I had a very bad experience setting my broadband at home up, Steven was so helpful in all the beaurocratic work (as it's impossibile to do anything by phone) , I got my compensation and will be... もっと見る
企業が回答しました
所在地
所在地を変更3 New Gate Row, Grosvenor Centre, CH1 1EE Chester, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Steven was absolutely fantastic with my 87-year-old mother. He was incredibly patient, kind and respectful throughout, taking the time to make sure she had all the right information and fully understo... もっと見る
企業が回答しました
Hi, we spoke to the sales advisor Taniya and she was very helpful and very knowledgeable about the product we needed couldn’t do enough for us. Very pleased with assisting us thanks very much for all... もっと見る
企業が回答しました
Myself and my sister wanted a basic mobile phone for our elderly friend as we could not get hold of her at times due to an old land line that wasn't reliable, she was worried that due.to her not bei... もっと見る
企業が回答しました
企業情報
Vodafone UK - Chester Grosvenor Centre について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
3 New Gate Row, Grosvenor Centre, CH1 1EE, Chester, 英国
4.9
優良
284件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Melissa at Vodaphone/Three in Chester
We went to Vodaphone/Three in Chester. We were served by Melissa. She sorted out three phone contracts and a tablet contract. She was very patient, polite and thorough.
2026年8月3日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre からの回答
Hey Timothy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I dropped my phone into a lake on…
I dropped my phone into a lake on holiday and was quite stressed at the time. Visited Vodaphone shop in Chester and assisted by Steve who was the saviour. Got a new phone and Steve explained everything in detail about how to go about recovering my I cloud account. This worked just as he said it would and all my information was transferred over. Thanks again Steve regards Daniel
2026年7月29日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre からの回答
Hey Daniel,
Thanks for the lovely review and fantastic support for Steve. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service from Jamie at…
Brilliant service from Jamie at Vodafone Chester. Excellent advice for all the mobiles in the family. Cheers
2026年7月23日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre からの回答
Hey Kevin,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Steve was fantastic he explained…
Steve was fantastic he explained everything to me and could not help me enough thank you so much
2026年7月22日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Adam completed a data transfer for us
Adam completed a data transfer for us. Very pleased thank you very much
2026年7月21日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre からの回答
Hey Andy,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jamie was very helpful gave me a great…
Jamie was very helpful gave me a great deal on my phone and transferred all my data from my old phone
2026年7月18日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre からの回答
Hey Joan,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful,informative and explained…
Very helpful,informative and explained clearly the package and costs.
Friendly and professional
2026年7月18日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre からの回答
Hey Sue,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was happy with the help and…
I was happy with the help and experience from the girls Chloe Tanya and Melissa thanks
Yasmin
2026年7月10日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre からの回答
Hey Yasmin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chloe was nice and friendly and knows…
Chloe was nice and friendly and knows her stuff!
We will recommend her to anybody.
Regards
Rob & Carol Handforth
2026年7月8日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre からの回答
Hey Robert,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Eva very helpful
2026年7月6日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre からの回答
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I called into the Chester store just…
I called into the Chester store just browsing. I was greeted by Taniya. She was bright, bubbly, and knowledgeable a pleasure to deal with. I walked with a new phone. I would recommend this store, the service was excellent.
2026年6月27日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre からの回答
Hey Graeme,
Thanks for the lovely review and fantastic support for Taniya.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from evie.
2026年6月29日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre からの回答
Hey Barry,
Thanks for the lovely review and fantastic support for Evie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a lovely time being served by…
Had a lovely time being served by Taniya yesterday, I had some issues with my phone to which she patiently and clearly explained different functions to me and how to fix my issues with a lovely smile on her face, amazing experience overall
2026年6月27日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre からの回答
Hey Chelsea,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I had such a fantastic experience…
I had such a fantastic experience upgrading my phone today, and it’s all thanks to Taniya! From the moment I walked in, she was incredibly welcoming, friendly, and knowledgeable. She made the whole upgrade process so easy and stress-free, taking the time to explain everything clearly and making sure I got the best option for me.
What really made the experience stand out was how personable she was. We ended up having such a great chat about concerts, travelling, and even laughed about how she says she’s terrible at swimming! It felt like catching up with a friend rather than just completing a phone upgrade.
Excellent customer service like this is hard to come by. Taniya is a real credit to Vodafone, and I genuinely left the store with a smile on my face. Thank you for making what could have been a routine visit such an enjoyable experience. I hope Taniya gets the recognition she deserves!
2026年6月27日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre からの回答
"Hey Taylor,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Evan was very helpful and knowledgeable…
Evan was very helpful and knowledgeable very good experience
2026年6月24日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre からの回答
Hey Peter,
Thanks for the lovely review and fantastic support for Evan. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was worried about a problem and came…
I was worried about a problem and came to Steven.He was reassuring and found two things that needed adjusting. He is very easy to talk to and I value this as well bad his help.
2026年6月20日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre からの回答
Hey Moragh,
Thanks for the lovely review and fantastic support for Steven. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Steven was fabulous
Steven was fabulous, very very helpful, sorted everything perfectly.
2026年6月13日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre からの回答
Hey Sarah,
Thanks for the lovely review and fantastic support for Steven. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Steven at the Chester store was amazing…
Steven at the Chester store was amazing helping me with upgrading my phone, getting the best deal and then assisting with a new phone for my son. Steven also upgraded my broadband, getting a cheaper price and faster service.
I cant thank him enough, even staying after the shop closed to complete the transactions,providing excellent customer service.
Brilliant, thanks again!
2026年6月11日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre からの回答
Hey Gemma,
Thanks for the lovely review and fantastic support for Steven.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Best
From start to finish Steve made me feel completely at ease, he showed me all of the options I could upgrade to and was overall a genuine friendly guy, couldn’t have been happier with my experience and I’m am loving my new phone, thank you Steve, you are a credit to the Chester store!
2026年6月10日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre からの回答
Hey Harry,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Evan was very helpful
2026年6月9日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre からの回答
Hey Linda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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