Vodafone UK - Chichester East St レビュー 

205
TrustScore 5段階評価の5

4.9

22-23 East Street, PO19 1HS CHICHESTER, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Summer was amazing, really attentive, answered all my questions and supported me brilliantly with my upgrade. We don’t live in Chichester but always travel here for the amazing service

企業が回答しました

5つ星のうち5の評価

Masud, ash and brad have been nothing but incredible! Very professional and they all have amazing customer service. They made me feel like a friend rather than a customer so I cannot thank them en... もっと見る

企業が回答しました

5つ星のうち5の評価

Masud and Thomas at the East Street Chichester branch were super helpful in getting both me and my husband set up with new phone numbers and a data plan each. We had lots of questions about switching... もっと見る

企業が回答しました

5つ星のうち5の評価

Came in and spoke too Ashley about moving over too Vodafone but due too personal situation was it wasn’t very straight forward for himself. Was amazing, helpful and patient throughout the whole proces... もっと見る

企業が回答しました


企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Chichester East St について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • 22-23 East Street, PO19 1HS, CHICHESTER, 英国

4.9

優良

TrustScore 5段階評価の5

205件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(205)

過去12か月のレビュー数: 41,418

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Thanks Kofi

Kofi was very knowledgeable and helpful

2023年7月8日
自発的なレビュー
Vodafone UK - Chichester East St ロゴ

Vodafone UK - Chichester East St からの回答

Hi Mike. Thank you for your review for Kofi. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Meg was outstanding!

2023年7月5日
自発的なレビュー
Vodafone UK - Chichester East St ロゴ

Vodafone UK - Chichester East St からの回答

Hi Neil,

Thanks for your lovely words for Meg. We appreciate your support.

we're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Sam was so informative and generous…

Sam was so informative and generous loved the experience

2023年7月1日
自発的なレビュー
Vodafone UK - Chichester East St ロゴ

Vodafone UK - Chichester East St からの回答

Hey Teresa,

Thanks for letting us know what an amazing job Sam did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ashton was really helpful in setting up…

Ashton was really helpful in setting up my first phone plan, made me understand what was going on and feel comfortable through it. Thanks

2023年6月28日
自発的なレビュー
Vodafone UK - Chichester East St ロゴ

Vodafone UK - Chichester East St からの回答

Hey Maddy,

Thanks for letting us know what an amazing job Ashton did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Kofi ran and got me a new screen…

Kofi ran and got me a new screen protector plus sorted my issue so was great

2023年6月27日
自発的なレビュー
Vodafone UK - Chichester East St ロゴ

Vodafone UK - Chichester East St からの回答

Hey Sam,

Thanks for letting us know what an amazing job Kofi did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful

2023年6月27日
自発的なレビュー
Vodafone UK - Chichester East St ロゴ

Vodafone UK - Chichester East St からの回答

Hi Tasha,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

5つ星のうち4の評価

I went in-store spur of the moment

I went in-store spur of the moment, even though I had been planning to upgrade my phone. The whole process was quick and easy, very friendly team.

2023年6月17日
自発的なレビュー
Vodafone UK - Chichester East St ロゴ

Vodafone UK - Chichester East St からの回答

Hi there,

Thanks for sharing your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Sam and ashton brilliant service

Sam and ashton brilliant service. Really helpful, pleasant experience

2023年6月17日
自発的なレビュー
Vodafone UK - Chichester East St ロゴ

Vodafone UK - Chichester East St からの回答

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち1の評価

Rude staff - Amber Chichester

Rude staff - Amber Chichester store, she should not be in customer services, returned a dongle but would not accept it as we didn’t have the box with us, checked the contract and policy does not state needs to be in original packaging, she would not read Vodafone’s T&C’s - never in my life have I encountered such a rude and unhelpful person - Vodafone she needs training in Customer relations !

