Vodafone UK - Fareham レビュー 157

TrustScore 5段階評価の5

4.9

Unit 59 , 30 Westbury Mall, PO16 0PD Fareham, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Jake in the vodafone Fareham Branch was extremely helpful in resolving an ongoing situation. I have been trying to cancel sim I haven't used for 8 years. Due to mobility issues I was not able to atten... もっと見る

企業が回答しました

5つ星のうち5の評価

Just a quick thank you to Alex at the Vodafone store in Fareham Shopping Centre. I appreciated your help and advice when I dropped in today. I’ve been with Vodafone since the year dot. Never had any p... もっと見る

企業が回答しました

5つ星のうち5の評価

My phone suddenly stopped working and so I popped into the Fareham Vodafone store to ask for some help. This is where I met Jimi. Jimi greeted me with a friendly smile and immediately set to pr... もっと見る

企業が回答しました

5つ星のうち4の評価

The staff were very helpful and friendly especially Jake who patiently transferred data over to my Mother's new Doro mobile phone. Excellent service which was appreciated and I certainly recommend usi... もっと見る

企業が回答しました


企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Fareham について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • Unit 59 , 30 Westbury Mall, PO16 0PD, Fareham, 英国

4.9

優良

TrustScore 5段階評価の5

157件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

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5つ星のうち5の評価

Just a quick thank you to Alex at the…

Just a quick thank you to Alex at the Vodafone store in Fareham Shopping Centre. I appreciated your help and advice when I dropped in today. I’ve been with Vodafone since the year dot. Never had any problems and the Fareham team have always been top dollar. Thank you.

2026年6月1日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey Dave,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jake in the vodafone Fareham Branch was…

Jake in the vodafone Fareham Branch was extremely helpful in resolving an ongoing situation. I have been trying to cancel sim I haven't used for 8 years. Due to mobility issues I was not able to attend shop. He was kind considerate and methodical checking my id so I could add my current number in order to cancel through Customer service. He also showed a good knowledge of procedures and advised if there were any further problems to come in and see him. Would definitely recommend using this branch and asking for Jake he is an asset to The team.

2026年5月30日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey Lorna,

Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Impeccable customer service - Fareham, Hampshire

My phone suddenly stopped working and so I popped into the Fareham Vodafone store to ask for some help. This is where I met Jimi.

Jimi greeted me with a friendly smile and immediately set to problem-solving my issue. After a lot of time had passed and having tried everything he could think of to fix the issue, he concluded that my phone had possibly been blacklisted and advised I return it to the well-known gadget store I bought it from. Jimi was correct!

Jimi, thank you from the bottom of my heart for all the time you spent with me (and my phone!) despite the fact there was no gain to yourself or your store. This re-enforces my appreciation for Vodafone customer service even more.

Thank you Jimi - Angela 💙

2026年5月20日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey Angela,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Carl was very helpful today

Carl was very helpful today. Ensured that I got the best deal possible within my budget

2026年5月10日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey Vicki,

Thanks for the lovely review and fantastic support for Carl.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Carl at Vodafone

carl was really polite, patient and informative. he had great humour and was really down to earth. perfect experience.

2026年5月10日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey Lewis,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Charlie was a briliant help alround

Charlie was a briliant help alround

2026年5月9日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey Wendy,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very happy with how Alex dealt with my…

Very happy with how Alex dealt with my problem. He sorted it all out for me and also upgraded my daughter’s account. What a super star.

2026年5月8日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great Customer Service from Jake at Fareham Branch Today!

Just wanted to leave a positive review for Jake at the Fareham branch today. What an asset to Vodafone and the branch!
Jake found my elderly Mum a great deal on her contract today, explained everything clearly and was so kind, polite and caring towards her.
She had visited the same branch in November but has been left feeling she overpaid for my Dads contract.
The member of staff had come from the Gosport branch that day and I had been unable to accompany her there. Mum felt he had not been transparent, was pushy and she has been left paying far too much for my Dads contract and more than she thought she had agreed (Dad is 90 and only uses the phone for emergencies so did not need to be paying more than the minimum).
Jake has restored her faith in Vodafone and the branch and we will be back when Dads contract renews to see him to ensure they are not mis-sold this time.

2026年5月7日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey,

Thanks for the lovely review and fantastic support for Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Alex was brilliant great service

Alex was brilliant great service

2026年4月20日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey Janet,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

A fantastic experience in the Fareham…

A fantastic experience in the Fareham store - thank you Alex first your superb service!

2026年4月13日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey Raelene,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

We always get excellent service and…

We always get excellent service and help with our problems

2026年4月3日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey Pamela,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Charlie and Alex were brilliant

Charlie and Alex were brilliant

2026年4月2日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful service

Very helpful service. Kind and helpful

2026年3月31日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey Heidi,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

5つ星のうち5の評価

Amazing Service

We came to the Fareham store today and Jimi was amazing!
My phone had totally died beyond repair. Jimi helped me get a really good deal on a new phone and then transferred all of my apps / data and photographs.
He could not have done anymore to help me and I would recommend him and the Vodafone store in Fareham.
Would give more than five stars if I could. An asset to the company!
Thank you

2026年3月18日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey Kirsty,

Thanks for the lovely review and fantastic support for Jimi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Came in last week and spoke to Charlie…

Came in last week and spoke to Charlie regarding a new phone.

Charlie went though all the versions and I decided on the S26 and Charlie ordered it.

Came back to pick up the phone and being techless Charlie very kindly transferred all my data and apps from my old phone to my new phone.

Charlie is a real credit to Vodafone and made the whole experience painless and stressfree.

2026年3月9日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Reassured customer

From very nearly being scammed over the phone, I wanted to visit the Fareham Vodafone Store to get reassurance about my phone, package etc. Jimmy (James) Store Manager put my mind at rest AND we re looked at my plan and check current phone. One happy customer thank you

2026年2月28日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey Gilly,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jake very efficient nd helpful

Jake very efficient nd helpful

2026年2月28日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey Lorraine,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Alex & Jake were very…

Alex & Jake were very professional,helpful & friendly.We had a pleasant visit & left the shop feeling very happy. We would definitely recommend Vodafin Fareham. Thank you guys

2026年2月23日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey Paul,

Thanks for the lovely review and fantastic support for Alex & Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Kieran was amazing support and thank…

Kieran was amazing support and thank you to all the team

2026年2月12日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey Tony,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Outstanding service from Jimi at

Outstanding service from Jimi, I managed to upgrade 3 contracts while cutting cost by £25 plus a month. Patient and dedicated customer service.

2026年2月1日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey Nathan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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