Vodafone UK - Dorchester レビュー 

162
TrustScore 5段階評価の5

4.9

8 Cornhill, DT1 1BA Dorchester, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Walking into the shop today to change my mobile was a real pleasure to be greeted by such happy, funny and helpful staff. Thomas and Sam both gave such a great service with a smile and a laugh,we... もっと見る

企業が回答しました

5つ星のうち5の評価

Mya and the manager - Dorchester Branch have been so helpful and informative . I felt extremely anxious following a very worrying new plan set in place over a phone call from Vodafone which I will ne... もっと見る

企業が回答しました

5つ星のうち5の評価

Sam has been more than helpful today. Explained everything thing in a way that we could understand. Very friendly and got us a good deal. We ALWAYS use the Dorchester branch. Than you Sam

5つ星のうち5の評価

Lucie was amazing, she sorted out our problems with getting the internet connected in our new property and explained everything perfectly. Thank you Lucie

企業が回答しました


4.9

優良

TrustScore 5段階評価の5

162件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(162)

過去12か月のレビュー数: 40,490

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very polite

Very polite, friendly, professional and accommodating store

2025年12月6日
自発的なレビュー
Vodafone UK - Dorchester ロゴ

Vodafone UK - Dorchester からの回答

Hey Edward,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Brilliant experience upgrading my phone…

Brilliant experience upgrading my phone with Jade. Even though it took a little while to get served due to having a busy store. It was well worth the wait - she was very caring and kind and helped me choose the best deal

2025年11月15日
自発的なレビュー
Vodafone UK - Dorchester ロゴ

Vodafone UK - Dorchester からの回答

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

I stopped by in the store from holiday…

I stopped by in the store from holiday and I was totally surprised of how wonderful and friendly the team are. They spent special care with me to help fix a long lasting issue on my phone

2025年11月14日
自発的なレビュー
Vodafone UK - Dorchester ロゴ

Vodafone UK - Dorchester からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

I went to Vodafone Dorchester today and…

I went to Vodafone Dorchester today and saw Ben and Jade with a problem on my iphone. It would not connect to the internet at all and within 10 minutes they had found out it was my APN which helps the phone connect to the internet or private networks [who knew]. The rebooted it and all is great again. This is after several calls to Vodafone who couldn't sort it out. Well done you two and thank you.

2025年11月13日
自発的なレビュー
Vodafone UK - Dorchester ロゴ

Vodafone UK - Dorchester からの回答

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Came in to store and was really helpful…

Came in to store and was really helpful and prompt to fix my issue. Great coffee as well!

2025年11月6日
自発的なレビュー
Vodafone UK - Dorchester ロゴ

Vodafone UK - Dorchester からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Jade was absolutely superb

Jade was absolutely superb. Also IV had great service when Iv been in this shop before. Very happy!

2025年11月4日
自発的なレビュー
Vodafone UK - Dorchester ロゴ

Vodafone UK - Dorchester からの回答

Hi. We're happy to hear that you received superb service! We appreciate you taking the time to share your positive experience in our shop. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Dropped in the store today to get my…

Dropped in the store today to get my phone working. I saw Sam, who was very lovely and fixed my issue. Now I can enter competitions.

2025年10月16日
自発的なレビュー
Vodafone UK - Dorchester ロゴ

Vodafone UK - Dorchester からの回答

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

I have been a customer for Vodafone for…

I have been a customer for Vodafone for many years. I have come into the Dorchester branch on many occasions and they have always een super nice, friendly and helpful. They always give me special care and a lot of time, for which I am super grateful for

2025年10月16日
自発的なレビュー
Vodafone UK - Dorchester ロゴ

Vodafone UK - Dorchester からの回答

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

I was very pleased with the level of…

I was very pleased with the level of service from the manager. He was very kind and helpful.

2025年10月4日
自発的なレビュー
Vodafone UK - Dorchester ロゴ

Vodafone UK - Dorchester からの回答

Hey Mark,
Thanks for the lovely review and fantastic support for our team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

The staff member was very polite and…

The staff member was very polite and informative. I think she was called Jane

2025年9月10日
自発的なレビュー
Vodafone UK - Dorchester ロゴ

Vodafone UK - Dorchester からの回答

Hey Mick,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Brilliant service from Jade

Brilliant service from Jade. This branch has always been great and delivered the best service

2025年9月5日
自発的なレビュー
Vodafone UK - Dorchester ロゴ

Vodafone UK - Dorchester からの回答

We're happy to hear that you received brilliant service! We appreciate you taking the time to share your positive experience with our branch.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Ben was very polite and professional

Ben was very polite and professional. He spent a great deal of time and care with me and my partner. Very happy with his service.

2025年9月5日
自発的なレビュー
Vodafone UK - Dorchester ロゴ

Vodafone UK - Dorchester からの回答

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review and share your positive experience.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

The advisor was excellent

The advisor was excellent, I can't remember hos name but he was very kind and helpful. Infact all the staff are

2025年8月20日
自発的なレビュー
Vodafone UK - Dorchester ロゴ

Vodafone UK - Dorchester からの回答

Hey Claire,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

We came in again to see Sam

We came in again to see Sam. Once again, he was exceptional! He helped me wirh everything and was extremely friendly.

2025年8月14日
自発的なレビュー
Vodafone UK - Dorchester ロゴ

Vodafone UK - Dorchester からの回答

Hey V,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I thought Ben was wonderful

I thought Ben was wonderful. He has helped me on 3 separate occasions now

2025年8月14日
自発的なレビュー
Vodafone UK - Dorchester ロゴ

Vodafone UK - Dorchester からの回答

Hey Teresa,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

We popped into the dorchester branch…

We popped into the dorchester branch and was greeted by the manager Sam. He was lovely, then he passed me onto Ben who was also lovely. Both were very welcoming, charming and extremely knowledgeable. They spent great care taking care of my needs and I left saving money on my broadband and phone

2025年8月11日
自発的なレビュー
Vodafone UK - Dorchester ロゴ

Vodafone UK - Dorchester からの回答

Hey Mr and Mrs A Palmer,

Thanks for the lovely review and fantastic support for Sam and Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Absolutely brilliant service from Sam

Absolutely brilliant service from Sam. He spent a lot of time and care with me and solved all my issues. Well done Sam! I can’t thank you enough!

2025年8月1日
自発的なレビュー
Vodafone UK - Dorchester ロゴ

Vodafone UK - Dorchester からの回答

Hey Joy,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jade was delightful

Jade was delightful. She transferred all my things across from my old phone to the new one.

2025年7月22日
自発的なレビュー
Vodafone UK - Dorchester ロゴ

Vodafone UK - Dorchester からの回答

Hey Sue,

Thanks for the lovely review and fantastic support for Jade.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ben was a great help hopefully all…

Ben was a great help hopefully all sorted

2025年7月19日
自発的なレビュー
Vodafone UK - Dorchester ロゴ

Vodafone UK - Dorchester からの回答

Hey there,

Thank you for your review. It's always lovely to read such nice feedback about Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

The assistant manager Ben was super…

The assistant manager Ben was super helpful. He helped me set up my emails. I am very grateful

2025年7月2日
自発的なレビュー
Vodafone UK - Dorchester ロゴ

Vodafone UK - Dorchester からの回答

Hey Elizabeth,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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