The staff at the Durham branch are exceptional. Aisha helped me with picking out the best mobile broadband for my needs. She was incredibly friendly and approachable. Thanks Aisha!
企業が回答しました
所在地
所在地を変更33 Silver Street, DH1 3RD Durham, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Macauley and Keith went above and beyond to support me when discussing my options . I was given a fantastic discount and they were so helpful in actually helping me set up The new phone. Really. he... もっと見る
企業が回答しました
Helpful and Patient Staff I just spent an hour and a half with Ryan in the Durham branch of Vodafone and 3. He managed to sort out my accounts with 3 and looked carefully into the right contracts for... もっと見る
企業が回答しました
Mcauley at Durham Vodafone was super helpful with my contract today. One of the most genuine people I’ve met. I overheard him speaking to another customer whilst I was having a look around and I was v... もっと見る
企業が回答しました
企業情報
Vodafone UK - Durham について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
33 Silver Street, DH1 3RD, Durham, 英国
4.7
優良
150件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Taz couldn't be more helpful…
Taz couldn't be more helpful ,brilliant customer service 10 out of 20 mate
2023年10月5日
自発的なレビュー
Vodafone UK - Durham からの回答
Hi Michelle,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Vodafone UK - Durham からの回答
Hey Karen,
Thanks for the lovely review and fantastic support for Joe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Vodafone UK - Durham からの回答
Hey Wendy,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Brilliant service from Taz.
2023年9月7日
自発的なレビュー
Vodafone UK - Durham からの回答
Hey James,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful great advice sorted it out…
Very helpful great advice sorted it out no problem
2023年8月10日
自発的なレビュー
Vodafone UK - Durham からの回答
Hi Russel. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Joe was very helpful and pleasant…
Joe was very helpful and pleasant explaining everything well
2023年8月4日
自発的なレビュー
Vodafone UK - Durham からの回答
Hey Jean,
Thanks for the lovely review and fantastic support for Joe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Quick and helpful!
Taz was great, very helpful, kind and informative. He dealt quickly with my upgrade and was lovely to chat to too!
2023年8月3日
自発的なレビュー
Vodafone UK - Durham からの回答
Hey Hannah,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Always good service in the Durham store…
Always good service in the Durham store with helpful staff, particularly on Sunday 16.07.23 when my daughter and I went in for upgrades to our phones, especially from Taz, as the phones were not behaving!! Eventually all was sorted and thanks to Taz for his patience 😀
2023年7月16日
自発的なレビュー
Vodafone UK - Durham からの回答
Hi Aly. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good customer service and was given…
Good customer service and was given loads of details
2023年7月15日
自発的なレビュー
Vodafone UK - Durham からの回答
Hi Becky, thanks for your awesome feedback!
All the best, The Vodafone Social Media Team
Extremely helpful managed to fix the…
Extremely helpful managed to fix the issues I had quickly and effectively
2023年7月8日
自発的なレビュー
Vodafone UK - Durham からの回答
Thanks for your review Carrieanne, It's great to hear we were able to get your problem solved.
Thanks again, The Vodafone Social Media Team
Vodafone UK - Durham からの回答
Hey Emily,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Donna is great.
What an amazing experience in store at Vodafone Durham. Donna was amazing. Took care of all our issues and needs after a pretty horrendous experience dealing with Vodafone on the phone.
2023年6月20日
自発的なレビュー
Vodafone UK - Durham からの回答
Hey Robin,
Thanks for the lovely review and fantastic support for Donna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Lovely lad sorted everything
2023年6月11日
自発的なレビュー
Vodafone UK - Durham からの回答
Hey Darren,
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
I so thanks for Joe
I so thanks for Joe, he was help me and was so kindly and professional
2023年6月12日
自発的なレビュー
Vodafone UK - Durham からの回答
Hi Olena,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Great experience with Taz
Our agent, Taz, was really patient and helpful. He took the time to go through all of our options and managed to save us both money. Very impressed with the friendly, professional service
2023年6月6日
自発的なレビュー
Vodafone UK - Durham からの回答
Hey Rachel,
Thanks for letting us know what an amazing job Taz did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very happy with the service that I…
Very happy with the service that I received from Taz. Everything was explained in straight forward easy to understand terms.
2023年5月20日
自発的なレビュー
Vodafone UK - Durham からの回答
Hey Helen,
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Taz was very helpful and patient and…
Taz was very helpful and patient and understanding
2023年5月20日
自発的なレビュー
Vodafone UK - Durham からの回答
Hey Irene,
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Shout-out to Daniel
Shout-out to Daniel, who sat with me for hours to sort out a complicated problem. I came into the shop upset and confused and he not only fixed the problem but cheered me up. He went through hours on the phone with me and really fought for the best outcome. Far and away the best customer service I've had.
2023年5月5日
自発的なレビュー
Vodafone UK - Durham からの回答
Hi Sophie,
This is such an amazing review for Daniel. I'm sorry to hear you were initially upset with the problem and glad he managed to sort everything for you.
If you need any help in the future, we're here for you. Please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks,
Vodafone Social Media team
Very helpfull
2023年5月17日
自発的なレビュー
Vodafone UK - Durham からの回答
Hey Susan,
Thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Fantastic service from Joe every time
Fantastic service from Joe every time! Several things sorted for me and brilliant service. 👏
2023年5月5日
自発的なレビュー
Vodafone UK - Durham からの回答
Hey Andrew,
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
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