We came into store with quite a mission for staff! Knew it would be time consuming for them but I never felt like it was a bother. Staff went above and beyond to help us and nothing felt like a proble... もっと見る
企業が回答しました
所在地
所在地を変更Unit 47 , The Arndale Centre, BN21 3NW Eastbourne, GB
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レビュアーのコメントを見てみましょう
Excellent service as always at Vodafone Eastbourne, Mark and Lewis made my upgrade experience super easy and got me a great deal on my new phone!
企業が回答しました
I visited Vodafone in Eastbourne today. I was greeted by two members of staff Harry and Emma who provided outstanding customer service and set up my new Samsung Galaxy S25 without any issues. Emma was... もっと見る
企業が回答しました
I bought two phones. Genevieve set up my phones. She was professional, helpful and friendly. Although not everything on my phones worked she made feel she cared about what she was doing and I left f... もっと見る
企業が回答しました
企業情報
Vodafone UK - Eastbourne について
当該企業による記述
連絡先
Unit 47 , The Arndale Centre, BN21 3NW, Eastbourne, 英国
4.9
優良
229件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Mark and Josh were great and got me a…
Mark and Josh were great and got me a fantastic deal!
2026年7月27日
自発的なレビュー
Vodafone UK - Eastbourne からの回答
Hey Cally,
Thanks for the lovely review and fantastic support for Mark and Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very knowledgeable team!
Excellent service as always at Vodafone Eastbourne, Mark and Lewis made my upgrade experience super easy and got me a great deal on my new phone!
2026年7月22日
自発的なレビュー
Vodafone UK - Eastbourne からの回答
Hey Leanne,
Thanks for the lovely review and fantastic support for Mark and Lewis. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We came into store with quite a mission…
We came into store with quite a mission for staff! Knew it would be time consuming for them but I never felt like it was a bother. Staff went above and beyond to help us and nothing felt like a problem. Lewis and Charlie were patient and kind.
2026年7月25日
自発的なレビュー
Vodafone UK - Eastbourne からの回答
Hey Giggs,
Thanks for the lovely review and fantastic support for Lewis and Charlie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Eastbourne からの回答
Hey Steve,
Thanks for the lovely review and fantastic support for Lewis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Team there in Eastbourne Office are…
The Team there in Eastbourne Office are great and understandable. Keep it up great job.
2026年7月4日
自発的なレビュー
Vodafone UK - Eastbourne からの回答
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Lewis was simply amazing.had a wealth…
Lewis was simply amazing.had a wealth of experience and knowledge.really helpful
2026年6月18日
自発的なレビュー
Vodafone UK - Eastbourne からの回答
Hey Olamide,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service from Vodafone Eastbourne.I was upgraded by Genevieve who made the process very seamless and easy and was a great example of service with a smile!
2026年6月6日
自発的なレビュー
Vodafone UK - Eastbourne からの回答
Hey Nigel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Despite having to go back to vodaphone…
Despite having to go back to vodaphone store due to on going issues with my phone the service that I recevied was outstanding Mark the retail manager was very helpful aswell as Gen really impressed
2026年6月9日
自発的なレビュー
Vodafone UK - Eastbourne からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
GENEVIEVE
GENEVIEVE
SHE IS VERY POLITE smiling funny she help a lot and most she is quickly
2026年6月8日
自発的なレビュー
Vodafone UK - Eastbourne からの回答
Hey Alexandra,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Great Service
Very good customer service Mark dealt with our broadband issue and helped set up a new full fibre WiFi for cheaper than the original deal we had with EE.
2026年6月5日
自発的なレビュー
Vodafone UK - Eastbourne からの回答
Hey Charlie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
I bought two phones. Genevieve 10 Joshua 0.
I bought two phones.
Genevieve set up my phones. She was professional, helpful and friendly. Although not everything on my phones worked she made feel she cared about what she was doing and I left feeling I had had great service.
Conversely, when I returned the next day with questions about outstanding set up issues, the store manager (Joshua) was terse, unfriendly and demonstrated little technical knowledge of my phones. His suggestion was I go away and complete a system update and see how it is then. This may have been good advice but the way in which it was delivered made me feel I was a nuisance and I was wasting his time. If customer care is part of his job Joshua needs significant training and attitude adjustment. I was left feeling I would never return to Vodafone if there are 'Joshuas' employed there.
2026年6月1日
自発的なレビュー
Vodafone UK - Eastbourne からの回答
Hey Michael,
Thanks for the lovely review and fantastic support for Genevieve. I regret to learn about your recent experience with one of the store managers and sincerely apologize for any inconvenience this may have caused.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lewis was super helpful sorted exactly…
Lewis was super helpful sorted exactly what i needed, no hard sell just what i wanted. Thanks
2026年5月16日
自発的なレビュー
Vodafone UK - Eastbourne からの回答
Hey Adrian,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Vodafone UK - Eastbourne からの回答
Hey Ian,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant professional service
2026年5月7日
自発的なレビュー
Vodafone UK - Eastbourne からの回答
Hey Sharon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Eastbourne からの回答
Hey Rosie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Been with Vodafone for years and needed…
Been with Vodafone for years and needed an upgrade. Mark at The Beacon branch was so helpful and knowledgeable and made the experience a pleasure. Thank you
2026年5月1日
自発的なレビュー
Vodafone UK - Eastbourne からの回答
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, helpful, friendly yet totally professional at all times.
Mark is an excellent ambassador for Vodafone.
Thank you.
2026年5月1日
自発的なレビュー
Vodafone UK - Eastbourne からの回答
Hey Graham,
Thanks for the lovely review and fantastic support for Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great customer service in their…
Great customer service in their Eastbourne store from Caleb. Super knowledgeable and helpful.
2026年4月28日
自発的なレビュー
Vodafone UK - Eastbourne からの回答
Hey Bill,
Thanks for the lovely review and fantastic support for Caleb.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Eastbourne からの回答
Hey Glynis,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Vodafone UK - Eastbourne からの回答
Hey Nikki,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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