Vodafone UK - Carlisle レビュー 

313
TrustScore 5段階評価の5

5.0

37 Scotch Street, CA3 8PY Carlisle, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Amazing service today by Liv at Vodaphone in Carlisle. She found me the best deals for myself and my daughter, could answer all my questions and was extremely polite and friendly. This made my experie... もっと見る

企業が回答しました

5つ星のうち5の評価

We was on holiday in Carlisle and I was having trouble with my phone so we called into Vodafone. Dan the assistant was brilliant so helpful polite and friendly. He sorted me out with a new phone and c... もっと見る

企業が回答しました

5つ星のうち5の評価

Jade was so perfessional in her job and given me great advice in what she does, and Jade went out of her way to help me and she also has great customer service skills

企業が回答しました

5つ星のうち5の評価

Another very successful visit to the Carlisle Vodaphone branch. Liv spent time exploring all the options for the upgrade of one of the phones on my contract today. I appreciated her willingness to go... もっと見る

企業が回答しました


企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Carlisle について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • 37 Scotch Street, CA3 8PY, Carlisle, 英国

5.0

優良

TrustScore 5段階評価の5

313件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

5.0

すべてのレビュー

(313)

過去12か月のレビュー数: 40,694

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent service very pleased

Excellent service very pleased

2024年11月20日
自発的なレビュー
Vodafone UK - Carlisle ロゴ

Vodafone UK - Carlisle からの回答

Hi Jonathan. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

#DanTheMan

Amazing guy Dan,very comfortable talking about finances and deals Vodafone has to offer. Whole team made us feel comfortable and welcome. Thank you

2024年11月13日
自発的なレビュー
Vodafone UK - Carlisle ロゴ

Vodafone UK - Carlisle からの回答

Hi Sammi. Thank you for your review for Dan and the team. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Customers service was excellent

Customers service was excellent, the service was excellent and the young lady had only been there 2w weeks, nothing was a problem for her wonderful polite

2024年11月5日
自発的なレビュー
Vodafone UK - Carlisle ロゴ

Vodafone UK - Carlisle からの回答

Hi George,

Thanks for your positive review, it's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Sim only deals

Jade & Leon were very helpful in discussing a new sim only contract went through everything. Would highly recommend visiting the store

2024年11月2日
自発的なレビュー
Vodafone UK - Carlisle ロゴ

Vodafone UK - Carlisle からの回答

Hello, Robert,

Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Jade and Leon.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Stellar customer service

The two ladies who helped us - Lorna and Jade - were amazing. They were patient, friendly, knew exactly how to help, and really made what I thought was going to be a difficult visit very clear and easy.

2024年11月1日
自発的なレビュー
Vodafone UK - Carlisle ロゴ

Vodafone UK - Carlisle からの回答

Hello, Ailise,

Thanks for writing a review and recommendation. It's wonderful that you received a great experience with Lorna and Jade, it's certainly what we like to hear!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

The workers

The workers , Jade

2024年10月31日
自発的なレビュー
Vodafone UK - Carlisle ロゴ

Vodafone UK - Carlisle からの回答

Thank you for your review for Jade 😀
Thanks again, The Vodafone Social Media Team

5つ星のうち5の評価

Broadband deals at Carlisle branch

Went into Carlisle branch to talk about a better broadband deal. Was served by Olivia, she is a credit to the company as she was patient and informative. She talked me through the deals and options, answered all my questions and helped me make an informed decision. Would definitely recommend 5 star service.

2024年10月28日
自発的なレビュー
Vodafone UK - Carlisle ロゴ

Vodafone UK - Carlisle からの回答

Hi Hannah,

Thanks for your review for Olivia. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Great service

Great service

2024年10月26日
自発的なレビュー
Vodafone UK - Carlisle ロゴ

Vodafone UK - Carlisle からの回答

Thanks for your fab feedback.
All the best, The Vodafone Social Media Team

5つ星のうち5の評価

Very helpful and friendly in store…

Very helpful and friendly in store today, going through all the options. Leon and Jade made the process so easy.

