Walking into the shop today to change my mobile was a real pleasure to be greeted by such happy, funny and helpful staff. Thomas and Sam both gave such a great service with a smile and a laugh,we... もっと見る
企業が回答しました
所在地
所在地を変更8 Cornhill, DT1 1BA Dorchester, GB
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Mya and the manager - Dorchester Branch have been so helpful and informative . I felt extremely anxious following a very worrying new plan set in place over a phone call from Vodafone which I will ne... もっと見る
企業が回答しました
Sam has been more than helpful today. Explained everything thing in a way that we could understand. Very friendly and got us a good deal. We ALWAYS use the Dorchester branch. Than you Sam
Lucie was amazing, she sorted out our problems with getting the internet connected in our new property and explained everything perfectly. Thank you Lucie
企業が回答しました
企業情報
Vodafone UK - Dorchester について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
8 Cornhill, DT1 1BA, Dorchester, 英国
4.9
優良
162件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
The team here in the Dorchester branch…
The team here in the Dorchester branch have always been ever so helpful. Thanks for being so kind!
2024年12月6日
自発的なレビュー
Vodafone UK - Dorchester からの回答
Hi Beryl. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Dorchester からの回答
Thanks for the five star review, PJ. We love to see it! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service all round
Excellent service all round. I thought this store was much better than the Poole shop. Very pleasant staff.
2024年12月5日
自発的なレビュー
Vodafone UK - Dorchester からの回答
Hello, Christine,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Had a nice coffee while I waited for…
Had a nice coffee while I waited for Ben to complete my data transfer he was very efficient with the process and kept me fully updated as he went
2024年11月4日
自発的なレビュー
Vodafone UK - Dorchester からの回答
Hi Stephen,
Thanks for your review for Ben. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Really good service from Sam
Really good service from Sam. Very attentive and helped me set up my new phone.
2024年11月4日
自発的なレビュー
Vodafone UK - Dorchester からの回答
Hi Hazel,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Matt helped set up my email and saved…
Matt helped set up my email and saved me money on my deal. Very nice man. I am very grateful.
2024年10月10日
自発的なレビュー
Vodafone UK - Dorchester からの回答
Hi Helen. Thank you for your review for Matt. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very pleased with the customer services…
Very pleased with the customer services provided. Jade not only saved me money on my sim plan she also saved me money on my home broadband and landline.
2024年10月7日
自発的なレビュー
Vodafone UK - Dorchester からの回答
Hi GT,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sam was ever so helpful
Sam was ever so helpful. Transferred everything to my new phone. Very knowledgeable and professional. I'll spread the word, as this shop is worth the visit!
2024年10月5日
自発的なレビュー
Vodafone UK - Dorchester からの回答
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Very pleased
Very pleased. The man fixed my ringtone. I think he was called Matt. Also my phone couldn't open am app which he also fixed. Thanks
2024年10月4日
自発的なレビュー
Vodafone UK - Dorchester からの回答
Hello, Christine,
This is great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I came into the store with trouble…
I came into the store with trouble using my radio on my Nokia phone. I couldn't use it! Sam found what the issue was and solved it. He then checked my account and saved me money by transferring me from pay as you go to pay monthly. I also now, don't have the trouble of going into a shop each month to top up.
2024年9月3日
自発的なレビュー
Vodafone UK - Dorchester からの回答
Hi Geoffrey. Thank you for your review for Sam. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very impressed with Sam and Jade
Very impressed with Sam and Jade. They are very helpful. They both worked together to give me the best possible service
2024年9月2日
自発的なレビュー
Vodafone UK - Dorchester からの回答
Hi Denise
This is a great review for Sam and Jade. We’re glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks,
Vodafone Social Media team
I came into store with a very old phone…
I came into store with a very old phone and upgraded to a new phone Jade was really helpful with helping me set up my phone.
2024年9月2日
自発的なレビュー
Vodafone UK - Dorchester からの回答
Hi Pearl,
We’re glad to hear you found the best options for you when visiting the store. Thanks for your review.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Amazing service from Sam in this store
Amazing service from Sam in this store. He’s a very knowledgeable man.
2024年9月2日
自発的なレビュー
Vodafone UK - Dorchester からの回答
Hi Mrs Carman,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
I visited Vodafone yesterday with my…
I visited Vodafone yesterday with my daughter. Sam the new manager was very helpful and polite, he sorted my daughters phone account out for her and explained everything clearly. Whilst Sam was doing this he also made me a coffee and offered us biscuits. It was so nice to have such a person centered visit into Vodafone for a change ! Well done Sam you are a credit to Vodafone! Long may this service continue.
2024年8月21日
自発的なレビュー
Vodafone UK - Dorchester からの回答
Hi Mrs Miller,
Thank you for taking the time to review your recent experience, it's great to hear your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reece was excellent and was quick and…
Reece was excellent and was quick and informed. Great customer service, simply and easy getting my new phones
2024年8月12日
自発的なレビュー
Vodafone UK - Dorchester からの回答
Hi Rachel,
It's great to hear about your recent experience and feedback for Reece. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reece was very helpful in helping me…
Reece was very helpful in helping me get my new phone sorted, at a cheaper cost too! And was very clear with how to transfer all the info over, I even felt confident doing it myself!
2024年8月12日
自発的なレビュー
Vodafone UK - Dorchester からの回答
Hi Cathy,
Thank you for your review and feedback for Reece.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Hamish in Dorchester Vodafone
Hamish in Dorchester store is an huge asset to the company. Kind, helpful, polite. Customer service is always at the max.
Over the last 8 months, I have ensured that I only deal with Hamish due to his professionalism and striving to do his upmost for his customers.
2024年8月1日
自発的なレビュー
Vodafone UK - Dorchester からの回答
Hi Michelle,
Thank you for taking the time to leave a review and sharing this feedback for Hamish.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone Billing
I discovered Vodafone have a nice little scam going. if you make a one-time payment it disables your direct debit and sets your account to "Bill Me", which then results in a missed direct debit payment, plus late payment charge. I have been around this loop for two months now with the Egyptian call centre. This was confirmed via an in person discussion at my local Vodafone shop. I have wasted hours trying to sort this out. Absolutely dreadful billing dept. - stay well away from Vodafone!!!
2024年7月15日
自発的なレビュー
Vodafone UK - Dorchester からの回答
Hi there,
Thanks for taking the time to share this feedback with us, we can only apologise for the problems you've experienced since making a one-time payment to us. We're here to help with this!
Please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Excellent Paul
Paul dealt with me when I purchased my new phone. He was excellent, very patient and spent as much time as was needed. So good to still have the shop in Dorchester and Paul and his team so very polite and helpful.
2024年6月28日
自発的なレビュー
Vodafone UK - Dorchester からの回答
Hi. Thank you for your review for Paul and the team. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Dorchester からの回答
Hi Sam. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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