Called head office yesterday to cancel a sim and contract they was totally useless was told I could not do it i had to go into the store went to my local sore in Feltham PRATIBAH and ZAIN total angel... もっと見る
企業が回答しました
Unit 9 , The Longford Centre, TW13 4GU Feltham, GB
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Called head office yesterday to cancel a sim and contract they was totally useless was told I could not do it i had to go into the store went to my local sore in Feltham PRATIBAH and ZAIN total angel... もっと見る
企業が回答しました
Zeeshan made me a contract last year and now. He is a very professional, nicely, organised and honest, knowing to work with customers. Thank you Zeeshan! I think if Vodafone have at least 50% of emplo... もっと見る
企業が回答しました
Went to the Store on April 15th & Manager Anthony, very helpful gentleman, set up a SIM free airtime plan. Did live chat on the 18th with a query totally unrelated to payment plans & about an hour o... もっと見る
企業が回答しました
Very professional and very friendly
企業が回答しました
当該企業による記述
Unit 9 , The Longford Centre, TW13 4GU, Feltham, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Vodafone was helpful with ordering my new phone and updating me with what was going on.

Vodafone UK - Feltham からの回答
It was amazing. The staff was very professional and polite specially Zee.
10 out of 10.

Vodafone UK - Feltham からの回答
I been to the Vodafone feltham , had no interest to buy a phone however, salesman zeeshan made me to buy the phone 😂. He was so polite and has got 10/10 customer service skills

Vodafone UK - Feltham からの回答
Feltham’s staffs are really friendly! Anthony has been a huge help. Love the service!

Vodafone UK - Feltham からの回答
Anthony was excellent. Very helpful and patient. Highly recommended!!

Vodafone UK - Feltham からの回答
Fantastic,customer service 10/10 Always ready to help. On anything we are very satisfied. With a great customer service.
Antony,thanks for great customer service

Vodafone UK - Feltham からの回答
I had a great experience in feltham today. Zeeshan explained everything very nicely, he was very helpful.

Vodafone UK - Feltham からの回答
Mr Zee was very polite and professional so I am really happy of the service I received

Vodafone UK - Feltham からの回答
Zeeshan was very helpful in Vodafone store feltham. Very happy with the service I went to get my SIM card replaced he connected his hotspot to help me download my applications on my phone which bought from Apple. Definitely recommended store to go to!

Vodafone UK - Feltham からの回答
Agent very helpful in transferring my data from my old iPad to my new once. Highly recommended!

Vodafone UK - Feltham からの回答
Service received from Anthony was excellent. Very detailed and exceptional with my sign up. Thank you

Vodafone UK - Feltham からの回答
Went to the store as my husband was due for an upgrade on his contract. Anthony was very helpful and made the whole process easy to understand giving us options, explaining different deals and helping us choose the right one. Our expectations were exceeded! Thank you!

Vodafone UK - Feltham からの回答
Screen went on old phone, was due for upgrade he took time to help upgrade. He was unable to help me transfer data as needed to have screen fixed on old phone first. I went on my way. Got screen on old phone fixed and transferred stuff onto new phone all except 1 item. I went back to him (his office is not my local one)and posed my dilemma. He like myself couldn't understand why this item would not transfer. He took time, thought about it and eventually we had a Eureka moment when the item I hadn't been able to transfer to my new phone transferred.
Anthony at Feltham, went above and beyond on both occasions. He was patient, kind and interested. He is a credit to your team. Needs a promotion to teach some of your other teams what Customer Service really should be. Thank you again Anthony. You are a 5* guy!!!

Vodafone UK - Feltham からの回答
Very helpful and great customer service. Very patient and clear communication.

Vodafone UK - Feltham からの回答
So helpful and brilliant customer service. I was extremely happy with my plan which even cheaper with their help than my own research.

Vodafone UK - Feltham からの回答
Great helpful service - all options given and help setting up phone too!
Thanks 😊

Vodafone UK - Feltham からの回答
Great service from both boys Ravi and Zeeshan. They helped me throughout the contract.

Vodafone UK - Feltham からの回答
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