2024年10月25日
自発的なレビュー
Vodafone UK - Carlisle ロゴ

Vodafone UK - Carlisle からの回答

Hi Sarah,

This is a great review for Leon and Jade. We’re glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks,
Vodafone Social Media team

5つ星のうち5の評価

Busy branch but all three staff (David…

Busy branch but all three staff (David plus 2)interacted with were courteous, knowledgeable and guiding in my dealings with them

2024年10月23日
自発的なレビュー
Vodafone UK - Carlisle ロゴ

Vodafone UK - Carlisle からの回答

Hi David. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Customer service brilliant goes above &…

Customer service brilliant goes above & beyond everytime

2024年10月12日
自発的なレビュー
Vodafone UK - Carlisle ロゴ

Vodafone UK - Carlisle からの回答

Hi Sharon,

Thank you for taking the time to leave us a 5 star review and the great feedback about the customer service you have received.

Thanks,
The Vodafone Social Media Team

5つ星のうち5の評価

David was very helpful

David was very helpful, he talked me through the options and helped me pick what phone and plan was best for me

2024年10月9日
自発的なレビュー
Vodafone UK - Carlisle ロゴ

Vodafone UK - Carlisle からの回答

Hi Katieleigh. Thank you for your review for David. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Super Customer Service

David went out of his way to help.

2024年10月7日
自発的なレビュー
Vodafone UK - Carlisle ロゴ

Vodafone UK - Carlisle からの回答

Hi Gareth,

Thank you for your review and feedback for David.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Aaron hiller was amazing very…

Aaron hiller was amazing very informative and extremely helpful and friendly. Customer service is outstanding a real credit to the company. Will happily travel to metro centre for first class service

2024年10月4日
自発的なレビュー
Vodafone UK - Carlisle ロゴ

Vodafone UK - Carlisle からの回答

Hello, Phillip,

It's always our aim to provide a helpful service, so it's great to hear that Aaron delivered! We really appreciate you taking the time to leave feedback on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Thank you very much Liv 😊 I don't know…

Thank you very much Liv 😊 I don't know what I would of done brilliant staff Liv bubbly knows what she's talking about will be back always thank you

2024年10月2日
自発的なレビュー
Vodafone UK - Carlisle ロゴ

Vodafone UK - Carlisle からの回答

Hi Maureen,

Thank you for taking the time to leave us a 5 star review and the great feedback about Liv's great customer service.

Thanks,
The Vodafone Social Media Team

5つ星のうち5の評価

Came in to buy a phone today and…

Came in to buy a phone today and excellent customer service from Olivia and David couldn’t have asked for two better people to be served off

2024年9月27日
自発的なレビュー
Vodafone UK - Carlisle ロゴ

Vodafone UK - Carlisle からの回答

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service form ( IVE )

I’ve been visited the Vodafone store in Carlisle today . The issue was with my home broadband, which was upgraded last week and I got a phone call from Vodafone customer support saying your broadband upgrade’s has been cancelled! So I went to the store and raised the issue. The Sweet lady called IVE (Olivia K…). She explained the issue so nicely and solved my issue with love and care. Actually she also saved my time and money . I’m so happy for the service. Respect and love.x

2024年9月24日
自発的なレビュー
Vodafone UK - Carlisle ロゴ

Vodafone UK - Carlisle からの回答

Hi Nababul. Thank you for your review for Olivia. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great Experience

Five star review for Liv from the Carlisle branch of Vodafone. Very helpful and knowledgeable. A real asset to the company.

2024年9月21日
自発的なレビュー
Vodafone UK - Carlisle ロゴ

Vodafone UK - Carlisle からの回答

Hey Linda,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Liv was a fantastic sales person

Liv was a fantastic sales person. Really friendly and helpful

2024年9月21日
自発的なレビュー
Vodafone UK - Carlisle ロゴ

Vodafone UK - Carlisle からの回答

Hey Mr Clouston,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Liv in the Carlisle store was…

Liv in the Carlisle store was excellent, super friendly, professional and very knowledgeable. Highly Recommended!

2024年9月21日
自発的なレビュー
Vodafone UK - Carlisle ロゴ

Vodafone UK - Carlisle からの回答

Hey Elizabeth,

Thanks for the lovely review and fantastic support for Liv.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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