Rebecca was amazing! Walking thru the whole process. Felt at ease. Great customer service.
企業が回答しました
所在地
所在地を変更86-88 High Street, KY12 7DP Dunfermline, GB
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レビュアーのコメントを見てみましょう
Outstanding.... is the only way to describe my visit to Dunfermline today. I was served by Elizabeth, who not only held all the qualities you would expect within the role, but Elizabeth also buli... もっと見る
企業が回答しました
As always I had a fantastic service by the girls in Dunfermline. Lily gave me a fantastic deal and also sorted all my other numbers out and saved my some money. Becca is a breath of fresh air and ha... もっと見る
企業が回答しました
I should have called in sooner!! Cameron fixed my issue after many calls and visits to other stores. Cameron and Dan showed professionalism and patience. At every stage Cameron was confident he... もっと見る
企業が回答しました
企業情報
Vodafone UK - Dunfermline について
当該企業による記述
連絡先
86-88 High Street, KY12 7DP, Dunfermline, 英国
4.9
優良
146件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Great customer service!
Went into store for an upgrade and all the staff were so helpful, was spoken to straight away and provided with great advice on the products I enquired about. I have now got a new phone and a better package for less than before!
2025年4月4日
自発的なレビュー
Vodafone UK - Dunfermline からの回答
Hey Russell,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Staff in particular Lily and Rebeca…staff guidance superb
Staff in particular Lily and Rebeca were more than helpful in resolving my IT issues on my phone
2025年4月4日
自発的なレビュー
Vodafone UK - Dunfermline からの回答
Hey Dougie,
Thanks for the lovely review and fantastic support for Lily and Rebeca.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good service staff very helpful…
Very good service staff very helpful and friendly would definitely go back.
2025年4月4日
自発的なレビュー
Vodafone UK - Dunfermline からの回答
Hey Alan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience at Dunfermline store
Great experience at Dunfermline store. Staff went above and beyond the service I received. Thanks so much !!!
2025年4月3日
自発的なレビュー
Vodafone UK - Dunfermline からの回答
Hey Gordon,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Declan is nice!
2025年3月29日
自発的なレビュー
Vodafone UK - Dunfermline からの回答
Hey Christopher,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Dunfermline からの回答
Hey Nick,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Dunfermline からの回答
Hi Greg,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service from the team at…
Excellent service from the team at Dunfermline branch. Went through all the options for us and made it very easy to switch providers
2025年3月10日
自発的なレビュー
Vodafone UK - Dunfermline からの回答
Hello,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Went into the Dunfermline branch…
Went into the Dunfermline branch Vodaphone and was lucky to be looked after by Lily. She was excellent, helpful and very supportive. Very good social skills and happy and smiley.
2025年3月8日
自発的なレビュー
Vodafone UK - Dunfermline からの回答
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Staff were amazing from start to finish…
Staff were amazing from start to finish , nothing was too much for them helped understand all the offers available. Thank you Rebecca for all your help. Your knowledge of your network and devices on offer was outstanding.
2025年3月1日
自発的なレビュー
Vodafone UK - Dunfermline からの回答
Hi Danielle,
This is lovely feedback for Rebecca. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great service and wonderful staff
Great service and wonderful staff, would 100% recommend them.
2025年2月10日
自発的なレビュー
Vodafone UK - Dunfermline からの回答
Hi Stephen,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team.
Snowdrops are finally blooming btw..
Went in to the store after some time pondering if it’s time to trade in my trusty iPhone12, but since I was still on the fence, I was hoping for a kind person to brake it down for me and walk me through the process if necessary.
Rebeca was an absolute delight to talk to.
They either have some very appealing deals or she is just too good of a saleslady. Either way I walked out very impressed with our exchange and extremely satisfied with the results.
Thank you
Sincerely
Samuel
2025年2月6日
自発的なレビュー
Vodafone UK - Dunfermline からの回答
Hi Samuel,
This is lovely feedback for Rebeca. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Vodafone UK - Dunfermline からの回答
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Very helpful instore
Very helpful instore, wont go anywhere else now for my upgrade
2025年1月16日
自発的なレビュー
Vodafone UK - Dunfermline からの回答
Hi. Thank you for your review the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Dunfermline からの回答
Hi Ash,
This is such a great review for Matt. Thanks for sharing. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Lily from the Dunfermline branch helped…
Lily from the Dunfermline branch helped me with my new contract. She was very polite and helpful and explained everything very clearly. Thank you!
2025年1月4日
自発的なレビュー
Vodafone UK - Dunfermline からの回答
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Customer service was on point
Customer service was on point, Sarah and Lily went above and beyond to help me.
2024年12月20日
自発的なレビュー
Vodafone UK - Dunfermline からの回答
Thanks for the five start review, James! It's really appreciated, if you ever need more help, just pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone Scam Alert
Vodafone Scam Alert
I've been using a Vodafone SIM and internet service for almost 4 years. Recently, I moved to a new area where their internet simply doesn't work. When I contacted them, they admitted there’s an issue and claimed they’re "actively working on it."
I explained that I’m in a contract and requested a refund for the service I can’t use. Their response? "We can’t do that."
Today, I received a call from a senior manager who suggested trying some steps to fix the issue and promised to call back if they didn’t work. As a "solution," he offered me a £20 voucher to spend anywhere—completely ridiculous and unacceptable.
Avoid Vodafone at all costs.
2024年12月16日
自発的なレビュー
Vodafone UK - Dunfermline からの回答
Hi Muhammad,
I'm sorry you've been left feeling this way. You're able to check any maintenance in your postcode at any time by entering it into our Network Status Checker here: www.vodafone.co.uk/nsc. If this is showing maintenance in your area, and if you've got a Wi-Fi connection, you can use Wi-Fi calling and texting to keep in contact with people. To get this set up on your phone, please click here for more information: https://vodafone.uk/Wificalling.
You're also able to sign up for alerts to the maintenance by entering your postcode into our Network Status Checker here: www.vodafone.co.uk/nsc, and selecting "My alerts" to set this up for your mobile or email address.
If there is no maintenance and the signal is showing as good indoors and outdoors, please reach out to the Social Media team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help investigate further with you.
All the best,
Vodafone Social Media team
…great service from Sarah
Sarah was very helpful with upgrading my phone and getting back on track with new phone and all the settings, great service and very helpful
2024年12月6日
自発的なレビュー
Vodafone UK - Dunfermline からの回答
Hi Angela. Thank you for your review for Sarah. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and very easy to talk to…
Very helpful and very easy to talk to and explaining the new phone.
2024年12月4日
自発的なレビュー
Vodafone UK - Dunfermline からの回答
Hi Robert,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
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