Vodafone UK - Fareham レビュー 

164
TrustScore 5段階評価の5

4.9

Unit 59 , 30 Westbury Mall, PO16 0PD Fareham, GB


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5つ星のうち5の評価

I went into Vodafone in Fareham and met a lovely chap named Carl, he was very professional and helping me with my phone contact and getting me the best deal and extremely funny man very pleasant atmos... もっと見る

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5つ星のうち5の評価

Jimmy Alex and Charlie were extremely helpful in setting up our new phones. They were very patient and helpful I would like to say thank you for your service

企業が回答しました

5つ星のうち5の評価

Vodaphone have been very helpful in getting me the best contract for the best price and Alex has helped me set up my new phone ver efficiently.

企業が回答しました

5つ星のうち4の評価

The staff were very helpful and friendly especially Jake who patiently transferred data over to my Mother's new Doro mobile phone. Excellent service which was appreciated and I certainly recommend usi... もっと見る

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企業情報


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  • Unit 59 , 30 Westbury Mall, PO16 0PD, Fareham, 英国

4.9

優良

TrustScore 5段階評価の5

164件のレビュー

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4つ星
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顧客にレビューを依頼しています

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4.9

すべてのレビュー

(164)

過去12か月のレビュー数: 40,846

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5つ星のうち5の評価

Jimmy Alex and Charlie were extremely…

Jimmy Alex and Charlie were extremely helpful in setting up our new phones. They were very patient and helpful
I would like to say thank you for your service

2026年8月10日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hi, thank you so much for your wonderful review and the amazing support you’ve shown for Jimmy Alex and Charlie, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

5つ星のうち5の評価

Customer service excellent

Customer service excellent. Alex was very efficient and explained everything very well. He also has a very pleasant approach. A very good employee.

2026年8月3日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey Mrs Wright,

Thanks for the lovely review and fantastic support for Alex. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful

Vodaphone have been very helpful in getting me the best contract for the best price and Alex has helped me set up my new phone ver efficiently.

2026年7月26日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey Claire ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Alex was very helpful and pleasant.

Alex was very helpful and pleasant.

2026年7月29日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey Carol,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Alex was very knowledgeable and helped…

Alex was very knowledgeable and helped us through 2 upgrade orders

2026年7月29日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey Colin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Exceptional service, Vodafone Fareham

I went into Vodafone in Fareham and met a lovely chap named Carl, he was very professional and helping me with my phone contact and getting me the best deal and extremely funny man very pleasant atmosphere. Really nice to see somebody enjoying their work great customer service. I would highly recommend this company. The staff were all very friendly. exceptional service 

2026年6月11日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey Samantha,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Above and beyond

Alex and Charlie went above and beyond by helping with my issue! Highly recommended store with very helpful and friendly people!

2026年6月7日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey Attila,

Thanks for the lovely review and fantastic support for Alex and Charlie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Just a quick thank you to Alex at the…

Just a quick thank you to Alex at the Vodafone store in Fareham Shopping Centre. I appreciated your help and advice when I dropped in today. I’ve been with Vodafone since the year dot. Never had any problems and the Fareham team have always been top dollar. Thank you.

2026年6月1日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey Dave,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jake in the vodafone Fareham Branch was…

Jake in the vodafone Fareham Branch was extremely helpful in resolving an ongoing situation. I have been trying to cancel sim I haven't used for 8 years. Due to mobility issues I was not able to attend shop. He was kind considerate and methodical checking my id so I could add my current number in order to cancel through Customer service. He also showed a good knowledge of procedures and advised if there were any further problems to come in and see him. Would definitely recommend using this branch and asking for Jake he is an asset to The team.

2026年5月30日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey Lorna,

Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Impeccable customer service - Fareham, Hampshire

My phone suddenly stopped working and so I popped into the Fareham Vodafone store to ask for some help. This is where I met Jimi.

Jimi greeted me with a friendly smile and immediately set to problem-solving my issue. After a lot of time had passed and having tried everything he could think of to fix the issue, he concluded that my phone had possibly been blacklisted and advised I return it to the well-known gadget store I bought it from. Jimi was correct!

Jimi, thank you from the bottom of my heart for all the time you spent with me (and my phone!) despite the fact there was no gain to yourself or your store. This re-enforces my appreciation for Vodafone customer service even more.

Thank you Jimi - Angela 💙

2026年5月20日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey Angela,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Carl was very helpful today

Carl was very helpful today. Ensured that I got the best deal possible within my budget

2026年5月10日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey Vicki,

Thanks for the lovely review and fantastic support for Carl.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Carl at Vodafone

carl was really polite, patient and informative. he had great humour and was really down to earth. perfect experience.

2026年5月10日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey Lewis,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Charlie was a briliant help alround

Charlie was a briliant help alround

2026年5月9日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey Wendy,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very happy with how Alex dealt with my…

Very happy with how Alex dealt with my problem. He sorted it all out for me and also upgraded my daughter’s account. What a super star.

2026年5月8日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great Customer Service from Jake at Fareham Branch Today!

Just wanted to leave a positive review for Jake at the Fareham branch today. What an asset to Vodafone and the branch!
Jake found my elderly Mum a great deal on her contract today, explained everything clearly and was so kind, polite and caring towards her.
She had visited the same branch in November but has been left feeling she overpaid for my Dads contract.
The member of staff had come from the Gosport branch that day and I had been unable to accompany her there. Mum felt he had not been transparent, was pushy and she has been left paying far too much for my Dads contract and more than she thought she had agreed (Dad is 90 and only uses the phone for emergencies so did not need to be paying more than the minimum).
Jake has restored her faith in Vodafone and the branch and we will be back when Dads contract renews to see him to ensure they are not mis-sold this time.

2026年5月7日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey,

Thanks for the lovely review and fantastic support for Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Alex was brilliant great service

Alex was brilliant great service

2026年4月20日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey Janet,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

A fantastic experience in the Fareham…

A fantastic experience in the Fareham store - thank you Alex first your superb service!

2026年4月13日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey Raelene,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

We always get excellent service and…

We always get excellent service and help with our problems

2026年4月3日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey Pamela,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Charlie and Alex were brilliant

Charlie and Alex were brilliant

2026年4月2日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful service

Very helpful service. Kind and helpful

2026年3月31日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey Heidi,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

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