2023年6月17日
自発的なレビュー
Vodafone UK - Chichester East St ロゴ

Vodafone UK - Chichester East St からの回答

Hey Tracey, I'm sorry about your experience, did you managed to return the dongle? If not, please send my team a message and we can look into it for you. You can use one of the links below to get in touch:

Facebook - vodafone.uk/3K1e4GB
Twitter - vodafone.uk/3nfdPyY
Instagram - https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Sam the store manager was very helpful…

Sam the store manager was very helpful and informative made the process alot easier for me

2023年6月10日
自発的なレビュー
Vodafone UK - Chichester East St ロゴ

Vodafone UK - Chichester East St からの回答

Hey Shirley,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

The experience really was great

The experience really was great! Amber, the Vodafone adviser, was simply amazing, so happy to help, trying to find the best options for me. I am really happy!

2023年5月28日
自発的なレビュー
Vodafone UK - Chichester East St ロゴ

Vodafone UK - Chichester East St からの回答

Hi Carmen,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

5つ星のうち1の評価

Awful

Awful. So quick to say he couldn’t help without even establishing what help was needed. Yet another terrible customer experience with Vodafone

2023年5月4日
自発的なレビュー
Vodafone UK - Chichester East St ロゴ

Vodafone UK - Chichester East St からの回答

Hi there,

This isn't the service we expect for our customers. I'm sorry you've had to experience this.

If you still need help or you'd like us to look into what happened and feed this back, then please message my team on Social Media.

You can do this via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks,
Vodafone Social Media team

5つ星のうち5の評価

Upgrdae

Very good service from kofi, extremely professional

2023年4月30日
自発的なレビュー
Vodafone UK - Chichester East St ロゴ

Vodafone UK - Chichester East St からの回答

Hi Kevin,

Thank you for your review. Great to see your feedback for Kofi. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Kofi spent significant time helping my…

Kofi spent significant time helping my family upgrade our sim packages despite the fact we didn’t buy anything in store. His knowledge and professionalism was superb.

2023年4月28日
自発的なレビュー
Vodafone UK - Chichester East St ロゴ

Vodafone UK - Chichester East St からの回答

Hey Tim,

Thanks for the lovely review and fantastic support for Kofi; this is so great to hear.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Spoke with the store manager gary

Spoke with the store manager Gary who was amazing and sorted out all our problems

2023年4月22日
自発的なレビュー
Vodafone UK - Chichester East St ロゴ

Vodafone UK - Chichester East St からの回答

Hi Maxine,

Thank you for your review. Great to see that Gary has helped you with your queries. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent customer service

Excellent customer service, Lilly in Chichester branch was really helpful and found a great contract much more suitable for my needs than trying to arrange online

2023年4月22日
自発的なレビュー
Vodafone UK - Chichester East St ロゴ

Vodafone UK - Chichester East St からの回答

Hi Carole,

Thank you for your review. I’ll be sure to pass on the feedback for Lilly from the Chichester store. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Good customer service and very polite thank you Kofi

Very good customer service had a great experience in Chichester Vodafone thank you Kofi.

2023年4月21日
自発的なレビュー
Vodafone UK - Chichester East St ロゴ

Vodafone UK - Chichester East St からの回答

Hi Leigh-Ann,

Thank you for your review. I’ll be sure to pass on the feedback for Kofi from the Chichester store. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Lilly was lovely and extremely…

Lilly was lovely and extremely helpful... a pleasure to deal with and a credit to your company

2023年4月21日
自発的なレビュー
Vodafone UK - Chichester East St ロゴ

Vodafone UK - Chichester East St からの回答

Hi Craig,

Thank you for your review. Great to see that Lilly has been able to help you. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Good advice and all my questions were…

Good advice and all my questions were answered expertly. My visit was a positive experience and Lily was helpful, polite and professional at all times. Thank you for your assistance.

2023年4月21日
自発的なレビュー
Vodafone UK - Chichester East St ロゴ

Vodafone UK - Chichester East St からの回答

Hi Simon,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

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