Vodafone UK - Caerphilly レビュー 

160
TrustScore 5段階評価の5

4.9

Unit 22 , Cwrt-y-Castell, CF83 1NU CAERPHILLY, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The staff were amazing. The process was explained to me thoroughly and I was made to feel very comfortable.Will recommend using this store to anyone. Both members of staff Danny and Liam were extremel... もっと見る

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5つ星のうち5の評価

Again the staff here are exceptional. Spent a hour here going through multiple choices about my ee number and broadband, it seemed like a lot but at the end of the conversation I felt better about mak... もっと見る

企業が回答しました

5つ星のうち5の評価

Tim was excellent! He explained everything very clearly and filled us with confidence that we were making the best decisions! He was also very friendly and made the experience very pleasant! Thank you... もっと見る

企業が回答しました

5つ星のうち5の評価

Well following leaving my phone on the car roof and having it ran over multiple times, Tim at Vodaphone Caerphilly was my hero. He set up my new phone and was sensitive to my situation. He retrieved a... もっと見る

企業が回答しました


企業情報


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  • Unit 22 , Cwrt-y-Castell, CF83 1NU, CAERPHILLY, 英国

4.9

優良

TrustScore 5段階評価の5

160件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.9

すべてのレビュー

(160)

過去12か月のレビュー数: 41,572

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5つ星のうち5の評価

Fantastic from Tim in Caerphilly

Fantastic from Tim in Caerphilly. Helped me out with new phone and plan. Brilliant service

2025年7月2日
自発的なレビュー
Vodafone UK - Caerphilly ロゴ

Vodafone UK - Caerphilly からの回答

Hey Jackie,

Thanks for the lovely review and fantastic support for Tim.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful staff

Very helpful staff, full explanation, and help in setting up new device.

2025年7月2日
自発的なレビュー
Vodafone UK - Caerphilly ロゴ

Vodafone UK - Caerphilly からの回答

Hey Peter,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Danny in Caerphilly helped me moved my…

Danny in Caerphilly helped me moved my number to a new sim only plan with a much cheaper plan than what I was paying before.

2025年6月24日
自発的なレビュー
Vodafone UK - Caerphilly ロゴ

Vodafone UK - Caerphilly からの回答

Hi. Thank you for leaving us this amazing review. We're happy to see you've had some excellent service from Danny in one of our stores.

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great staff

Helped transfer all my data, friendly staff very helpful

2025年6月9日
自発的なレビュー
Vodafone UK - Caerphilly ロゴ

Vodafone UK - Caerphilly からの回答

Hey Gail,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Fantastic service

Fantastic service

2025年6月1日
自発的なレビュー
Vodafone UK - Caerphilly ロゴ

Vodafone UK - Caerphilly からの回答

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Really happy with the service from…

Really happy with the service from Caerphilly store. Upgrade to Samsung A16.

2025年5月16日
自発的なレビュー
Vodafone UK - Caerphilly ロゴ

Vodafone UK - Caerphilly からの回答

Hey Kirk,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Amazing service

The staff are really helpful and caring

2025年5月15日
自発的なレビュー
Vodafone UK - Caerphilly ロゴ

Vodafone UK - Caerphilly からの回答

Hey Claire,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Went to my local store to send my phone…

Went to my local store to send my phone off for repair. It came back repaired quicker than I thought it would take. Speedy service

2025年5月8日
自発的なレビュー
Vodafone UK - Caerphilly ロゴ

Vodafone UK - Caerphilly からの回答

Hey Beverley,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Tim was brilliant very polite very…

Tim was brilliant very polite very knowledgeable. I will recommend him to all my friends. Great knowledge of football too

2025年5月8日
自発的なレビュー
Vodafone UK - Caerphilly ロゴ

Vodafone UK - Caerphilly からの回答

Hey Antony,
Thanks for the lovely review and fantastic support for Tim.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I upgraded to Samsung A36 from a…

I upgraded to Samsung A36 from a Samsung
A15 as I needed more storage and a faster phone with a better camera. Really happy with the recommendation from Danny in the Caerphilly store

2025年4月18日
自発的なレビュー
Vodafone UK - Caerphilly ロゴ

Vodafone UK - Caerphilly からの回答

Hey Mary,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Professional and knowledgeable

Really helpful, knowledgeable and professional staff. Shannon served me on this occasion, she is really helpful with my phone requirements. I have been with Vodafone for year's and not intending change.

2025年4月12日
自発的なレビュー
Vodafone UK - Caerphilly ロゴ

Vodafone UK - Caerphilly からの回答

Hey Sarah,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service

Great service. Tim was very helpful and efficient. The assistance & advice we received was excellent. 👍

2025年4月7日
自発的なレビュー
Vodafone UK - Caerphilly ロゴ

Vodafone UK - Caerphilly からの回答

Hey Julie,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great staff friendly service

2025年4月5日
自発的なレビュー
Vodafone UK - Caerphilly ロゴ

Vodafone UK - Caerphilly からの回答

Hey Karen,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very good service

Very good service

2025年4月5日
自発的なレビュー
Vodafone UK - Caerphilly ロゴ

Vodafone UK - Caerphilly からの回答

Hey Andrew,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service and really helpful

Excellent service and really helpful
Friendly and did everything for me

2025年3月19日
自発的なレビュー
Vodafone UK - Caerphilly ロゴ

Vodafone UK - Caerphilly からの回答

We appreciate your five star feedback, Doreen! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Josh in the Caerphilly Vodaphone branch…

Josh in the Caerphilly Vodaphone branch South Wales afforded me outstanding customer service during my upgrade. He was professional, knowledgable, polite and a pleasure to deal with!! He deserves the highest praise and is a real asset to vodaphone

2025年3月17日
自発的なレビュー
Vodafone UK - Caerphilly ロゴ

Vodafone UK - Caerphilly からの回答

Hi Rebecca,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Thank you very much to Shannon at…

Thank you very much to Shannon at Vodafone Caerphilly store. I had broken my phone and had to get a new one which I always find confusing and stressful as I have a brain tumour that affects my memory and I can find it all too confusing . Shannon answered all my questions and talked me through all my options. She was fantastically knowledgeable and very kind and patient. She also helped me setup my iCloud account and how to sync my old email address. Unfortunately I don’t think there was a manager on site yesterday when I wanted to give the positive feedback on how helpful Shannon was but I really hope this review gets to somebody in management and that she is recognised for being fantastic at her job. Thanks again Shannon, Matt, Cardiff

2025年3月7日
自発的なレビュー
Vodafone UK - Caerphilly ロゴ

Vodafone UK - Caerphilly からの回答

Hi Matt,

This is lovely feedback for Shannon. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Great Experience

Upgraded my phone in the Caerphilly store and the staff were exceptional. The service and friendliness was fantastic along with the knowledge they both gave. Shannon was so knowledgeable and helped me understand area of my phone that I didn’t understand. Thank you very much x

2025年2月17日
自発的なレビュー
Vodafone UK - Caerphilly ロゴ

Vodafone UK - Caerphilly からの回答

HeyTeresa, it's always great to see our team helping you get the best out of your phone. Thanks for feedback for Shannon.
All the best, The Vodafone Social Media Team

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