The staff were amazing. The process was explained to me thoroughly and I was made to feel very comfortable.Will recommend using this store to anyone. Both members of staff Danny and Liam were extremel... もっと見る
企業が回答しました
所在地
所在地を変更Unit 22 , Cwrt-y-Castell, CF83 1NU CAERPHILLY, GB
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レビュアーのコメントを見てみましょう
Again the staff here are exceptional. Spent a hour here going through multiple choices about my ee number and broadband, it seemed like a lot but at the end of the conversation I felt better about mak... もっと見る
企業が回答しました
Tim was excellent! He explained everything very clearly and filled us with confidence that we were making the best decisions! He was also very friendly and made the experience very pleasant! Thank you... もっと見る
企業が回答しました
Well following leaving my phone on the car roof and having it ran over multiple times, Tim at Vodaphone Caerphilly was my hero. He set up my new phone and was sensitive to my situation. He retrieved a... もっと見る
企業が回答しました
企業情報
Vodafone UK - Caerphilly について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
Unit 22 , Cwrt-y-Castell, CF83 1NU, CAERPHILLY, 英国
4.9
優良
160件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Absolutely excellent customer service 👍👍
Absolutely excellent customer service in store in Caerphilly today 👍👍
2023年8月29日
自発的なレビュー
Vodafone UK - Caerphilly からの回答
Hey Lucy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Vodafone UK - Caerphilly からの回答
Hi Gareth. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
crap service
a week of talking to every individual in customer care , going through every possible cause why the Internet was playing up. one fella even blamed our printer for over powering the source .
then after further angry calls they sent a B T engineer out to rectify a loose wire on the telegraph pole .
fantastic service well done. open reach is a subsidiary of BT pal
2023年8月12日
自発的なレビュー
Vodafone UK - Caerphilly からの回答
Hi Will, I can understand how frustrating the delay in getting your service working how it should would be. I'm glad to hear we managed to get everything sorted when the Openreach engineer visited.
Thanks, The Vodafone Social Media Team
Upgrade Of Plan
Both Elise & Kyle are very helpful & knowledgeable about the products. There is no “hard-sell” everything is explained & tailored to the customer’s requirements. A very good experience.
2023年8月4日
自発的なレビュー
Vodafone UK - Caerphilly からの回答
Hey Jacqueline,
Thanks for letting us know what an amazing job both Elise and Kyle did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Mineworkers package experience of updating my phone…
My experience of updating my phone today was made really pleasant with the amazing Kyle, he was such a helpful person, and the shop in caerphilly is very local, so pleased with the service. I will be back Kyle.
2023年7月21日
自発的なレビュー
Vodafone UK - Caerphilly からの回答
Hey Mr and Mrs Jenkins,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Really friendly and helpful staff
2023年7月18日
自発的なレビュー
Vodafone UK - Caerphilly からの回答
Hi Richard,
Thanks for your review for our Caerphilly store.
If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Excellent friendly service by kyle
2023年6月10日
自発的なレビュー
Vodafone UK - Caerphilly からの回答
Hey Rebecca,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service from Scott and team will definitely be back when I upgrade
2023年6月2日
自発的なレビュー
Vodafone UK - Caerphilly からの回答
Hi Chantel. Thank you for your review for Scott. It's always nice to read such great feedback. If you ever need anything, please come and chat to us over on social media:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service from Scott…
Excellent customer service from Scott and team
2023年6月2日
自発的なレビュー
Vodafone UK - Caerphilly からの回答
Hi Patricia. Thank you for your review for Scott. It's always lovely to read such nice feedback. If you ever need anything, please come and chat to us over on:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Caerphilly からの回答
Hey Jean,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very patient.
2023年5月24日
自発的なレビュー
Vodafone UK - Caerphilly からの回答
Hey Wang,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The boys in this shop were amazing.
2023年5月19日
自発的なレビュー
Vodafone UK - Caerphilly からの回答
Hi Jason, We love to see the team in store made such a good impression on you.
Thanks again,
The Vodafone Social Media Team
I cannot express how lovely!!..
I cannot express how lovely my experience was! I am not tech savvy at all and I needed to upgrade my phone. Kyle was so helpful and kind and took the time to explain everything that he was doing and why. He never once made me feel stupid for not understanding and helped me sort my new phone! I will always go into this store if I have any issues, so warm and welcoming and so so helpful!!
2023年4月15日
自発的なレビュー
Vodafone UK - Caerphilly からの回答
Hi Gemma,
Thank you for the amazing feedback for Kyle, it's pleasing to hear that he took the time to make sure all your queries were resolved. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Kyle is the Vodafone shop in Caerphilly…
Kyle is the Vodafone shop in Caerphilly branch was really helpful, I changes my plan to a sim only and saves me £40 a month
2023年4月14日
自発的なレビュー
Vodafone UK - Caerphilly からの回答
Thank you for your review Sheila. It's great to see Kyle was able to help you save so much. £40 will get you a nice treat or two. I'll pass your thanks back to his manager.
Thanks again,
The Vodafone Social Media Team
Kyle and Scott at the store very…
Kyle and Scott at the store very helpful and great advice to help us with our purchase
2023年4月14日
自発的なレビュー
Vodafone UK - Caerphilly からの回答
Hi Robert, We love to see the team in store made such a good impression on you. We'll be sure to pass your feedback on to Kyle and Scott's manager.
Thanks again,
The Vodafone Social Media Team
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