Staff who represent a company well are so vitally important as a bad interaction can lead to a customer leaving. Amal was brilliant and really went out of his way to fault-find my issue which ultimat... もっと見る
企業が回答しました
所在地
所在地を変更Unit 1 Princes Mead Shopping Centre, GU14 7SL Farnborough, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Jack was very helpful and answered any questions we had , good customer service
企業が回答しました
Sanjay has been brilliant, going out of his way to resolve the issue concerning my upgrade. He even called me yesterday afternoon to tell me the issue was resolved and today has set my mind at rest an... もっと見る
企業が回答しました
Hi, I just wanted to leave some positive feedback about the service I received today. The Jack who assisted me was extremely polite, patient, and professional. He explained everything clearly and mad... もっと見る
企業が回答しました
企業情報
Vodafone UK - Farnborough について
当該企業による記述
連絡先
Unit 1 Princes Mead Shopping Centre, GU14 7SL, Farnborough, 英国
4.9
優良
242件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Vodafone UK - Farnborough からの回答
Hi Michael,
Thanks for your review. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Fantastic customer service- staff hell…
Fantastic customer service- staff hell me to reduce plan and save a lot of money. Thank you so much.
2024年11月9日
自発的なレビュー
Vodafone UK - Farnborough からの回答
Hi Alan,
Thank you for taking the time to review and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone UK - Farnborough からの回答
Hi Johanna,
Thank you for taking the time to review and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I'm happy with the service and all…
I'm happy with the service and all information from store. Thank you
2024年10月22日
自発的なレビュー
Vodafone UK - Farnborough からの回答
Hi Andrew,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very polite and useful information…
Very polite and useful information provided for future contract. Thank you
2024年10月11日
自発的なレビュー
Vodafone UK - Farnborough からの回答
Hi Susan. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Michal is super helpful
Michal is super helpful, polite and again has dealt with my issue and offered great advice. He is a credit to Vodafone
2024年10月8日
自発的なレビュー
Vodafone UK - Farnborough からの回答
Thanks for your fab feedback for Michael. It's great to see they were so helpful and was able to resolve your issues.
All the best, The Vodafone Social Media Team
Amazing customer service
Amazing customer service , reduce plan and also recived 50% discount for 6m. Thank you
2024年10月5日
自発的なレビュー
Vodafone UK - Farnborough からの回答
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Michal I was excellent at his job was…
Michal I was excellent at his job was nice to do business with a nice person who understood what I required
2024年9月14日
自発的なレビュー
Vodafone UK - Farnborough からの回答
Hey Penny,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you for amazing customer service
Thank you for amazing customer service. True all take 2h but I'm so happy. Thank you
2024年9月11日
自発的なレビュー
Vodafone UK - Farnborough からの回答
Hi Julie,
Thanks for taking your time to share this experience in our Farnborough store. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Michal is Absolutely amazing went above…
Michal is Absolutely amazing went above and beyond is job duties. Thank michal. Dawn x
2024年9月6日
自発的なレビュー
Vodafone UK - Farnborough からの回答
Hey Dawn,
Thanks for letting us know what an amazing job Michal did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Experience was amazing helped to reduce…
Experience was amazing helped to reduce the bill by over £100 was so helpful with fixing my phone aswell Michal was so helpful
2024年9月6日
自発的なレビュー
Vodafone UK - Farnborough からの回答
Hey,
Thanks for letting us know what an amazing job Michal did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Farnborough からの回答
Hey Adam,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Michael the Store Manager was exemplary…
Michael the Store Manager was exemplary and gave me great customer service this morning.
2024年8月3日
自発的なレビュー
Vodafone UK - Farnborough からの回答
Thanks for your review Anne. It's great to hear Michael left a great impression on you this morning 😊
Thanks again for your feedback, The Vodafone Social Media Team
Vodafone UK - Farnborough からの回答
Hi Asheel. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful staff
Very helpful staff, especially Rayhan, in Farnborough store, made my upgrade enquiry very easy.
2024年7月7日
自発的なレビュー
Vodafone UK - Farnborough からの回答
Hello, Derek,
Thanks for leaving a review. It's always lovely to read positive feedback, so we're glad you had a helpful experience from Rayhan in our Farnborough store.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Very good service
Very good service. Thank you for optimal offer for me. Good job Team
2024年7月6日
自発的なレビュー
Vodafone UK - Farnborough からの回答
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Thank you for help with new phone and…
Thank you for help with new phone and upg. Amazing customer service.
2024年7月1日
自発的なレビュー
Vodafone UK - Farnborough からの回答
Hi Michael. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Farnborough からの回答
Hi David. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Farnborough からの回答
Hi Miriam. Thank you for your review for Michal. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I’ve had a great experience with Michal…
I’ve had a great experience with Michal in the farmborough branch
2024年6月14日
自発的なレビュー
Vodafone UK - Farnborough からの回答
Hey there,
Thanks for the great feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
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