Staff who represent a company well are so vitally important as a bad interaction can lead to a customer leaving. Amal was brilliant and really went out of his way to fault-find my issue which ultimat... もっと見る
企業が回答しました
所在地
所在地を変更Unit 1 Princes Mead Shopping Centre, GU14 7SL Farnborough, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Jack was very helpful and answered any questions we had , good customer service
企業が回答しました
Sanjay has been brilliant, going out of his way to resolve the issue concerning my upgrade. He even called me yesterday afternoon to tell me the issue was resolved and today has set my mind at rest an... もっと見る
企業が回答しました
Hi, I just wanted to leave some positive feedback about the service I received today. The Jack who assisted me was extremely polite, patient, and professional. He explained everything clearly and mad... もっと見る
企業が回答しました
企業情報
Vodafone UK - Farnborough について
当該企業による記述
連絡先
Unit 1 Princes Mead Shopping Centre, GU14 7SL, Farnborough, 英国
4.9
優良
241件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Vodafone UK - Farnborough からの回答
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jak was brilliant!
Jak was brilliant today and we’d highly recommend him! Very friendly and chatty and great at sorting our phone plans today.
2026年5月19日
自発的なレビュー
Vodafone UK - Farnborough からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Vodafone UK - Farnborough からの回答
Hey NCAL,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service from sanjay
Amazing service from sanjay. he is an asset to Vodafone team. all the best
2026年5月14日
自発的なレビュー
Vodafone UK - Farnborough からの回答
Hey Guy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I wish a big thank you for my…
I wish a big thank you for my experience at the shop.
I was seen to by Sanjay, what a nice person, he went out of his way to see to every aspect of what I needed to get my new phone.
He is a positive way of dealing with any query
Please thank him for me.
Kind Regards
Antonio Quintal
2026年4月25日
自発的なレビュー
Vodafone UK - Farnborough からの回答
Hey Antonio,
Thanks for the lovely review and fantastic support for Sanjay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Kimberley is the reason we love…
Kimberley is the reason we love Vodafone.
Absolute credit to Vodafone
2026年4月26日
自発的なレビュー
Vodafone UK - Farnborough からの回答
Hey Jill,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service received from Jak today. Thank you.
2026年4月24日
自発的なレビュー
Vodafone UK - Farnborough からの回答
Hey,
Thanks for the lovely review and fantastic support for Jak.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jakub was very polite and professional…
Jakub was very polite and professional and extremely helpful. I was seen as soon as I walked in and very happy with my new phone.
2026年4月22日
自発的なレビュー
Vodafone UK - Farnborough からの回答
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Manager Sanjay
Manager Sanjay - amazing got it sorted really quickly and helped me sort everything judgement free and with clear willing to help.
Priya on the other hand, profiled me as soon as I walked in. Asked my age which was bizarre as I am in my late twenties, acted as if I was a child and gave me poor advice which was uninformed. Would have left really disappointed if it wasn't for Sanjay.
He seemed really busy and still got things done for me.
2026年4月17日
自発的なレビュー
Vodafone UK - Farnborough からの回答
Hey Gaby,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very informative and customer friendly
Very informative and customer friendly, answering all my questions and explained everything so I could understand.
2026年4月15日
自発的なレビュー
Vodafone UK - Farnborough からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Farnborough からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
New Phone
Hi, I just wanted to leave some positive feedback about the service I received today. The Jack who assisted me was extremely polite, patient, and professional. He explained everything clearly and made the whole experience very easy and pleasant.
I truly appreciate his kindness and excellent customer service—it made a big difference. Thank you very much!
2026年4月10日
自発的なレビュー
Vodafone UK - Farnborough からの回答
Hey Olesea,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Priya was exceptionally helpful and…
Priya was exceptionally helpful and knowledgeable. Excellent customer service.
2026年4月4日
自発的なレビュー
Vodafone UK - Farnborough からの回答
Hey Jan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Priya was really helpful and patient
Priya was really helpful and patient
Very competent and knowledgeable
Thank you
2026年3月15日
自発的なレビュー
Vodafone UK - Farnborough からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing Service!!
Priya was amazing in helping me with my upgrade. Topd me about the trade in and got money off my contact, thank you!
2026年3月14日
自発的なレビュー
Vodafone UK - Farnborough からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
The staff were very knowledgeable and…
The staff were very knowledgeable and helpful
2026年3月10日
自発的なレビュー
Vodafone UK - Farnborough からの回答
Hey Reg,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Have been trying to set e sim from live…
Have been trying to set e sim from live chat and over the phone but the qr code kept not working
Came to store and rayhan done it in 5 mins
2026年3月10日
自発的なレビュー
Vodafone UK - Farnborough からの回答
Hey Patrick,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I had trouble doing data transfer but…
I had trouble doing data transfer but jakub was very helpful and tried his best to do transfer for me
2026年3月10日
自発的なレビュー
Vodafone UK - Farnborough からの回答
Hey Mary
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sanjay was excellent
Sanjay was excellent, thank you for all your help. You made it really easy for us.
2026年3月8日
自発的なレビュー
Vodafone UK - Farnborough からの回答
Hey Daniel,
Thanks for the lovely review and fantastic support for Sanjay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellency on customer service from…
Excellency on customer service from Rayhan. Went extra miles to give me hand and recommend me with great offers
2026年2月25日
自発的なレビュー
Vodafone UK - Farnborough からの回答
Hey Durga,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Rayhan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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