiple contracts. Amos was understanding, patient and explained everything so I could make a good choice. The experience was not rushed and I was alloc... もっと見る
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Georgina in the Chesterfield Vodafone office was very helpful in assisting me to explore the options in purchasing a Samsung Galaxy 25 with the various add ons. Very good at engaging with you to help... もっと見る
企業が回答しました
The staff in Vodafone Buxton are always very helpful. Today they spent a lot of time and effort helping to set up a new phone when mine had been lost. It wasn't straightforward as I needed to keep the... もっと見る
企業が回答しました
企業情報
Vodafone UK - Buxton について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
Unit 16 Spring Gardens Shopping Centre, SK17 6DF, Buxton, 英国
4.8
優良
129件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Welcoming, knowledgeable and patient staff.
My experience of contacting Vodaphone online has been nothing less than dreadful so I decided to bite the bullet and visit my nearest (35 mile round trip!) Vodaphone store. The staff, Nisha in particular, could not have been more helpful and patient. The exact opposite of their online staff and chat bots. Thank you.
P.S. For clarification. This is a review of the Buxton branch of Vodaphone ONLY. They were brilliant. The online/phone service provided by Vodaphone is, in my experience, lamentable.
2026年8月6日
自発的なレビュー
Vodafone UK - Buxton からの回答
"Hey Martin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Nisha was polite and professional and…
Nisha was polite and professional and had me set up with my new contract in record time 5 star service ! Would definitely recommend Vodafone Buxton !
2026年8月6日
自発的なレビュー
Vodafone UK - Buxton からの回答
Hey Thomas,
Thanks for the lovely review and fantastic support for Nisha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I needed a lot of time and support to…
I needed a lot of time and support to sort out multiple contracts. Amos was understanding, patient and explained everything so I could make a good choice. The experience was not rushed and I was allocated lots of time. All three members of staff on shift were lovely and friendly.
2026年8月1日
自発的なレビュー
Vodafone UK - Buxton からの回答
Hey Laura,
Thanks for the lovely review and fantastic support for Amos.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff in Vodafone Buxton are always…
The staff in Vodafone Buxton are always very helpful. Today they spent a lot of time and effort helping to set up a new phone when mine had been lost. It wasn't straightforward as I needed to keep the same number and also to transfer data from an older phone. They were extremely patient,kind and helpful and really can't thank them enough.
2026年7月18日
自発的なレビュー
Vodafone UK - Buxton からの回答
Hey Lynne,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Luke was extremely helpful with…
Luke was extremely helpful with clearing viruses off my phone
2026年7月18日
自発的なレビュー
Vodafone UK - Buxton からの回答
"Hey Derek,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Georgina in the Chesterfield Vodafone…
Georgina in the Chesterfield Vodafone office was very helpful in assisting me to explore the options in purchasing a Samsung Galaxy 25 with the various add ons. Very good at engaging with you to help you to find out what you are looking for.
Jonathan Crossley-Holland
2026年7月9日
自発的なレビュー
Vodafone UK - Buxton からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Heather was very professional
Heather was very professional, competent, friendly and had a sense of humour. Everything she said would happen did and on time. Thank you.
2026年7月2日
自発的なレビュー
Vodafone UK - Buxton からの回答
Hey Steve,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My service with Marjory today at…
My service with Marjory today at Vodafone shop was excellent she was very helpful. I'm pleased with my new phone & new plan.
2026年6月22日
自発的なレビュー
Vodafone UK - Buxton からの回答
Hey Gail,
Thanks for the lovely review and fantastic support for Marjory.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Really easy experience
Really easy experience, not pushy at all just informative and understanding of my wants and needs. Would recommend
2026年6月21日
自発的なレビュー
Vodafone UK - Buxton からの回答
Hey Georgina ,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had great customer service at Buxton…
Had great customer service at Buxton yesterday. Georgina helped me with upgrading my phone and made sure I understood and was happy with new contract. Thank you Georgina.
2026年6月15日
自発的なレビュー
Vodafone UK - Buxton からの回答
Hey Mrs Hallam,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Georgina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Professional customer care from…
Professional customer care from Georgina. Attended to all my queries and solved them within a short time and asked me if there was anything else I wanted.
2026年6月15日
自発的なレビュー
Vodafone UK - Buxton からの回答
Hey Justin,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Best advice and information
The advice and information given was helpful in making my decision in the choice of phone for me. Amos listened to my requirements and advised the best phone for me.
2026年5月27日
自発的なレビュー
Vodafone UK - Buxton からの回答
Hey Pat,
Thanks for the lovely review and fantastic support for Amos.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience
Amos was brilliant. Listened and then loomed at all the contracts I have with Vodafone. He explained options and I came away paying less for more. Thank you.
2026年5月22日
自発的なレビュー
Vodafone UK - Buxton からの回答
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent Service
Having experienced problems at other Vodafone stores we found Amos at Vodafone Buxton to be friendly, approachable, knowledgeable and efficient. He solved a long-standing logging in issue for myself before helping my wife with a new phone set up and data transfer. All Amos's promised actions happened on time and worked first time. A mention should also be made for Marjory who assisted in an equally helpful manner. We could not be happier with the service we received from Vodafone in Buxton.
2026年5月17日
自発的なレビュー
Vodafone UK - Buxton からの回答
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
A very comfortable experience
The power button on my phone had broken. I always use the Buxton Vodafone shop as the staff are always so helpful. Today I met a new member of staff (new to me) Amos. He was absolutely brilliant, he sorted my new Sim contract, downloaded all my data from my other phone. He didn't make me feel conscience of my lack of knowledge, and showed me how to use some further Apps and settings. If I have any further questions I know I can ask. Amos made me feel comfortable.
2026年5月19日
自発的なレビュー
Vodafone UK - Buxton からの回答
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amos was great.
Amos was great.
Many thanks for your time and attention to my contracts.
2026年4月18日
自発的なレビュー
Vodafone UK - Buxton からの回答
Hey David,
Thanks for the lovely review and fantastic support for Amos.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Good service by heather and amos…
Good service by heather and amos problem sorted always good care given
2026年4月18日
自発的なレビュー
Vodafone UK - Buxton からの回答
Hey Beryl,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Personal service delivers top quality
Two years ago we chose Vodafone because they have a shop in Buxton and we had invaluable face-to-face personal service. Today we renewed our contract in-store with Amos and the experience confirmed why the personal approach is unbeatable. This was Rolls Royce service. Amos was friendly, cheerful, professional and efficient, He took pains to ensure it was an enjoyable and reassuring experience, answering the most basic of our questions with patience, clarity and expertise. He talked through exactly what we needed and took the necessary care and time to find the best choices for us. I rate the Buxton Vodafone shop and Amos and his colleagues very highly indeed. Outstanding all round.
2026年4月12日
自発的なレビュー
Vodafone UK - Buxton からの回答
Hey Peter,
Thanks for the lovely review and fantastic support for Amos.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Marjory and Amos are an incredible…
Marjory and Amos are an incredible asset to Vodafone.They are both extraordinarily helpful and patient with an old man who is totaly useless with this modern technology. Thank you both. regards Jonathan.
2026年4月3日
自発的なレビュー
Vodafone UK - Buxton からの回答
Hey Lawson,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was very happy with the service I…
I was very happy with the service I received in store
2026年3月26日
自発的なレビュー
Vodafone UK - Buxton からの回答
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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