Callum was friendly, professional, and helpful throughout my visit. He took the time to help with what I needed and explained everything clearly, without making me feel rushed or stupid Overall, I... もっと見る
企業が回答しました
所在地
所在地を変更134 High Street, IV30 1BW Elgin, GB
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レビュアーのコメントを見てみましょう
Both Kyle yesterday and Sophie today were extremely patient, helpful and informative on my purchase of a new phone. So glad Vodafone opened a store in Elgin. You were missed!
企業が回答しました
I spoke to Callum who was really helpful and explained how I could renew my contract to a better deal. He was very cheerful and kind. I've been with Vodafone for many years and they've always loo... もっと見る
企業が回答しました
The Elgin Vodaphone store only recently opened and judging by the queues, is really needed. I want to commend the staff - a crew of 5, meaning only 2-3 are able to be front of store and helping custom... もっと見る
企業が回答しました
企業情報
Vodafone UK - Elgin について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
134 High Street, IV30 1BW, Elgin, 英国
4.9
優良
97件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Tegan was well-informed and polite
Tegan was well-informed and polite, explaining each step and choice clearly.
2026年9月19日
自発的なレビュー
Vodafone UK - Elgin からの回答
Hey Mike,
Thanks for the lovely review and the fantastic support you’ve shown for Tegan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone in Elgin
Both Kyle yesterday and Sophie today were extremely patient, helpful and informative on my purchase of a new phone. So glad Vodafone opened a store in Elgin. You were missed!
2026年9月17日
自発的なレビュー
Vodafone UK - Elgin からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team.
Callum was friendly
Callum was friendly, professional, and helpful throughout my visit. He took the time to help with what I needed and explained everything clearly, without making me feel rushed or stupid
Overall, I was very happy with the service I received and would definitely recommend this Vodafone shop and Callum help to others.
2026年9月16日
自発的なレビュー
Vodafone UK - Elgin からの回答
Hey Amy,
Thanks for the lovely review and fantastic support for Callum.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super helpful
In store with strange pop ups on my phone and could hardly used it.
Tegan had it fixed in no time ! Amazing service
2026年9月7日
自発的なレビュー
Vodafone UK - Elgin からの回答
This is fantastic to hear! We really appreciate the feedback about the quick resolution of your phone's issues.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
The service we received at your Elgin…
The service we received at your Elgin store from Tegan was first class,she was very helpful and a delight to talk to, Nothing was a problem and she was very knowledgeable and attentive.
2026年9月4日
自発的なレビュー
Vodafone UK - Elgin からの回答
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Was served by Callum who was very…
Was served by Callum who was very helpful in getting my sim sorted. Callum made us feel welcomed and was very friendly in approach.
2026年9月2日
自発的なレビュー
Vodafone UK - Elgin からの回答
Hey Leona,
Thanks for the lovely review and fantastic support for Callum.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Quick and professional
Quick, professional, good communication skills and friendly
2026年9月2日
自発的なレビュー
Vodafone UK - Elgin からの回答
Hey Ben,
Thanks for the lovely review and fantastic support for staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful.
I spoke to Callum who was really helpful and explained how I could renew my contract to a better deal.
He was very cheerful and kind.
I've been with Vodafone for many years and they've always looked after me. Their coverage is far better up here in the north east of Scotland, than any other provider. They are also better value for money.
Their new premises are much better than the old one was too.
2026年9月1日
自発的なレビュー
Vodafone UK - Elgin からの回答
Hey Mrs L Brown,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phone problem
Had a problem with my phone spoke to Callum in the shop who was very pleasant and knowledgeable had it fixed in no time, great service.
2026年8月31日
自発的なレビュー
Vodafone UK - Elgin からの回答
Hey Marshall,
Thanks for the lovely review and fantastic support for Callum.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Vodafone UK - Elgin からの回答
Hey Andrew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Good customer service
Good customer service, Callum was very friendly and explained everything in clear and simple ways. Would gladly come back in the future.
2026年8月25日
自発的なレビュー
Vodafone UK - Elgin からの回答
Hey *CUSTOMER NAME*,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The service has been excellent.Callum…
The service has been excellent.Callum talked us through various options and gave us good advice.I would recommend Vodafone in Elgin and I delighted the company has returned !
2026年8月6日
自発的なレビュー
Vodafone UK - Elgin からの回答
Hey Wilma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Callum & staff @ the new Elgin Vodaphone Store
The Elgin Vodaphone store only recently opened and judging by the queues, is really needed. I want to commend the staff - a crew of 5, meaning only 2-3 are able to be front of store and helping customers. Callum was so patient, chilled and super clear and professional in how he explained and resolved my mobile phone problems and then went on to set me up with a new account for my broadband, finding every saving possible, something I could never have done alone at home. The staff were doing so well, when each customer, especially those buying new phones, needs almost an hour of time. This store saves Moray residents a long journey to Inverness or Aberdeen and so will probably be busy for the foreseeable future. I'd like to suggest a water cooler, coffee machine and a shelf of books about communication, technology etc. It could become quite a hub for the town. Many thanks Callum, I was impressed by your calm friendly manner & focus and how you explained everything at a good pace and with clarity & never made me feel daft as an elderly digital newbie.
2026年8月5日
自発的なレビュー
Vodafone UK - Elgin からの回答
Hey Beverley,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Always a pleasure going to Vodafone…
Always a pleasure going to Vodafone Elgin and seeing the staff there such as Rennie, Katie, Agnieszka and Dan who are always helpful and willing to help. Such a shame it's closing due to the center it's in closing, hopefully a new premises is opened soon in Elgin.
2025年1月18日
自発的なレビュー
Vodafone UK - Elgin からの回答
Hello, Conner,
It's great to hear about the positive experience which you received in store from the team, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Vodafone UK - Elgin からの回答
Hello, Dan,
Thanks for letting us know what an amazing job Conner did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came in with major problems with my…
Came in with major problems with my email adding details to my wallet
Santa came early all sorted in reindeer time
2024年12月21日
自発的なレビュー
Vodafone UK - Elgin からの回答
Hey Alex, I didn't know he was working for us, but I suppose he does like a red uniform 😆 Have a great Christmas, The Vodafone Social Media Team
Friendly efficient service
Friendly efficient service from Agnieszka. Nothing was a problem. Was an easy and efficient service all round.
2024年12月18日
自発的なレビュー
Vodafone UK - Elgin からの回答
Hi Brian. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Elgin からの回答
Hi Tasha,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Vodafone UK - Elgin からの回答
Thanks for your feedback for Katie. I'm glad she was able ot help resolve your issue.
All the best, The Vodafone Social Media team
Conner upgraded me to a new phone and…
Conner upgraded me to a new phone and took into consideration what I needed and what phone I would like. Good deals were provided and pleased with the service in store, thanks
2024年11月30日
自発的なレビュー
Vodafone UK - Elgin からの回答
Hi Barry,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
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